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6.
Basic Troubleshooting Procedures
If the System Does Not Power Up
007-6465-001
Chapter 6
Basic Troubleshooting and Chassis Service
Use the procedures in the first half of this chapter to troubleshoot your system. If you follow all
of the procedures and still need assistance, check with your authorized support organization.
The subsections in the second half of this chapter starting with
page 43
are intended to guide you through basic component remove and replace procedures.
Use the information in the following subsections to remedy basic problems you might encounter
when working with the SGI ISS C1104-GP6 system.
If the system will not power up when the front power button is pushed, use the following checklist
to identify common sources for the problem:
•
Make sure that both ends of each system power cable are firmly connected to the power
supplies and the corresponding power source(s) or power distribution unit (PDU).
•
Check to see if the power fail Information LED is lit on the front of the unit. This LED
should be off if the system is operating normally.
•
If the server's front Information (
indicated.
•
Check that the LED on each power supply is properly lit. Each power supply has one status
LED visible from the rear of the server. The LED has three states:
–
Dark or off - indicates no AC power present
–
Solid Amber - AC power is present, the server is not turned on (no DC power)
–
Blinking Amber - supply temperature exceeds 63
"Chassis Service Information" on
i
) LED is blinking red slowly, a power supply problem is
C (auto-shutdown occurs at 73
o
C)
o
41
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