Silicon Graphics Rackable C1104-GP2 System User's Manual

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SGI
Rackable
C1104-GP2 and C1110-GP2
®
System User Guide
007-6388-001

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Summary of Contents for Silicon Graphics Rackable C1104-GP2

  • Page 1 Rackable C1104-GP2 and C1110-GP2 ® ™ System User Guide 007-6388-001...
  • Page 2 Contractor/manufacturer is SGI, 46600 Landing Parkway, Fremont, CA 94538. TRADEMARKS AND ATTRIBUTIONS Silicon Graphics, SGI, the SGI logo, Rackable, and Supportfolio are trademarks or registered trademarks of Silicon Graphics International Corp. in the United States and/or other countries worldwide. Intel, Intel QuickPath Interconnect (QPI) and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
  • Page 3: Record Of Revision

    Record of Revision Version Description December, 2014 First release 007-6388-001...
  • Page 5: Table Of Contents

    Contents Record of Revision . . iii About This Guide . . ix Audience. . ix Chapter Descriptions . ix Related Publications . Conventions . . xi Product Support . . xi Reader Comments . . xii Introduction Server Board Features . Processors .
  • Page 6 Contents Server Installation . Unpack the System . Prepare for Setup Choose a Setup Location System Warnings and Precautions . . 10 Server Precautions . . 11 Rack Mounting Considerations . . 11 Ambient Operating Temperature . 11 Reduced Airflow .
  • Page 7 Contents System Safety . . 27 Electrical Safety Precautions . 27 Serverboard Battery. . 28 ESD Precautions . 28 Mainboard Replaceable Soldered-in Fuses . . 29 General Safety Precautions . . 29 System and Serverboard Information . 31 Handling Circuit Boards and Drives .
  • Page 8 Contents Unpacking . . 44 Control Panel . . 44 Drive Bay Installation/Removal . . 44 Accessing the Drive Bays . . 44 Removing Hard Drives or Carriers from the Chassis . . 45 The Hard Drive Backplane . . 45 Disk Drive Installation .
  • Page 9: About This Guide

    2.5-inch hard-disk or SSD drives. Audience This guide is written for users of SGI Rackable C1104-GP2/C1110-GP2 server systems. It is written with the assumption that the reader has a good working knowledge of computers and computer systems. This guide may be useful to installers and system administrators looking for overview information on the server.
  • Page 10: Related Publications

    SGI InfiniteStorage series documentation • Man pages You can obtain SGI documentation, release notes, or man pages in the following ways: • Refer to the SGI Technical Publications Library at http://docs.sgi.com. Various formats are available. This library contains the most recent books and man pages.
  • Page 11: Conventions

    If you are in North America, contact the Technical Assistance Center at +1 800 800 4SGI or contact your authorized service provider. • If you are outside North America, contact the SGI subsidiary or authorized distributor in your country. 007-6388-001...
  • Page 12: Reader Comments

    If you have comments about the technical accuracy, content, or organization of this document, contact SGI. Be sure to include the title and document number of the manual with your comments. (Online, the document number is located in the front matter of the manual. In printed manuals, the document number is located at the bottom of each page.)
  • Page 13: Introduction

    When required, SGI provides these drivers on an SGI Driver CD, which may ship with the system, or on the system disk (pre-installed in the factory). For more information on this topic check with your sales or service representative.
  • Page 14 Power Supplies (2) COM Port VGA Port Back Figure 1-1 Rackable C1110-GP2 Server Front and Rear View Example Note: Check with your SGI sales or service representative for the latest information on optional PCIe cards available for this server. 007-6388-001...
  • Page 15: Server Board Features

    Server Board Features Server Board Features At the heart of the system is a dual-processor serverboard based on the Intel C612 platform controller hub (PCH) chipset and designed to provide maximum performance. The main features of the serverboard are described in the following subsections. Processors The serverboard supports two multi-core Intel Xeon™...
  • Page 16: Serial Ata And Optional Sas

    1U server features PCIe 1x support, advanced BMC features, low power consumption, high reliability and 1920 x 1200 60Hz display capability. IPMI IPMI (Intelligent Platform Management Interface) is a hardware-level interface specification that provides remote access, monitoring and administration for your SGI C1104-GP2/C1110-GP2 007-6388-001...
  • Page 17: Other Features

    CPU overheat sensors, virus protection and BIOS rescue. Server Chassis Features The following subsections provide a general outline of the main features of the SGI Rackable C1104-GP2/C1110-GP2 server chassis. System Power The Rackable C1104-GP2/C1110-GP2 1U server chassis features a redundant power supply composed of two separate power modules.
  • Page 18: Serverboard And Pcie Subsystem

    15-pin VGA port, two USB 3.0 ports, Gigabit LAN ports and a dedicated RJ-45 IPMI LAN port are also supported. Important: Check with your SGI sales or service representative prior to using any PCIe device not sourced from the SGI factory or documented by SGI as a supported option.
  • Page 19 Server Chassis Features Figure 1-2 Processor, Memory and I/O Chipset System Block Diagram 007-6388-001...
  • Page 21: Server Installation

    Chapter 2 Server Installation This chapter provides a quick setup checklist to get the SGI Rackable C1104-GP2/C1110-GP2 operational. If your system came already mounted in a rack, you can skip the rack installation procedures. Unpack the System Inspect the shipping container that the C1104-GP2/C1110-GP2 was shipped in and note if it was damaged in any way.
  • Page 22: System Warnings And Precautions

    System Warnings and Precautions Warning: The SGI Rackable C1104-GP2/C1110-GP2 server weighs up to 34.1 lbs (15.5 kg). Always use proper lifting techniques when you move the server. Always get the assistance of another qualified person and/or mechanical lift device when you install the sever.
  • Page 23 System Warnings and Precautions Figure 2-1 Slide/Rail Equipment Usage Caution 007-6388-001...
  • Page 24: Server Precautions

    30º C (86º F) or lower. Altitude of operation can also affect required ambient air temperatures, see Table B-1 on page 61. Check with your SGI sales or service representative for additional information on this topic. 007-6388-001...
  • Page 25: Reduced Airflow

    Install the System into a Rack Reduced Airflow Equipment should be mounted into a rack so that the amount of airflow required for safe operation is not compromised. Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading.
  • Page 26: Inner Rail Extensions

    Note that the inner rail may be pre-installed on the server by the SGI factory making separation steps unnecessary. To separate the inner and outer rails, perform the following steps:...
  • Page 27: Installing The Inner Rail Extensions

    Install the System into a Rack Inner Rail Extensions The chassis includes a set of inner rack rails in two sections: • inner rails • inner rail extensions The inner rails are pre-attached to the server chassis and do not interfere with normal use of the system if you decide not to install it into a server rack.
  • Page 28: Assembling The Outer Rails

    2: Server Installation Assembling the Outer Rails Each outer rail is in two sections that must be assembled before mounting on to the rack. Assembling the Outer Rails Identify the left and right outer rails by examining the ends, which bend outward. 2.
  • Page 29 Install the System into a Rack 3. Hang the hooks of the front of the outer rail onto the slots on the front of the rack. Use screws to secure the outer rails to the rack. 4. Pull out and adjust both the short and long brackets to the proper distance so that the rail can fit snugly into the rack, reference Figure 2-6 on page 5.
  • Page 30: Using The Rail Locking Tabs

    Install the Server in a Rack Warning: The SGI Rackable C1104-GP2/C1110-GP2 server weighs up to 34.1 lbs (15.5 kg) Always use proper lifting techniques when your move the server. Always get the assistance of another qualified person and/or a mechanical lifting device when you install the sever.
  • Page 31: Supply Power To The System

    Install the System into a Rack Figure 2-6 Installing the Server in the Rack 3. Slide the inner rails into the outer rails, keeping the pressure even on both sides. When the chassis has been pushed completely into the rack, it should click into the locked position. 4.
  • Page 32 2: Server Installation After all power connections are verified, push the power-on button on the front of the server when you wish to power on the unit. 007-6388-001...
  • Page 33: System Interface

    Chapter 3 System Interface Overview There are a number of LEDs on the front control panel as well as others on the drive carriers and power supplies to keep you constantly informed of the overall status of the system. Figure 3-1 shows an example of the C1104-GP2 front panel.
  • Page 34: Control Panel Leds

    3: System Interface Control Panel Buttons In addition to monitoring the activity and health of specific components using LEDs, the system uses two buttons located on the front of the chassis: a reset button and a power on/off button. Use the reset button to reboot the system as shown in Figure 3-3.
  • Page 35: Power Fail Led

    Control Panel LEDs Control Panel LEDs The control panel located on the front of the chassis has several LEDs. These LEDs provide you with critical information related to different parts of the system. This section explains what each LED indicates when illuminated or flashing and any corrective action you may need to take. Power Fail LED The power fail LED indicates a power supply module has failed as shown in Figure...
  • Page 36: Nic2

    3: System Interface Figure 3-7 LAN1 Network Activity NIC1 LED Example NIC2 When flashing, the NIC2 LED indicates network activity on the LAN2 port (see Figure 3-8). Figure 3-8 LAN2 Network Activity NIC2 LED Example The HDD LED indicates hard drive activity when flashing (see Figure 3-9).
  • Page 37: Drive Carrier Leds

    Drive Carrier LEDs • A slow red blink indicates a power failure - check the function of the system power supplies at the back of the unit. • A fast red blink indicates a fan failure - check for a failed cooling fan and replace as soon as possible.
  • Page 39: System Safety

    Electrical Safety Precautions Basic electrical safety precautions should be followed to protect yourself from harm and the Rackable C1104-GP2/C1110-GP2 system from damage, as follows: • Be aware of the locations of the power on/off switch on the chassis as well as the room's emergency power-off switch, disconnection switch or electrical outlet.
  • Page 40: Serverboard Battery

    4: System Safety Serverboard Battery Caution: There is a danger of explosion if an onboard battery is installed upside down, which will reverse its polarities (see the example in Figure 4-1). This battery must be replaced only with the same or an equivalent type recommended by the manufacturer. Check with your service representative if you have any questions.
  • Page 41: Mainboard Replaceable Soldered-In Fuses

    Keep the area around the C1104-GP2/C1110-GP2 systems clean and free of clutter. • The Rackable C1104-GP2/C1110-GP2 system can weigh approximately 34.1 lbs (15.5 kg.) when fully loaded. When lifting the system, two people at either end should lift slowly with their feet spread out to distribute the weight.
  • Page 42 4: System Safety • Place the chassis top cover and any system components that have been removed away from the system or on a table so that they won't accidentally be stepped on. • While working on the system, do not wear loose clothing such as neckties and unbuttoned shirt sleeves, which can come into contact with electrical circuits or be pulled into a cooling fan.
  • Page 43: System And Serverboard Information

    Chapter 5 System and Serverboard Information This chapter includes best practice procedures to work with a node board in the SGI Rackable C1104-GP2/C1110-GP2 chassis and understand the system PCIe expansion cards and hard disk drives. Use the information in Chapter 6 to troubleshoot your server and add, remove, or replace system components.
  • Page 44: Esd Precautions

    5: System and Serverboard Information ESD Precautions • Use a grounded wrist strap designed to prevent electrostatic discharge. • Touch a grounded metal object before removing any board from its antistatic bag. • Handle each printed circuit board (PCB) by the edges; do not touch the components, peripheral chips, memory modules, or gold contacts on the PCB.
  • Page 45: System Rear I/O Ports

    System Rear I/O Ports System Rear I/O Ports The rear external system I/O ports are color coded in conformance with the PC 99 specification. Figure 5-1 below for locations of the various I/O ports on the C1104-GP2/C1110-GP2. Table 5-1 identifies the functions of each of the I/O ports on the backpanel. USB Ports Ethernet LAN Ports IPMI LAN Port...
  • Page 46: Cpus

    5: System and Serverboard Information • Figure 5-2 on page 36 for CPU locations on the serverboard - note that the drawing is not to scale. CPUs • The Intel PCH C612 chipset is used on the system serverboard. Memory •...
  • Page 47: Acpi Features

    System Rear I/O Ports • I2C temperature sensing logic • Chassis intrusion detection ACPI Features • Slow blinking LED for suspend state indicator • BIOS support for USB keyboard • Wake-On-LAN (WOL) • Internal/external modem ring-on • 16 MB SPI AMIBIOS® SM Flash UEFI BIOS •...
  • Page 48 5: System and Serverboard Information COM1 USB 0/1(3.0) BMC_HB_LED1 IPMI_LAN SXB1B BIOS SXB3A CPU1_PORT1 SXB3_1 CPU1_PORT3A JBT1 JBAT1 S-SATA0~3 PSU2 PSU1 JGPW1 BP PWR1 BP PWR2 GPU PWR1 IPMI CODE BIOS BAR CODE LICENSE X10DRU-i+ Rev. 1.01 CPU1 CPU2 CLOSE 1st CLOSE 1st OPEN 1st OPEN 1st...
  • Page 49: Hard Drives (C1104-Gp2 And C1110-Gp2 Chassis)

    C1110-GP2 System Ten-Drive Locations Example Drive Configurations The disk drive RAID configurations supported in the Rackable C1104-GP2/C1110-GP2 servers are outlined in the paragraphs that follow. Note that some configurations are dependent on use of optional hardware to support RAID configurations.
  • Page 50 5: System and Serverboard Information The supported disk drive configurations are as follows: • JBOD This non-RAID disk array supports any number of drives installed in the server. The operating system is placed on the disk drive in location 0 (system disk). All other drives are data drives.
  • Page 51: Pcie Expansion Cards

    • External PCI-Express 3.0 x8 low-profile card (x16 slot) Note: Only specific cards will fit and function in the internal PCIe slots, contact your SGI sales or service representative for information on approved cards. Power Supply Functional Rating The C1104-GP2/C1110-GP2 server default configuration is two rear-installed 750-Watt power supplies.
  • Page 53: Basic Troubleshooting And Chassis Service

    Basic Troubleshooting Procedures Use the information in the following subsections to remedy basic problems you might encounter when working with the SGI Rackable C1104-GP2/C1110-GP2 server. If the System Does Not Power Up If the system will not power up when the front power button is pushed, use the following checklist to identify common sources for the problem: •...
  • Page 54: System Powers Up But Will Not Boot

    6: Basic Troubleshooting and Chassis Service • Open the system cover, remove the air shroud and check to make sure that no obvious short circuits exist between the serverboard and chassis. System Powers Up But Will Not Boot If the system powers up but will not boot the Operating System, check the following: •...
  • Page 55: Chassis Service Information

    Chassis Service Information • Listen for memory error beep codes - five short beeps followed by one long beep is a BIOS signal that no system memory has been detected - See Appendix A, “BIOS Error Codes”. • Shut the system down, remove the covers over the serverboard and make sure that all the DIMM modules are properly and fully installed.
  • Page 56: Unpacking

    6: Basic Troubleshooting and Chassis Service • Handle a board by its edges only; do not touch its components, peripheral chips, memory modules or gold contacts. • When handling chips or modules, avoid touching their pins. • Put the serverboard, add-on cards and peripherals back into their anti-static bags when not in use.
  • Page 57: Removing Hard Drives Or Carriers From The Chassis

    Drive Bay Installation/Removal Note: You must use approved hard-disk or SSD drives in the system. Removing Hard Drives or Carriers from the Chassis Press the release button on the drive carrier. This extends the drive carrier handle. 2. Use the handle to pull the drive carrier out of the chassis. Important: Empty carriers without drives must stay in the chassis during operation for proper airflow/cooling purposes except during remove/replace operations.
  • Page 58: Hard Drive Carrier Assembly Usage

    6: Basic Troubleshooting and Chassis Service Figure 6-1 Drive and Carrier Assembly Example Figure 6-2 Remove Drive and Carrier from Front of Server 007-6388-001...
  • Page 59 Drive Bay Installation/Removal Hard Drive Carrier Assembly Usage Remove the four screws securing the dummy/bad drive to the hard drive carrier. 2. Insert a new/replacement hard drive into the carrier with the PCB side facing down and the connector end toward the rear of the carrier. 3.
  • Page 60 6: Basic Troubleshooting and Chassis Service Figure 6-3 Drive Carrier Attachment to Dummy Drive Blank Example 007-6388-001...
  • Page 61 Drive Bay Installation/Removal Figure 6-4 Hard Disk Drive Installation Example 007-6388-001...
  • Page 62: Power Supply

    6: Basic Troubleshooting and Chassis Service Power Supply The system offers a redundant power supply assembly consisting of two 750-Watt power modules. Each power supply module has an auto-switching capability, which enables it to automatically sense and operate at a 100V - 240V input voltage at 50 or 60Hz. Power Supply Failure If either of the two power supply modules fail, the other module will take the full load and allow the system to continue operation without interruption.
  • Page 63 Power Supply Power Supplies Figure 6-5 Power Supply Remove/Replace Example 007-6388-001...
  • Page 64: Accessing The Inside Of The Chassis

    6: Basic Troubleshooting and Chassis Service Accessing the Inside of the Chassis Grasp the two handles on either side and pull the unit straight out until it locks (you will hear a “click”). 2. Next, depress the two buttons on the top of the chassis to release the top cover and at the same time, push the cover away from you until it stops.
  • Page 65: Replacing System Fans

    System Fans Replacing System Fans This section describes how to remove or install a system fan. Remove/Replace a Fan If you have not already done so, remove the chassis cover to access the fans, see the example Figure 6-6 on page 2.
  • Page 66 6: Basic Troubleshooting and Chassis Service Figure 6-6 Cooling Fans Access Example 007-6388-001...
  • Page 67 System Fans Figure 6-7 Remove/Replace Fan Assembly Example 007-6388-001...
  • Page 68 6: Basic Troubleshooting and Chassis Service Figure 6-8 Individual Fan Remove/Replace Example 007-6388-001...
  • Page 69: Install/Replace A Pcie Expansion Card

    Note: At time of publication, the rear x8 low-profile PCIe slot (upper-right in Figure 6-9) is used only for specific internal PCIe option cards. Check with your SGI sales or service representative for the latest information on optional cards available for this slot. USB Ports...
  • Page 70 6: Basic Troubleshooting and Chassis Service 7. Replace the system cover and plug in the power cords prior to rebooting the server. Figure 6-10 Low-profile PCIe Card Remove/Replace Example 007-6388-001...
  • Page 71: Bios Error Codes

    Appendix A BIOS Error Codes During Power-On Self-Test (POST) routines, which are performed each time the system is powered on, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue the boot-up process. The error messages normally appear on the screen. Fatal errors are those which will not allow the system to continue the boot-up procedure.
  • Page 73: B System Operating And Regulatory Overview

    Appendix B System Operating and Regulatory Overview This appendix provides basic environmental operating requirements and regulatory information for the server. Environmental Specifications Table B-1 lists allowable ranges for temperature, humidity, and altitude for the server. Table B-1 Temperature, Humidity, and Altitude Specifications Attribute Specification Rate of Change Constraints...
  • Page 74: System Input Requirements

    B: System Operating and Regulatory Overview Table B-1 Temperature, Humidity, and Altitude Specifications (continued) Attribute Specification Rate of Change Constraints While Product Packaged for Shipping º º º º º º Temperature C (-40 F) to +60 C (140 Maximum: 20 C/hour (36 F/hour) Humidity...
  • Page 75: Regulatory Compliance

    This product is for installation in a Restricted Access Location only per clause 1.7.14 of IEC document 60950 The SGI compliance number for this product is CMN1110-819U-7 Electromagnetic Emissions: FCC Class A, EN 55022 Class A, EN 61000-3-2/-3-3, CISPR 22...

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