Accessing Online Support Information And Services; Sgi Customer Portal - Silicon Graphics ICE X User Manual

6: Basic Troubleshooting

Accessing Online Support Information and Services

SGI Customer Portal

90
The IP133 upper node board's status LEDs (reference Figure 6-6 on page 89) are identified in the
following numbered descriptions:
8. UID - Unit identifier (upper node) - this blue LED is used during troubleshooting to find a
specific compute node.The LED can be lit via software to aid in locating a compute node.
9. CPU Power Good (upper node) - this green LED is illuminated when the correct power
levels are present on the processor(s).
10. IB0 link (upper node) - this green LED is illuminated when a link has been established on the
internal InfiniBand 0 port.
11. IB0 active (upper node) - this amber LED flashes when IB0 is active (transmitting data).
12. Eth1 link (upper node)- this green LED is illuminated when a link has been established on
the system control Ethernet port.
13. Eth1 active (upper node) - this amber LED flashes when Eth1 is active (transmitting data).
14. BMC Heartbeat (upper node) - this green LED flashes when the BMC is functioning
normally.
Multiple levels of service, support and troubleshooting information are available through:
http://www.sgi.com/support
The site provides access to a variety of on-line and in-person support resources as follows:
Note: The SGI Customer Portal website is a part of the overall SGI support provided and can be
directly accessed at: http://support.sgi.com
When you log in to the SGI Customer Portal website, you can access current SGI hardware and
software customer manuals. See the section "Obtaining SGI Publications" on page xviii of this
document for access instructions. Other Customer Portal offerings include:
• Software downloads and patches
007-5806-004