Troubleshooting
7.3
The media is jammed
When the set media is jammed, follow the procedure below to remove it.
1. Turn OFF the power of the printer.
3.2.2 Turning the power OFF
2. Open Front cover.
No.
1
3. Move Print head section from the top of the media to the right.
NOTE
• When the head height is set to Low, change it to High and then shift Head.
After shifting Head, change the setting back to Low.
4.2.5.2 When setting the head height to High
4.2.5.3 When setting the head height to Low
No.
1
2
360
VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
Front cover
Print head section
Roll media
Name
Name
7.3 The media is jammed
1
1
2