MUTOH VJ-2638 Operation Manual
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MUTOH VJ-2638 Operation Manual

Full-color inkjet printer
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VJ-2638
VJ-1638X
VJ-1938WX VJ-1638WX
VJx638xE-A-05

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Summary of Contents for MUTOH VJ-2638

  • Page 1 VJ-2638 VJ-1638X VJ-1938WX VJ-1638WX VJx638xE-A-05...

  • Page 3: Important Notice

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Important Notice For Users in Europe The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives. By affixing the CE marking, the manufacturer, his authorized representative, or...
  • Page 4 • The product and the contents of this publication may be changed without prior notification. • MUTOH INDUSTRIES LTD. has made the best efforts to keep this publication free from error, but if you find any uncertainties or misprints, please call us or the shop where you bought this equipment.

  • Page 5: Warranty Limitations

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Warranty Limitations 1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure is found in the system or in the materials and workmanship of the product the seller produced. However, if the cause of failure is uncertain, decide the action after due mutual consultation.

  • Page 6: About This Manual

    This manual explains the operation procedure when you start the printer for the first time. Operation Manual (this manual) Purpose and Target Readers This manual explains preparations before use and operation procedures for MUTOH Full Color Ink Jet Printer VJ-2638/1638X/1938WX/1638WX. This manual is prepared for the owners and operators of this printer.
  • Page 7 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL NOTE 1 Safety instructions" to "4 Handling the printer" must be read before using the printer. • "5 Panel setup menu" through Appendix" as necessary. • Read "8 Manual Notation This section explains general cautions that must be followed in order to use this printer safely.
  • Page 8 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL...

  • Page 9: Table Of Contents

    Location and type of warning labels ....... . . 22 1.3.2.1 VJ-2638/1638X Warning labels ....... . . 22 1.3.2.2 VJ-1938WX/1638WX Warning labels .
  • Page 10 3.5.5 Color Verify (VJ-2638/1638X only) ....... . . 110 3.5.6 Head alignment .
  • Page 11 5.1.9 Prev. Stick menu (VJ-2638/1638X) ....... . . 260 5.1.10 Standby Heating menu (VJ-2638/1638X) .
  • Page 12 5.1.28.2 VJ-2638 ........
  • Page 13 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Table of Contents 6.2.5 Cleaning the circumference of Print head ......332 Disposal of waste fluids .
  • Page 14 Table of Contents VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL...

  • Page 15: Safety Instructions

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions Safety instructions This chapter explains the installation of this printer, warning terms that operators need to know, caution items and warning labels on the printer. WARNING • When installing and operating this printer, be sure to follow the directions and...

  • Page 16: Types And Meanings Of Warnings

    Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Types and meanings of warnings The warnings in the Operation Manual and the warning labels attached to the printer are categorized into three stages. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.

  • Page 17: Important Safety Instructions

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions Important safety instructions This section explains general cautions that must be followed in order to use this printer safely. WARNING <Common to VJ-2638/1638X/1938WX/1638WX> Do not install this printer in the following places. It may cause an injury if the printer falls down.
  • Page 18 Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Take power for the printer directly from the power socket (AC 100 V - 120 V or AC 220 V - 240 V). Do not use multiple plugs on the same socket. This could generate heat and might cause a fire.
  • Page 19 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions Do not spill waste fluid when replacing Flushing-box sponges. If waste fluid comes into contact with Grid roller, it may damage its surface and affect media feeding. When cleaning Ceaning wiper, • Do not touch Cleaning wiper and Head cap unit.
  • Page 20 Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL <VJ-2638/1638X> Do not touch Media guide while printing. Media guide becomes very hot and you could burn yourself. Do not touch Media feed slot, Platen, and Media guide while Heater is working. Media feed slot, Platen, and Media guide become very hot and you could burn yourself.

  • Page 21: Warning Labels

    • Use cloth, water and mild detergent for removing dirt from the warning labels. Avoid organic solvents and gasoline. • Replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer. 1.3 Warning labels...

  • Page 22: Location And Type Of Warning Labels

    Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 1.3.2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure. 1.3.2.1 VJ-2638/1638X Warning labels Front section Types of warning labels 1.3 Warning labels...
  • Page 23 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions Types of warning labels 1.3 Warning labels...

  • Page 24: Rear Section

    Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Rear section VJ-2638 Types of warning labels This device has three power systems. There is a risk of electric shock unless the three power cables are unplugged during the maintenance. VJ-1638X Types of warning labels This device has two power systems.

  • Page 25: Vj-1938Wx/1638Wx Warning Labels

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Safety instructions 1.3.2.2 VJ-1938WX/1638WX Warning labels Types of warning labels 1.3 Warning labels...
  • Page 26 Safety instructions VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Types of warning labels VJ-1938WX Types of warning labels VJ-1638WX Types of warning labels 1.3 Warning labels...

  • Page 27: Product Overview

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Product overview Product overview This chapter explains the features of this printer along with the names and functions of each part.

  • Page 28: Features

    7 colors of ink are used for printing in order to reproduce sharp and vivid colors. High-capacity ink cartridges of 220ml and 440ml (VJ-2638/1638X) with dedicated IC chips are adopted. High-capacity ink pack adapter to use 1000ml ink packs (option for VJ-2638/1638) is available.

  • Page 29: Names Of Parts And Functions

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Product overview Names of parts and functions This section explains the names and functions of each part. 2.2.1 Front section NOTE The illustrations used in this section are those of VJ-1638X. Name Function Media loading lever Used for fixing or releasing the media.
  • Page 30 Used when installing the printer on a flat floor. Media guide Used to feed the media smoothly when loading or printing on the media. • Heater (After heater) to dry ink is installed inside VJ-2638/1638X. • VJ-1938WX/1638WX is not equipped with Heaters. Platen Installed inside of Front cover.

  • Page 31: Rear Section

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Product overview 2.2.2 Rear section (1) Rear section(VJ-2638) Name Function Media feed slot Used for feeding media. Ink cartridge slot Insert Ink cartridges. Media guide Used to feed the media smoothly when loading or printing on the media.
  • Page 32 Product overview VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL (2) Rear section(VJ-1638X/1938WX/1638WX) VJ-1938WX VJ-1638X VJ-1638X VJ-1638WX Name Function Roll media holder Load the roll media. Equipped with Flanges to attach the roll media and Fixing levers to fix Roll media holders. Media feed slot Used for feeding media.

  • Page 33: Operation Panel

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Product overview 2.2.3 Operation panel Used to set the operating conditions, to display the status of the printer, and to set various functions. Explains names of each operation key and status display along with the functions. Refer to the following for details regarding the operation method of Operation panel.
  • Page 34 Product overview VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Name Normal Setup menu display [Menu] key Shifts to the Setup menu. Shifts from Setup menu display to Normal. [Enter] key Restarts printing while printing is being • Select the menu to set, and shift to the next suspended.
  • Page 35 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Product overview (2) Display section Name Color Status Description Power lamp Blue Lamp Power is ON. Lamp • Receiving and analyzing the data. blinks • Performing media initial operation. Lamp Power is OFF. Error lamp Orange Lamp An error has occurred.
  • Page 36 •When an error requiring a restart (fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. 7.2.3 Error requiring restart If the error persists even when the malfunction is fixed, contact your local MUTOH dealer. 2.2 Names of parts and functions...

  • Page 37: Ink Level Indicator

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Product overview 2.2.4 Ink level indicator When the “Remain Ink menu” on Display menu is set to “On”, the ink level indicator that discribes the ink or ink cartridge status is displayed on LCD monitor. 5.7 Display menu 5.7.4 Remain Ink menu...

  • Page 38: Estimated Ink Level Graphic

    Product overview VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 2.2.4.1 Estimated Ink level graphic Indicator to display the conditions of ink/cartridges Remaining ink amount : More than 80%, less than 100% Remaining ink amount : More than 60%, less than 80% Remaining ink amount :...

  • Page 39: Printer Status Outline

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Product overview Printer status outline This section explains the printer status. 2.3.1 Status (1) Normal Printing is possible when the media is loaded. The various functions for printing can be performed on Operation panel. (2) Setup menu display Various settings regarding printing can be made from Operation panel.
  • Page 40 Product overview VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL (2) Setup menu display → Normal When the printer is at Setup menu display, perform either of the following operations to shift Operation panel to the Normal display. • Press the [Cancel] or [Menu] key on Operation panel.

  • Page 41: Before Using

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using Before using This chapter explains necessary steps before using the printer.

  • Page 42: Power Cord Set Connection

    • Do not route the power cord set near heating appliances. NOTE • Contact your local MUTOH dealer if the power cord set is damaged. Follow the procedure below to install the power cord set. 1. Make sure that the printer is turned OFF.
  • Page 43 2. Connect the power cord set to the AC inlet(s) located on the right side of the printer. NOTE • The number of AC inlets differs depending on the printer model • VJ-2638 : 3 locations • VJ-1638X : 2 locations • VJ-1938WX/1638WX : 1 location <VJ-2638>...
  • Page 44 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL <VJ-1938WX/1638WX> Name AC inlet Power cord set 3. Insert the plug of the power cord set firmly in the socket. WARNING • Do not pull out or insert the power plug with a wet hand.
  • Page 45 • An earth wire with a copper plate which is buried at 650 mm or more in the ground. NOTE • Contact your local MUTOH dealer if the earth connection is not/cannot be established. • When the printer is ON, do not pull out the power cord set from the power socket.

  • Page 46: Turning The Power On/Off

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Turning the power ON/OFF This section explains how to turn the printer ON/OFF. 3.2.1 Turning the power ON Follow the procedure below to turn the power ON. Press the [Power] key on Operation panel to turn OFF the printer.

  • Page 47: Turning The Power Off

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3.2.2 Turning the power OFF Follow the procedure below to turn the printer OFF. 1. Verify the following regarding the operational condition of the printer. • Printing or other operations are not in progress. •...
  • Page 48 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3. Raise the media loading lever when the printer is not used for a long time. Name Media loading lever 3.2 Turning the power ON/OFF...

  • Page 49: Filling Ink

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using Filling ink This section describes the procedure to install Ink cartridges for the first time. CAUTION • Before operation, make sure to read the Safety Data Sheet (SDS). • When handling Ink cartridges or Ink packs, pay attention so that ink does not come into contact with your eyes or skin.
  • Page 50 • Any problems caused by using an ink bag other than those recommended above will not be covered by the warranty, and repair expenses will be paid by the customer. • For types and details of Ink cartridges, contact your local MUTOH dealer. • Do not give Ink cartridges or Ink packs strong shakes.

  • Page 51: Changing The Angle Of Ink Cartridge Slot (Vj-2638/1638X/1638Wx)

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3.3.1 Changing the angle of Ink cartridge slot (VJ-2638/1638X/ 1638WX) NOTE • VJ-1938WX is not equipped with this function. Follow the procedure below to change the angle. 3.3.1.1 When inserting Ink cartridges vertically 1. Rotale Ink cartridge slot by 90 degrees upward.

  • Page 52: When Inserting Ink Cartridges Horizontally

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.3.1.2 When inserting Ink cartridges horizontally 1. Tilt Ink cartridge slot slightly toward the rear side of the printer. Name Ink cartridge slot 2. To unlock, return Ink cartridge slot to the original position. Name Ink cartridge slot 3.3 Filling ink...
  • Page 53 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3. Rotate Ink cartridge slot by 90 degrees downward. Name Ink cartridge slot 4. Check if Ink cartridge slot is horizontal. 5. Change the opposite side in the same way. 3.3 Filling ink...

  • Page 54: When Using 220Ml/440Ml Ink Cartridges

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.3.2 When using 220ml/440ml Ink cartridges NOTE • The procedures differ depending on the product. Check your printer model name and follow the correct procedure. 3.3.2.1 For VJ-2638/1638X 1. Turn the printer ON. • The printer starts the initializing operation.
  • Page 55 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 4. Rotale Ink cartridge slot by 90 degrees upward. 3.3.1 Changing the angle of Ink cartridge slot (VJ-2638/1638X/1638WX) Name Ink cartridge slot 5. Insert Cleaning cartridge into Ink cartridge slot. • Keep the arrow of Cleaning cartridge facing the front side of the printer and insert it into the printer.
  • Page 56 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL • Insert Cleaning cartridge all the way in Ink cartridge slot. Name Cleaning cartridge Ink cartridge slots • When all Cleaning cartridges are installed, "Busy-Washing" is displayed on Operation panel, and the printer starts charging the cleaning fluid.
  • Page 57 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using • "Busy-Washing" is displayed on Operation panel and the printer starts head cleaning. • When head cleaning is complete, "Wash retry? No" is displayed on Oeration panel. 7. Press the [Enter] key on Operation panel.
  • Page 58 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 9. Install Ink cartridges in Ink cartridge slots on the rear side of the printer. • Make sure that Ink cartridges are inserted into the correct Slots. Match the ink color label with the ink color before inserting Ink pack.
  • Page 59 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using a.Type of 4Colors 4 colors 4 colors Name Ink cartridge Ink cartridge slot K1 Ink cartridge slot K2 Ink cartridge slot C1 Ink cartridge slot C2 Ink cartridge slot M1 Ink cartridge slot M2 Ink cartridge slot Y1 Ink cartridge slot Y2 3.3 Filling ink...
  • Page 60 When an Ink cartridge is installed, "Ink Refill **%" is displayed on Operation panel and ink replenishment starts. • Times resuired for the initial ink charge is as follows. • VJ-2638: Approx 20 minutes • VJ-1638X: Approx 17 minutes • Ink filling operation and pause operation are repeated during the initial ink replenishment.
  • Page 61 • Do not raise Media loading lever. NOTE • VJ-2638/1638X automatically decides to use either four colors or seven colors based on the number of ink cartridge colors installed at the time of initial ink replenishment. You do not need to make any special settings.

  • Page 62: For Vj-1938Wx

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.3.2.2 For VJ-1938WX 1. Turn the printer ON. • The printer starts the initializing operation. • After the initial operation is compete, "Start Ink Charge – > E" is displayed on Operation panel. 2. Press the [Enter] key on Operation panel.
  • Page 63 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3. Select whether to perform cleaning of the ink path before the initial ink charge. NOTE • Cleaning may be required depending on the ink type to be set. • To perform head cleaning, make sure to use the cleaning liquid that matches the ink.
  • Page 64 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6. Insert Cleaning cartridge into Ink cartridge slot. • Keep the arrow of Cleaning cartridge facing up and insert it into the printer. Name Cleaning cartridge Arrow • Insert Cleaning cartridge all the way in Ink cartridge slot.
  • Page 65 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 7. Remove all Cleaning cartridges. Name Cleaning cartridge • "Busy-Washing" is displayed on Operation panel and the printer starts head cleaning. • When head cleaning is complete, "Wash retry? No" is displayed on Operation panel.
  • Page 66 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 10. Install Ink cartridges in Ink cartridge slots on the back of the printer. • Make sure that Ink cartridges are inserted into the correct Slots. Match the ink color label with the ink color before inserting Ink pack.
  • Page 67 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using Name Ink cartridge Ink cartridge slot K1 Ink cartridge slot K2 Ink cartridge slot C1 Ink cartridge slot C2 Ink cartridge slot M1 Ink cartridge slot M2 Ink cartridge slot Y1 Ink cartridge slot Y2 •...
  • Page 68 If there is no improvement in the print result even after refilling a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3 Filling ink...

  • Page 69: For Vj-1638Wx

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3.3.2.3 For VJ-1638WX 1. Turn the printer ON. • The printer starts the initializing operation. • After the initial operation is compete, "Start Ink Charge – > E" is displayed on Operation panel. 2. Press the [Enter] key on Operation panel.
  • Page 70 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3. Select whether to perform cleaning of the ink path before the initial ink charge. NOTE • Cleaning may be required depending on the ink type to be set. • To perform head cleaning, make sure to use the cleaning liquid that matches the ink.
  • Page 71 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 6. Rotale Ink cartridge slot by 90 degrees upward. 3.3.1 Changing the angle of Ink cartridge slot (VJ-2638/1638X/1638WX) Name Ink cartridge slot 7. Insert Cleaning cartridge into Ink cartridge slot. • Keep the arrow of Cleaning cartridge facing the front side of the printer and insert it into the printer.
  • Page 72 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL • Insert Cleaning cartridge all the way in Ink cartridge slot. Name Cleaning cartridge Ink cartridge slots • When all Cleaning cartridges are installed, "Busy-Washing" is displayed on Operation panel, and the printer starts charging the cleaning fluid.
  • Page 73 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using • When head cleaning is complete, "Wash retry? No" is displayed on Operation panel. 9. Press the [Enter] key on Operation panel. • "Insert InkCartridges" is displayed on Operation panel. 10. Take out the ink cartridge from the bag and gently shake it two to three times.
  • Page 74 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 11. Install Ink cartridges in Ink cartridge slots on the back of the printer. • Make sure that Ink cartridges are inserted into the correct Slots. Match the ink color label with the ink color before inserting Ink pack.
  • Page 75 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using Name Ink cartridge Ink cartridge slot K1 Ink cartridge slot K2 Ink cartridge slot C1 Ink cartridge slot C2 Ink cartridge slot M1 Ink cartridge slot M2 Ink cartridge slot Y1 Ink cartridge slot Y2 •...
  • Page 76 If there is no improvement in the print result even after refilling a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3 Filling ink...

  • Page 77: Installing High Capacity Ink Pack Adapter (Option) For Vj-2638/1638X

    3.3.3 Installing High Capacity Ink Pack Adapter (option) for VJ- 2638/1638X Use the optional High-capacity ink pack adapter to use the 1000ml Ink packs on VJ-2638/1638X. NOTE High-capacity ink pack adapters are not compatible with VJ-1938WX/1638WX. Follow the procedure below to install High-capacity ink pack adapter.
  • Page 78 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 2. Turn the printer ON. • The printer starts the initializing operation. • After the initial operation is compete, "Start Ink Charge – > E" is displayed on Operation panel. 3. Press the [Enter] key on Operation panel.
  • Page 79 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 6. Insert High-capacity ink pack adapter into Ink cartridge slot. NOTE • Do not insert High-capacity ink pack adapter into Ink cartridge slot without attaching Cleaning fluid pack. The information of the remaining IC chip card will be rewritten and Cleaning fluid pack will not be usable.
  • Page 80 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 7. Remove all High-capacity ink pack adapters. Name High-capacity ink pack adapter • "Busy-Washing" is displayed on Operation panel and the printer starts head cleaning. • When head cleaning is complete, "Wash retry? No" is displayed on Oeration panel.
  • Page 81 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 9. Remove Cleaning fluid pack and IC chip card from High-capacity ink pack adapter. NOTE • When there is remaining Cleaning fluid pack and IC chip card, clarify the corresponding pack and card, and store it as a set.
  • Page 82 • Times resuired for the initial ink charge is as follows. • VJ-2638: Approx 20 minutes • VJ-1638X: Approx 17 minutes • Ink filling operation and pause operation are repeated during the initial ink replenishment.

  • Page 83: When Using High-Capacity Ink Pack Adapter For The First Time On The Printer Whose Ink Is Filled83

    • Do not raise Media loading lever. NOTE • VJ-2638/1638X automatically decides to use either four colors or seven colors based on the number of ink pack colors installed at the time of initial ink replenishment. You do not need to make any special settings.

  • Page 84: Loading Media

    ROM. • Refer to the following for details about handling media. 4.2 Media • For types and details of the recommended media, contact your local MUTOH dealer. 3.4.1 Loading roll media This section describes the procedure to load the roll media.
  • Page 85 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using Follow the procedure below to load the roll media. 1. Loosen Fixing levers on the Roll media holders (both left and right) on the back of the printer. Set the distance between Roll media holders wider () than the actual width of the roll media to be set.
  • Page 86 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 2. Tighten Fixing lever of Roll media holder (Left) and fix the roll media holder (Left). Name Roll media holder (Left) Fixing lever 3. Set the roll media to Roll media holder (Left). Name Roll media holder (Left) Roll media 3.4 Loading media...
  • Page 87 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 4. Attach Roll media holder (Right) to the roll media() and tighten Fixing lever(). Name Roll media holder (Right) Roll media Fixing lever 3.4 Loading media...
  • Page 88 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5. Loosen the fixing levers of the right and left roll media holders (), move the roll media to the center (), press Roll media holder toward the printer () and fix the levers ().

  • Page 89: Setting Roll Media

    This section explains how to set the roll media. NOTE • For VJ-2638, refer to the operation manual of Heavy take-up unit.Instruction Manual for Heavy- Duty take-up unit. “4.3 Setting the paper core” • The operation manual of Heavy-Duty take-up unit is included in the printer’s operation manual CDROM.
  • Page 90 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 2. Raise front or rear Media loading lever. Name Media loading lever • "Lever Up" is displayed on Operation panel. 3. Open Front cover. Name Front cover 3.4 Loading media...
  • Page 91 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 4. Set the roll media to Media feed slot. NOTE • If the end of the roll media is not wound tightly, wind it tightly again, and then load it. Name Roll media Media feed slot 5.
  • Page 92 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6. Rewind the roll media a little by rolling Flange on Roll media holder while holding the edge of the media, and eliminate any slack or slant. NOTE • If you set the roll media free while rewinding, the roll media may fall out from Media feed slot and fall toward the back of the printer.
  • Page 93 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 7. Make sure that the edges of the media is appropriately pressed by Pressurizing rollers. • When the media is set as shown in the following figure X, follow the procedure to adjust the position of the roll media.
  • Page 94 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL <For VJ-1938WX/1638WX> Name Roll media Pressurizing rollers a. Loosen Fixing levers of the right and left Roll media holders(), and move the roll media to left or right(). b. After moving the roll media(), fix it with Fixing levers of the right and left Roll media holders 　().
  • Page 95 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 8. Lower front or rear Media loading lever. Name Media loading lever NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 4.4.3 Cutting media •...
  • Page 96 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 9. Close Front cover. Name Front cover • The User Type Setup menu is displayed on Operation panel. 3.4.3 Setting the User Type Setting To change the user type, follow and set the user type.

  • Page 97: Setting The User Type Setting

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3.4.3 Setting the User Type Setting This section explains how to set the user type setting. Follow the procedure below to set the user type setting. 1. Turn ON the printer and load the media.
  • Page 98 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3. Press the [Enter] key on Operation panel. • The user type setting is set. • "Media Initial" is displayed on Operation panel and media initialization starts. NOTE • If the following operations are performed in the User Type Setting menu, the printer starts media initial operation without changing the User Type setting.

  • Page 99: Changing Torque Of Roll Media Holder

    4 kg torque. NOTE • VJ-2638 is not equipped with this function. Follow the procedure below to change the torque setting of the Roll media holders. 1. Rotate the damper knob placed at the Roll media holder (the back left and right of the printer) by 90 degrees while pulling it out.
  • Page 100 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL • Torque can be set to either 1kg or 4kg as below. Name Damper knob 3.4 Loading media...

  • Page 101: Releasing Pressure Arms Individually (Vj-1938Wx/1638Wx Only)

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3.4.5 Releasing pressure arms individually (VJ-1938WX/1638WX only) When printing on thin media or media without stiffness, the media rubs against the print head and becomes dirty. In such a case, it may improve when releasing the pressure arms holding both sides of media.
  • Page 102 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3. Release the pressure arms on both edges of media. • To release the pressure arms, pull the lever of pressure arm cancel function until it clicks in place. Name Pressure arm Pressure arm cancel function 4.

  • Page 103: Test Print

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using Test print Follow the procedure below to perform test printing to confirm that the printer works correctly. 1. Turn ON the printer and load the roll media. 3.4.2 Setting Roll Media 2. Confirm that the printer is in the Normal status.
  • Page 104 Mode Print • Setup List • Palette • Color verify (VJ-2638/1638X only) • Head alignment NOTE • When the selected print mode of the user type is Graphics 1 or Graphics 2, Palette menu is not displayed. 3.5 Test print...
  • Page 105 3.5.2 Mode print 3.5.3 Setup print 3.5.4 Palette print 3.5.5 Color Verify (VJ-2638/1638X only) 3.5.6 Head alignment 6. Repeat step 4 to step 5 when performing test print for other items. 7. Press the [Menu] key on Operation panel to exit from test print.

  • Page 106: Nozzle Check

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.5.1 Nozzle check It is used to check whether there are any clogged heads, or missing/blurred prints. NOTE • If the nozzle check result shows that the checked points are blurred or missing, perform head cleaning.

  • Page 107: Mode Print

    • PrintMode • Effect • Pre-heater set temperature (VJ-2638/1638X) • Platen heater set temperature (VJ-2638/1638X) • After heater set temperature (VJ-2638/1638X) • Media feed compensation micro adjustment value Refer to the following for printing procedure. 3.5 Test print <For VJ-2638/1638X>...

  • Page 108: Setup Print

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.5.3 Setup print Used to check the current setup of the printer. NOTE • Keep the printed setup print at hand. Refer to the following for printing procedure. 3.5 Test print The illustrations used in this section are print samples of VJ-1638X.

  • Page 109: Palette Print

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3.5.4 Palette print Palette printing is performed as a color demonstration. NOTE • When the selected print mode of the user type is Graphics 1 or Graphics 2, Palette menu is not displayed. Refer to the following for printing procedure.

  • Page 110: Color Verify (Vj-2638/1638X Only)

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.5.5 Color Verify (VJ-2638/1638X only) The “Color Verify” feature can be utilized to aid the printer operator in checking for and isolating potential color reproduction variations before they become a visual detriment. In this function, 14 color patches are printed, and the colors are measured by the optional spectrophotometer (SPECTROVUE VM-10).
  • Page 111 • The optional SPECTROVUE VM-10 is required to perform this function. For more information about the SPECTROVUE VM-10, contact your local MUTOH dealer. • Before performing this function, make sure to print the nozzle check pattern to check if there is no missing nozzle.
  • Page 112 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4. Display the Test Print menu on the operation panel. Press the [menu] key on the operation panel. • "menu1: Setup>" is displayed on the operation panel. • The operation panel shifts to the Setup menu display.
  • Page 113 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 5. Press the [+] key or [-] key on the operation panel to select " Test5: Color Verify". 6. Press the [Enter] key on the operation panel. • The printing of following items starts. a. Color Patches b.
  • Page 114 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL User Type = Type 3 Pre Heater = 42˚C Head Temp. =25˚C dE(94) < 1.0: No discernable difference in color. Praten Heater = 42˚C dE(94) < 3.2: Minimally discernable color difference for colors viewed side-by-side.
  • Page 115 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 8. Open the maintenance cover on the left of the printer. • "Remove connector cap and attach instrument [ENTER]" is displayed on the operation panel. Name Maintenance Cover NOTE • When a certain time has passed without opening the maintenance cover, the print head returns toward the right side of the printer to protect the print head.
  • Page 116 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 10. Press the release buttons on both sides of spectrophotometer, install it to the connector at the print head. Name Spectrophotometer Release buttons Print head section Connector NOTE • Make sure that spectrophotometer is NOT installed at an angle, and that there is no gap between the connector and spectrophotometer.
  • Page 117 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 12. Remove the white reference plate from the plate installation place, turn it over so that the white side faces up, and install it back to the original place Name White reference plate Plate installation place NOTE •...
  • Page 118 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 14. When "Start measurement [ENTER]" is displayed on the operation panel, press the [Enter] key. • Spectrophotometer starts measuring the color patches. • "Measuring..." is displayed on the operation panel. • After measuring is complete, "Detaching instrument [ENTER]" is displayed on the operation panel.
  • Page 119 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 16. Open the maintenance cover on the left of the printer. • "Detach instrument and Set connector [ENTER]" is displayed on the operation panel. Name Maintenance Cover 17. While pressing the release buttons on both sides of spectrophotometer, pull it forward to remove it from the print head.
  • Page 120 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 18. Firmly pinch the tabs on both sides of the connector cap with your fingers, and install it to the connector at the print head. Name Connector cap Tabs Print head section Connector 19. Press the [Enter] key.
  • Page 121 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 20. Remove the white reference plate from the plate installation place, turn it over so that the black side faces up, and install it back to the original place. Name White reference plate Plate installation place NOTE •...
  • Page 122 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL • The printing of following items starts. a. Date b. Serial Number c. Color Difference（dE） C o l o r V e r i f i c a t i o n 2012/10/01 15:25 Serial No. = XXXXXXXXXX...
  • Page 123 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 23. Press [Enter] key to save the measurement value of the currently printed color patches. NOTE • When the measurement value is saved, the baseline will be replaced by the currently measured value. • Press [Cancel] key to not to save the measurement value.

  • Page 124: Head Alignment

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.5.6 Head alignment You can print out the adjustment pattern in this menu to check the misalignment of the print head, and then adjust it. Adjustment methods for this printer are as follows. Adjustment Description...

  • Page 125: Standard Head Alignment

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3.5.6.1 Standard head alignment Adjustment is performed only for the print mode set by the current User Type. 1. Turn ON the printer and load the roll media. 3.4.2 Setting Roll Media 2. Display the Micro adjustment menu on Operation panel.
  • Page 126 “HeadAdj.1: Standard” is displayed on Operation panel. 3. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, “Warming Up Skip ->E” is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up.) 3.5 Test print...
  • Page 127 NOTE • You can start printing during warming up. 4.4.7 Starting printing during warming up (VJ-2638/1638X) • Starts micro adjustment printing. (VJ-2638/1638X starts printing after warming up is complete.) • The confirmation pattern will be printed. Pattern name Q3/Q4/G1/G2 Current Print Mode NOTE •...
  • Page 128 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL NOTE • "4" represents the current setting value. • When the line is aligned, the bold line on its left side does not have a white vertical line. 5. Pattern*: 4 (refer to the chart below for *) is displayed on Operation panel.
  • Page 129 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 7. Press the [Enter] key on Operation panel. • The setting value is fixed. • “HeadAdj.1: Standard” is displayed on Operation panel. 3.5 Test print...

  • Page 130: Custom Head Alignment

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.5.6.2 Custom head alignment Perform adjustment for A to F patterns. All print modes will be adjusted. This menu consists of the following menus. Adjustment Description Reference Fine Ptn. ALL Print out the confirmation patterns A to F, and then adjust all patterns.
  • Page 131 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using b. Press the [+] key or [-] key on Operation panel to select "Menu2: Test Print>". c. Press the [>] key on Operation panel. • “Test1: Nozzle Check” is displayed on Operation panel. d. Press the [+] key or [-] key on Operation panel to select “Test6: HeadAdjust>”.
  • Page 132 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL f. Press the [+] key or [-] key on Operation panel to select "HeadAdj. 2: Custom". 3. Press the [Enter] key on Operation panel. • "Fine Ptn. ALL" is displayed on Operation panel. 4. Press the [+] key or [-] key to select the pattern to be adjusted.
  • Page 133 Before using 5. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, “Warming Up Skip ->E” is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up. WARNING • While “Warming Up” is displayed, do not touch Platen and Media guide.
  • Page 134 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6. Select the most aligned number from 1 to 7. • 6 is selected in the next printing sample. Not good Good Not good NOTE • "4" represents the current setting value. • When the line is aligned, the bold line on its left side does not have a white vertical line.
  • Page 135 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 9. Press the [Enter] key on Operation panel. • The setting value is fixed. • When you have selected "AdjustALL" in step 4, Pattern*: 4 (refer to the chart below for *) is displayed on Operation panel. Check the print result of the relevant pattern, and set the number that is most aligned in the same way as steps 6 to 9.

  • Page 136: Print Quality Adjustment

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Print quality adjustment It is used for optimizing the quality of image prints. Adjustment methods for this printer are as follows. Adjustment Description Reference method Standard Adjustment is performed only for the print mode set by the 3.6.1 Standard print quality...

  • Page 137: Standard Print Quality Adjustment

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3.6.1 Standard print quality adjustment Adjusts only the print mode in the user type setting which is currently set. This menu consists of the following menus. Menu name Description Reference Standard confirmation Print out the confirmation pattern and check the 3.6.1.1 Standard confirmation...

  • Page 138: Standard Confirmation Pattern

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.6.1.1 Standard confirmation pattern Print out the confirmation pattern of the print mode in the user type setting which is currently set. 1. Turn ON the printer and load the roll media. 3.4.2 Setting Roll Media 2.
  • Page 139 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using c. Press the [>] key on Operation panel. • "User: TypeXX" (XX is a number between 1 and 15) is displayed on Operation panel. d. Press the [+] key or [-] key on Operation panel to select the user type setting.
  • Page 140 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL g. Press the [>] key on Operation panel. h. Press the [Enter] key on Operation panel. • "Thickness 170µm" is displayed on the operation panel. (The default is set to 170µm. If the default value has been changed, the changed value is displayed.)
  • Page 141 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using i. Press the [+] key or [-] key and enter the thickness of the paper to use in the range of 80µm to 2800µm. • This setting is the same as "Media thickness menu". 5.1.1.1.8 Media thickness menu j.
  • Page 142 5.1.1.1.2 Adjust Print menu 3. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, "Warming Up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up.) CAUTION • While "Warming Up" is displayed, do not touch Platen and Media guide.
  • Page 143 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using • The confirmation pattern will be printed. • After the confirmation pattern is printed, Operation panel returns to "Adj. 1: Confirm Ptn.". NOTE • Because this printer has 2 Print heads, 2 rows of confirmation pattern will be printed.

  • Page 144: Standard Rough Adjustment Pattern

    2. Press the [+] key or [-] key on Operation panel to select "Adj.2: Rough Pattern". 3. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, "Warming Up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up.) CAUTION •...
  • Page 145 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using • A rough adjustment pattern is printed for both Head 1 and Head 2 (VJ-2638/1638X starts printing after warming up is complete.) Q3/Q4/G1/G2 Pattern for Head1 Pattern for Head2 • For the rough adjustment pattern, the same petterns will be printed on both sides and center of the media.
  • Page 146 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5. "Pattern*1: 11" (refer to the chart below for *) is displayed on Operation panel. • The pattern name indicated by * differs depending on the set print mode. Print modes and corresponding pattern names are listed as follows.
  • Page 147 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 7. Press the [Enter] key on Operation panel. • Determines the setting. • "Pattern*2: 11" is displayed next. 8. For Head 2, check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 21.
  • Page 148 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 10. Press the [Enter] key on Operation panel. • Determines the setting. • "Adj.2: Rough Pattern" is displayed on Operation panel. 3.6 Print quality adjustment...

  • Page 149: Standard Micro Adjustment Pattern

    2. Press the [+] key or [-] key on Operation panel to select "Adj.3: Fine Pattern". 3. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, "Warming Up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up.) CAUTION •...
  • Page 150 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL • An micro adjust print pattern is printed for both Head 1 and Head 2. (VJ-2638/1638X starts printing after warming up is complete.) Pattern for Head 1 Pattern name Pattern for Head 2 Q3/Q4/G1/G2 Current Print Mode •...
  • Page 151 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 5. "Pattern*1: 4" (refer to the chart below for *) is displayed on Operation panel. • The pattern name indicated by * differs depending on the set print mode. Print modes and corresponding pattern names are listed as follows.
  • Page 152 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 7. Press the [Enter] key on Operation panel. • Determines the setting. • "Pattern*2: 4" is displayed next. 8. For Head 2, check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7.
  • Page 153 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 10. Press the [Enter] key on Operation panel. • Determines the setting. • "Adj.3: Fine Pattern" is displayed on Operation panel. 3.6 Print quality adjustment...

  • Page 154: Custom Print Quality Adjustment

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.6.2 Custom print quality adjustment Perform adjustment for all patterns (A to F). All print modes will be adjusted. This menu consists of the following menus. Menu name Description Reference Custom confirmation pattern Print out the confirmation patterns (A to 3.6.2.1 Custom confirmation...

  • Page 155: Custom Confirmation Pattern

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using NOTE • Perform micro adjustment if the printer is not fully adjusted after rough adjustment. • In adjustment patterns, there are Adjust pattern ALL where all patterns will be adjusted and Individual Adj. pattern where the patterns A to F can be adjusted individually.
  • Page 156 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL c. Press the [Enter] key on Operation panel. • "User: TypeXX" (XX is a number between 1 and 15) is displayed on Operation panel. d. Press the [+] key or [-] key on Operation panel to select the user type setting.
  • Page 157 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using g. Press the [>] key on Operation panel. • "Thickness 170µm" is displayed on the operation panel. (The default is set to 170µm. If the default value has been changed, the changed value is displayed.) h.
  • Page 158 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL j. Press the [+] key or [-] key on Operation panel to select "Adj. Print2: Custom". k. Press the [Enter] key on Operation panel. • "Adj.1: Confirm Ptn." is displayed on Operation panel. • The display enters the Adjust Print menu.
  • Page 159 Before using 3. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, "Warming Up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up.) CAUTION • While "Warming Up" is displayed, do not touch Platen and Media guide.
  • Page 160 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL • A confirmation pattern for print quality adjustment is printed. (VJ-2638/1638X starts printing after warming up is complete.) • Six confirmation patterns of A to F will be printed. NOTE • Because this printer has 2 Print heads, 2 rows will be printed for each pattern.
  • Page 161 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 4. Confirm that the confirmation pattern printing result is as follows. • Check each of the confirmation patterns A to F. Good Not good Not good a. When the printing result is Good; You do not need perform print quality adjustment.

  • Page 162: Custom Rough Adjustment Pattern

    2. Press the [+] key or [-] key on Operation panel to select "Adj.2: RoughPtn. ALL". 3. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, "Warming Up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up.) 3.6 Print quality adjustment...
  • Page 163 NOTE • You can start printing during warming up. 4.4.7 Starting printing during warming up (VJ-2638/1638X) • Starts a rough adjustment pattern printing. (VJ-2638/1638X starts printing after warming up is complete.) Uni dir normal speed large dot family Pattern name...
  • Page 164 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4. For Head 1, check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 21. • "12" is selected in the following pattern A1.
  • Page 165 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 7. Press the [Enter] key on Operation panel. • Determines the setting. • "Pattern*2: 11" is displayed next. 8. For Head 2, check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 21.
  • Page 166 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 10. Press the [Enter] key on Operation panel. • Determines the setting. 11. Enter the values for patterns B to F in the same way. • Press the [Enter] key to set the value. •...

  • Page 167: Rough Pattern A To F

    2. Press the [+] key or [-] key on Operation panel to select "Adj.3: RoughPatternA". 3. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, "Warming Up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up.) CAUTION •...
  • Page 168 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL • A rough adjust print pattern is printed for both Head 1 and Head 2. (VJ-2638/1638X starts printing after warming up is complete.) Pattern name Uni dir normal speed large dot family Pattern for Head 1...
  • Page 169 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 6. Press the [+] key or [-] key on Operation panel to enter the number that you selected in Step 4. NOTE • When you press the [Cancel] key on Operation panel, the display returns to "Adj.3: RoughPatternA".
  • Page 170 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 9. Press the [+] key or [-] key on Operation panel to enter the number that you selected in Step 8. 10. Press the [Enter] key on Operation panel. • Determines the setting. • "Adj.3: RoughPatternA" is displayed on Operation panel.

  • Page 171: Custom Micro Adjustment Pattern

    2. Press the [+] key or [-] key on Operation panel to select "Adj.9: Fine Ptn. ALL". 3. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, "Warming Up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up.) 3.6 Print quality adjustment...
  • Page 172 An adjust print pattern is printed. For Adjust print pattern printing, 6 adjust print patterns (A to F) are printed. Enter the adjusted values for both Head 1 and Head 2. (VJ-2638/1638X starts printing after warming up is complete.) Uni dir normal speed...
  • Page 173 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 4. For Head 1, check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7. • "6" is selected in the following pattern.
  • Page 174 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 7. Press the [Enter] key on Operation panel. • Determines the setting. • "Pattern*2: 4" is displayed next. 8. For Head 2, check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7.
  • Page 175 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 10. Press the [Enter] key on Operation panel. • Determines the setting. 11. Enter the values for patterns B to F in the same way. • Press the [Enter] key to set the value. •...

  • Page 176: Fine Pattern A To F

    2. Press the [+] key or [-] key on Operation panel to select "Adj.10: Fine PatternA". 3. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, "Warming Up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up.) CAUTION •...
  • Page 177 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using • An micro adjust print pattern is printed for both Head 1 and Head 2. (VJ-2638/1638X starts printing after warming up is complete.) Pattern name Pattern for Head 1 Pattern for Head 2 Uni dir...
  • Page 178 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL • "PatternA1: 4" is displayed on Operation panel. 5. Press the [+] key or [-] key on Operation panel to enter the number that you selected in Step 4. NOTE • When you press the [Cancel] key on Operation panel, the display returns to "Adj10: Fine PatternA".
  • Page 179 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 7. For Head 2, check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7. Uni dir normal speed large dot family 8.

  • Page 180: Connecting The Printer To Pc

    Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Connecting the printer to PC This section explains how to connect the printer and a PC. 3.7.1 System requirements The operating systems with which this printer is compatible are as follows Operating system Windows 8, Windows 7 (SP1 or later), Windows Vista (SP2 or later), Windows XP (SP3 or...

  • Page 181: Connecting A Network Interface Cable

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Before using 3.7.3 Connecting a network interface cable This section explains how to connect a network interface cable. Follow the procedure below to connect this printer to your PC. 1. Connect the other connector of the network interface cable to your PC.
  • Page 182 Before using VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3.7 Connecting the printer to PC...

  • Page 183: Handling The Printer

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer Handling the printer This chapter explains how to handle the printer.

  • Page 184: Print Flow Chart

    4.3 Menu setups on Operation panel ↓ 4. Perform printing. 4.4 Operating from Operation panel Since VJ-2638/1638X is equipped with Heaters, strictly comply with the following Warnings and Cautions. WARNING • Do not place any combustible materials on Platen while the heater is working.
  • Page 185 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer NOTE • Do not open Front cover and Maintenance cover during printing. If the above covers are opened, printing will be interrupted. Printing restarts once Covers are closed. However, you are not guaranteed to have high print quality.

  • Page 186: Media

    Select the appropriate media according to the intended use. NOTE • For details of the recommended media, contact your local MUTOH dealer. • If failures or malfunctions of the printer occur by using the media other than the recommended media: •...

  • Page 187: Cautions On Handling Media

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 4.2.2 Cautions on handling media Note the following points when handling the media. NOTE • Use recommended media under an appropriate environment. The appropriate temperature and humidity for printing are as follows. Temperature Humidity...

  • Page 188: Printable Area

    Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4.2.4 Printable area The printable area of this printer is as follows. a=5mm *1 b=5mm to 25mm c=5mm d=5mm to 25mm *1 The value of "a" will be 15 mm in the following cases:...
  • Page 189 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 1. Open Front cover. Name Front cover 2. Change the head height by moving Head height adjustment lever (orange). High High Name Head height adjustment lever • High lamp on Operation panel lights up in green.

  • Page 190: When Setting The Head Height To High

    Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3. Close Front cover. Name Front cover 4.2.5.2 When setting the head height to High NOTE • If Head height adjustment lever is raised, high print quality is not guaranteed. • Do not open Front cover and change the head height during printing.
  • Page 191 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 2. Change the head height by moving Head height adjustment lever (orange). NOTE • Do not raise Head height adjustment lever higher than the following position. Doing so may damage the printer. High High...

  • Page 192: When Setting The Head Height To Low

    Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4.2.5.3 When setting the head height to Low NOTE • Do not open Front cover and change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
  • Page 193 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 3. Close Front cover. Name Front cover 4.2 Media...

  • Page 194: Media Feed Compensation

    Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4.2.6 Media feed compensation This section explains the Media feed compensation. The feeding length depends on the media type. The following or similar results may be seen in prints. • Printed images overlap. •...
  • Page 195 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 2. Performs Initial Adjust Print. a. Press the [Enter] key on Operation panel. • "Feed Length: 250 mm" is displayed on Operation panel. The length of media that is fed (feeding length) for initial adjustment printing is normally set at 250 mm.
  • Page 196 Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL • The initial adjustment value is saved. • "PF2: Initial Change" is displayed on Operation panel. 5. Performs Confirm Print. a. Press the [+] key or [–] key on Operation panel to select "PF3: Confirm Print".
  • Page 197 Press the [+] key or [–] key on Operation panel to select "PF4: Micro Print". c. Press the [Enter] key on Operation panel. • For VJ-2638/1638X, "Warming up Skip ->E" is displayed on Operation panel. (This is not displayed for VJ-1938WX/1638WX since it does not perform warming up.) CAUTION •...
  • Page 198 Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 8. Sets up Micro Adjustment Change. a. Press the [+] key or [-] key on Operation panel to select "PF5: Micro Change". b. Press the [Enter] key on Operation panel. • "Micro Change: 0.00%" is displayed on Operation panel.

  • Page 199: How To Fix The Media Firmly

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 4.2.6.2 How to fix the media firmly 1. Load the roll media. 3.4.2 Setting Roll Media 2. Lower front or rear Media loading lever to the bottom. Name Media loading lever 3. Adjust the Media feed compensation value again.

  • Page 200: Installing Media Holder Plates

    Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4.2.7 Installing Media holder plates Variations in quality and use conditions can cause the edges of the media to curl, resulting in damage to the media by the print head surface. To prevent this, use Media holder plates to reduce the amount of curling in the media.
  • Page 201 • Stop using the printer. • Using the printer with deformed Media plates may damage Grid roller or Print heads. Contact your local MUTOH dealer. NOTE • If there is interference with the media as it is fed through the printer after Media holder plates have been installed, Media holder plates should not be used.
  • Page 202 Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6. If Media holder plates are not used, return the plates to their initial positions as shown in the following figure. Name Roll media Media holder plates 4.2 Media...

  • Page 203: Menu Setups On Operation Panel

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer Menu setups on Operation panel 4.3.1 Menu setup procedure Follow the procedure below to configure each setup menu. 1. Confirm that Operation panel is Normal. 2. Press the [Menu] key on Operation panel. •...
  • Page 204 Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4. The setting in the blinking part on LCD monitor of Operation panel can be changed. Press the [+] key or [-] key on Operation panel to change the setting. 5. To save the changed setting, press the [Enter] key on Operation panel.

  • Page 205: Panel Setup Menu Overview

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 4.3.2 Panel setup menu overview This section explains the outline of each menu. There are the following items in the Panel setup menu. Setup item Description Setup menu Various settings of the printer are configured.

  • Page 206: Operating From Operation Panel

    Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Operating from Operation panel This section explains various functions that can be operated from Operation panel. 2.2.3 Operation panel For names and functions of each key, refer to 4.4.1 Feeding media You can feed the roll media at a position that you want.

  • Page 207: Stopping Printing Operation

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 4.4.2 Stopping printing operation If you want to stop printing for some reason, operate as follows. 1. Stop sending printing data from the computer to the printer. 2. Press the [Cancel] key on Operation panel for more than 2 seconds.

  • Page 208: Cutting Media

    Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4.4.3 Cutting media This section explains how to cut media. If Media ejection mode is set to Auto Cut, the printer cuts the media automatically after printing. 5.1.6 Output Mode menu If you press the [Cutting] key on Operation panel more than two seconds while Operation panel is Normal, you can cut the media at the desired position.

  • Page 209: Cutting Media Manually

    4.4.4 Cutting media manually This section explains how to cut the roll media manually. Since VJ-2638/1638X is equipped with Heaters, strictly comply with the following Cautions. CAUTION • Right after printing, Media guide becomes very hot. Allow Media guide to cool down before the next operation.
  • Page 210 Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4. Place a razor blade on Media cut groove on Media guide, and cut the roll media. CAUTION • Pay attention to the following points when cutting roll media. Mishandling Razor blade may cause a cut on your finger or hand.

  • Page 211: Changing And Confirming Settings While Printing

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 4.4.5 Changing and confirming settings while printing While the printer is operating, you can change or confirm settings for the Panel setup menu. 4.4.5.1 Procedure for changing and confirming settings while printing Follow the procedure below to change or confirm settings for the Panel setup menu.

  • Page 212: Settings That Can Be Changed Or Confirmed While Printing

    Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4.4.5.2 Settings that can be changed or confirmed while printing NOTE • When you change a setting during operation, be sure to select "Backup" to save the setting that you changed. If the printer returns to Normal without "Backup" being selected, the changed setting is not saved.

  • Page 213: Pausing Printing

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 4.4.6 Pausing printing It is possible to pause to print during printing. Follow the procedure below to pause or restart printing. NOTE • If the printing is paused, the print quality will not be guaranteed.

  • Page 214: Starting Printing During Warming Up (Vj-2638/1638X)

    Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4.4.7 Starting printing during warming up (VJ-2638/1638X) You can start printing while the printer is warming up, even though the heater temperature has not reached the set temperature. NOTE • Even when you start printing during warming up, warming up continues until the remperature reaches the set temperature.

  • Page 215: Normal Display While Printing

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Handling the printer 4.4.8 Normal Display while Printing The remaining length and remaining time to complete the currently printing data can be displayed by an easy operation. NOTE • The values displayed in this function are just standard values, not guarantee the accuracy.
  • Page 216 Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3. Press [-] key on the operation panel to display [Remain Time]. • The remaining length of data currently printing will be displayed. 4. Press [-] key on the operation panel to display [Roll Remain].

  • Page 217: Using Spectrophotometer (Vj-2638/1638X)

    The optional spectrophotometer (SPECTROVUE VM-10) can be attached to print and measure the color target. Performing color calibration or profiling of the printer by using RIP software compatible with SPECTROVUE VM-10 enables printing with more accurate colors. For Software server RIP (option), contact MUTOH local dealer. Follow the procedure below. CAUTION •...
  • Page 218 • Do not open the covers or move media loading lever during printing. 6. Press the [Enter] key. • "Wait for a while..." is displayed on Operation panel. • Print head moves to the left. • "Open left mainte. cover."is displayed on Operation panel. 4.5 Using Spectrophotometer (VJ-2638/1638X)
  • Page 219 "Attaching instrument [ENTER]" is displayed. Restart from Step 6. 8. Firmly pinch the tabs on both sides of the connector cap with your fingers, pull the connector cap forward to remove it from Print head. Name Connector cap Tabs Print head section 4.5 Using Spectrophotometer (VJ-2638/1638X)
  • Page 220 10. Press the [Enter] key. • "Wait for a while..." is displayed on Operation panel. • The printer checks the connection between the printer and Spectrophotometer. • "Set white plate, then close left maintenance cover." is displayed on Operation panel. 4.5 Using Spectrophotometer (VJ-2638/1638X)
  • Page 221 If the black side is facing up, it will not be measured accurately. 12. Close Maintenance cover. Name Maintenance cover • Print head moves to the right. • "Wait for a while..." is displayed on Operation panel. 4.5 Using Spectrophotometer (VJ-2638/1638X)
  • Page 222 • Do not open the covers or move media loading lever during measuring. 14. Press the [Enter] key. • "Wait for a while..." is displayed on Operation panel. • Print head moves to the left. • "Open left mainte. cover."is displayed on Operation panel. 4.5 Using Spectrophotometer (VJ-2638/1638X)
  • Page 223 Detach instrument and set connector cap. [ENTER] is displayed on Operation panel. Name Maintenance cover 16. While pressing the release buttons on both sides of Spectrophotometer, pull it forward to remove it from Print head. Name Spectrophotometer Release buttons Print head section 4.5 Using Spectrophotometer (VJ-2638/1638X)
  • Page 224 Connector cap Tabs Print head section Connector 18. Press the [Enter] key. • "Wait for a while..." is displayed on Operation panel. • "Remove white plate, then close left maintenance cover." is displayed on Operation panel. 4.5 Using Spectrophotometer (VJ-2638/1638X)
  • Page 225 • When White reference plate is not in use, make sure that it is turned over facing down to avoid any contamination. 20. Close Maintenance cover. • "Ready to Print" is displayed on Operation panel. • For the subsequent operations, follow the instructions of the RIP software. Name Maintenance cover 4.5 Using Spectrophotometer (VJ-2638/1638X)
  • Page 226 Handling the printer VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4.5 Using Spectrophotometer (VJ-2638/1638X)

  • Page 227: Panel Setup Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu Panel setup menu The section explains the Setup menu of the printer. Setup item Description Setup menu Various settings of the printer are configured. 5.1 Setup menu Test Print menu Performs nozzle check of Print head and setup list.

  • Page 228: Setup Menu

    Sets up to prevent media from sticking when printing starts. (This function is not displayed for VJ-1638WX.) •[Enter] key: shifts to the sub menu. 5.1.9 Prev. Stick menu (VJ-2638/1638X) Standby Heating Sets the time to preheat Heater while the printer is in the standby mode.
  • Page 229 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu Setup item Description Strike Wait Sets up the waiting time while overwrite printing. •[Enter] key: shifts to the sub menu. 5.1.13 Strike Wait menu Slant Check Sets up slanting detection during media loading. •[Enter] key: shifts to the sub menu.

  • Page 230: User Type Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Setup item Description Heater Control This function is to specify the heater control modes depending on the usages. •[Enter] key: shifts to the sub menu. 5.1.28 Heater Control menu Start Feed You can change the margin setting between images.

  • Page 231: User Type Advanced Setup Menu

    • End detection of roll media cannot be performed, etc. The problems caused by the use of the media other than recommended one will not be covered by the warranty and repair expenses will be paid by the customer. For details, contact your local MUTOH dealer. 5.1 Setup menu...
  • Page 232 Sets the temperature of Platen heater. NOTE • This function is not displayed for VJ-1938WX/ 1638WX. • [Enter] key: shifts to the sub menu. 5.1.1.1.5 Platen Heater menu (VJ-2638/1638X) Dryer Sets the temperature of Dryer. NOTE • This function is not displayed for VJ-1938WX/ 1638WX.
  • Page 233 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu Setup item Setting Description Type 1 to 15 — • [Cancel] key: shifts to the previous menu. 5.1.1 User Type menu 5.1 Setup menu...

  • Page 234: Print Mode Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.1.1.1 Print Mode menu Settings for print quality (print mode) are set according to the usage of print data or print speed. NOTE After setting the Print mode, the display changes to Effect menu.
  • Page 235 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu Details of print mode The set values of print quality that are registered in each print mode are as follows. NOTE • In the chart below, the print speed becomes faster as the condition is closer to the following cases.

  • Page 236: Effect Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Effect menu Sets up the Effect menu. Set up this menu when you want to improve print quality by adjusting the set print mode. NOTE • The print quality may not be improved depending on the printing condition.

  • Page 237: Adjust Print Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.1.1.2 Adjust Print menu Sets up when adjusting the printer for the optimum quality of image print. NOTE • When newly setting or changing the user type setting after adjusting Standard adjust print, make sure to adjust print.
  • Page 238 Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Standard Adjust Print menu Adjusts only the print mode in the user type setting which is currently set. Setup item Setting Description Adjustment Confirmation pattern Print the test pattern for the alignment. Check before adjusting.
  • Page 239 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu Custom Adjust Print menu Perform adjustment for all patterns (A to F). All print modes will be adjusted. Setup item Setting Description Adjustment Confirm ptn The test patterns of A to F will be printed for Adjust print.

  • Page 240: Media Feed Compensation

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.1.1.3 Media feed compensation Sets up various settings on the media feed compensation. Setup item Setting Description Init.Adj.Print Performs Initial Adjust Print. • [Enter] key: shifts to the sub menu. (1) Init.Adj.Print menu Init.Adj.Change Sets up Initial Adjust Change.
  • Page 241 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu (1) Init.Adj.Print menu Performs Initial Adjust Print. Setup item Setting Description FeedLength 100mm to <250mm> to Changes the length (feed length) of the media feed direction 500mm for initial adjust print. • [Enter] key: Determines the setting.
  • Page 242 Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL (4) Micro Adj. Print menu Performs Micro Adjustment Print. Setup item Setting Description Micro Adj. Print — Prints the following PF pattern (micro adjustment) with a focus on the micro adjustment value. • 0%、±0.1%、±0.2%、±0.5%、±0.8%、±1.2% —...

  • Page 243: Pre-Heater Menu (Vj-2638/1638X)

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.1.1.4 Pre-heater menu (VJ-2638/1638X) Sets the temperature of Pre-heater. Set to curb a rapid temperature change at the printing portion by pre-heating the media before printing. NOTE • This function is not displayed for VJ-1938WX/1638WX.

  • Page 244: Platen Heater Menu (Vj-2638/1638X)

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.1.1.5 Platen Heater menu (VJ-2638/1638X) Sets the temperature of Platen heater. Set to improve print quality by allowing the ink to settle by heat. NOTE • This function is not displayed for VJ-1938WX/1638WX. • The set temperature of Platen heater differs depending on the media.

  • Page 245: Dryer Menu (Vj-2638/1638X)

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.1.1.6 Dryer menu (VJ-2638/1638X) Sets the temperature of Dryer. Set to dry the print side after printing. NOTE • This function is not displayed for VJ-1938WX/1638WX. • The set temperature of Dryer differs depending on the media.

  • Page 246: Media Thickness Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.1.1.8 Media thickness menu Sets the thickness of the media you are using. Once the media thickness is entered, print quality is automatically adjusted. Setup item Setting Description Media Thickness µ µ Enter the thickness of the media you are using in increments m to <170...

  • Page 247: Usercopy Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.1.1.9 UserCopy menu Copies the setting values of the user type currently selected to a different user type collectively. The following setting values are copied. • Print mode • Effect • Adjustment value for the adjustment print •...

  • Page 248: Spitting Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.2 Spitting menu Sets up the spitting operation while printing. NOTE • When Spitting is set to "Off", Nozzles will become easily clogged because spitting is not performed. In such a case, print quality cannot be guaranteed.

  • Page 249: Spitting Pass Count Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu Setup item Setting Description Spitting <On> Perform the spitting operation on Spitting box located on the origin side for every shuttle. • [Enter] key: saves the setting and shifts to the sub menu. 5.1.2.1 Spitting Pass Count menu On Media Perform the spitting operation on the page margins.
  • Page 250 Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Example of spitting operation Spitting setting Return Count setting Operation 1 time Perform the spitting operation on Spitting box every time Print head returns to the origin position. Spitting operation is not performed over the media.

  • Page 251: Side Margin Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.3 Side Margin menu Set up the right and left margins (side margins) while printing. NOTE • When the Spitting menu is set to "On Media", the maximum printable media width becomes 16mm shorter.

  • Page 252: Media Set Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.4 Media Set menu Sets whether to detect the media width and edge while initializing the media. NOTE • When Media Detection menu is set to "Off", set the media width of the current media in Media Width menu.

  • Page 253: Media Width Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.5 Media Width menu Specifies the media width between the loading mark and the left end of the media if media detection is not performed during media initialization. (1) Media Width menu Displays the detected media width if media detection is performed during media initialization.
  • Page 254 Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL (1) Media Width menu NOTE • Setting a larger value than the media width set in the Media Width menu may cause ink to leak on the media or printer. Setup item Setting Description...

  • Page 255: Output Mode Menu

    • When the take-up unit is not installed, do not set Output mode to "Take-up". By doing so, the product will be unable to function properly. • When the Output Mode menu is set to "Take-up", the setting for the Prev. Stick menu is disabled. 5.1.9 Prev. Stick menu (VJ-2638/1638X) Setup item Setting...

  • Page 256: Page Gap Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.6.2 Page Gap menu When "Output Mode" is set to "Take up", the menu is shifted to "Page Gap". In the Page Gap menu, you can change the margin setting between images. Setup item...

  • Page 257: Method Of Cut Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.7 Method of Cut menu Sets the media cutting operation after printing. NOTE • When the the media detection is set to "Off", the media cannot be cut automatically. • Some media may not be cut (cannot be cut at all or cannot be cut finely). In such a case, set the "Output Mode menu"...

  • Page 258: Origin Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.8 Origin menu Sets the beginning of printing (origin) of the print data. Set the menu when reprinting on the margin with changing the printing data position to the printed media. NOTE • When Output Mode menu is set to "Take-up", the set value X (media feeding distance) becomes 0 mm to 15000 mm.
  • Page 259 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu Setup item Setting Description Origin • X (media feeding distance): Change Print head position and media feeding distance with the following -15000 mm to 15000 mm keys. • Y (print head transferring • [+] key: increases the setting value.

  • Page 260: Prev. Stick Menu (Vj-2638/1638X)

    • [Cancel] key: cancels the setting and shifts to the previous menu. 5.1 Setup menu 5.1.10 Standby Heating menu (VJ-2638/1638X) Sets the time to preheat Heater while the printer is in the standby mode. NOTE • This function is not displayed for VJ-1938WX/1638WX.

  • Page 261: Head Travel Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.11 Head Travel menu Sets up the range that Print head moves while printing. Setup item Setting Description CR Movement Data Print head moves the range of the print data width. The printing speed will be improved since the moving range of Print head is optimized.

  • Page 262: Strike Wait Menu

    Sets up the waiting time while overwrite printing. NOTE • When using the media with a narrow width for VJ-2638/1638X, the media cannot be warmed up adequately, therefore the print quality may not be preserved. In such a case, set up the Strike Wait time while overwrite printing to warm up the media adequately before printing.

  • Page 263: Auto Cleaning Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.15 Auto Cleaning menu Configure the settings for the auto cleaning operation. The cleaning mode reflects the settings in Operation panel. 6.2.3 Head cleaning Setup item Setting Description Auto Cleaning WaitingTime Set the value for auto-cleaning in standby mode.

  • Page 264: Printing Mode Auto Cleaning

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.15.2 Printing Mode Auto Cleaning Set the auto cleaning interval during printing. Setup item Setting Description PrintingTime <Off> to 5 mins to 180 mins Selects the time for auto cleaning while printing. • Off: Auto cleaning is not performed.

  • Page 265: Ink Status Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.16 Ink Status menu Displays various information of IC chips. NOTE • To display various information of IC chips, use genuine ink and S/C cards. If Ink cartridges other than genuine Ink cartridges are used, ink status will not be displayed correctly.

  • Page 266: Roll Length Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.17 Roll Length menu Sets up the roll media length. Setup item Setting Description Roll media <Off> Roll Length is not used. • [Enter] key: saves the setting and shifts to the previous menu.

  • Page 267: Print Stop Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.17.2 Print Stop menu You can set whether or not to display “Roll Remain Error” and pause printing when the length of the roll media that is counted inside the printer becomes 0. NOTE •...

  • Page 268: Exhaust Fan Menu

    This function is not displayed for VJ-1938WX. 5.1.19 Longstore menu Wash Print head with the cleaning fluid. NOTE • Be sure to use the dedicated cleaning fluid. • (VJ-2638/1638X)product number: VJ-MSINK3-CL220, VJ-MSINK3-CL1000 • (VJ-1938WX/1638WX)product number: RJ-FGCLS Setup item Setting Description...

  • Page 269: Cr Maintenance Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.20 CR Maintenance menu Performs maintenance. Used in the following cases. • Cleaning Cleaning wiper 6.2.4 Cleaning Cleaning wiper • Cleaning circumference of Print head 6.2.5 Cleaning the circumference of Print head • Replacing Cutter 6.1.4 Replacing Cutter...

  • Page 270: Life Times Menu

    CR Motor • The part should be changed when all of the asterisks have disappeared and "Change" is displayed. PF Motor Contact your local MUTOH dealer to ask for replacing parts. — • [Cancel] key: shifts to the previous menu.

  • Page 271: Subnet Mask Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.24 Subnet Mask menu Sets the subnet mask of the printer. NOTE • Be sure to set the subnet mask after consulting the network administrator. Setup item Setting Description Subnet Mask 0.0.0.0 to Change the subnet mask by operating the following keys.

  • Page 272: Header Dump Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.26 Header Dump menu This function is to specify whether to print the following information (dump data) of print data. • Data Header • Number of Dot in Data (Printed only when the header dump setting is "On".) •...

  • Page 273: Single Head Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.1.27 Single Head menu You can set whether or not to perform printing using only one Print head. NOTE • This printer has 2 Print heads inside Print head unit. • Even if "Head 1" or "Head 2" is set, when performing the Test print menu, the both Print heads are used for printing.

  • Page 274: Heater Control Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.28 Heater Control menu This function is to specify the heater control modes depending on the usages. NOTE • This function is not displayed for VJ-1938WX/1638WX. 5.1.28.1 VJ-1638X Paper cocklings may occur during printing when heated. This can be minimized by selecting an appropriate setting as follows.

  • Page 275: Vj-2638

    NOTE • When inserting power cords set into the power sockets, the following current capacity is required for VJ-2638. If you cannot ensure the capacity, insert Power cord sets separately into different power sockets. • When “Heater Ctrl” is “EcoMode”, “Eco/Fixer” or “Eco/Dryer”...

  • Page 276: Start Feed Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.1.29 Start Feed Menu In the Start Feed menu, you can change the margin setting between images. Setup Item Description Setup Item Start Feed -10 mm to <0 mm> to • Value over 0: The margin setting between images will be 500 mm wider than when setting "0".

  • Page 277: Test Print Menu

    Mode print can be performed. Used to confirm the following printing conditions. • Print quality • Effect • Pre-heater temperature (VJ-2638/1638X) • Platen heater temperature (VJ-2638/1638X) • Dryer temperature (VJ-2638/1638X) • Media feed compensation micro adjustment value 3.5.2 Mode print Setup List Setup list printing is performed.

  • Page 278: Cleaning Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Cleaning menu Performs head cleaning. Head cleaning can be operated when the printer is Normal. Refer to the following for operation procedures. 6.2.3 Head cleaning Setup item Description Description Short — Discharges smaller amount of ink compared to "Normal".

  • Page 279: Menu Option Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu Menu Option menu Sets up the contents of the Setup menu. You can make setup items that you do not normally use invisible. Switch the setting On (displayed) to Off (undisplayed) using the [<] key or [>] key on Operation panel.
  • Page 280 Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Setup item Setting Description VJ-2638/ VJ-1938WX/ 1638X 1638WX Multi Strike Sets up whether to display the Multi Strike menu. <On> <On> Strike Wait Sets up whether to display the Strike Wait menu. <On> <On>...
  • Page 281 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu Setup item Setting Description VJ-2638/ VJ-1938WX/ 1638X 1638WX Start Feed Set whether or not to display the Start Feed menu <On> <On> ALL On Displays all items in the Setup menu. • Pressing the [Enter] key displays "*" for all items in the Menu Option menu.

  • Page 282: Version Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Version menu Displays the versions of the firmware. <VJ-2638/1638X> Setup item Setting Description Ver. M/C *.**(Main side)/ Displays the versions of the firmware of the main side (M) and *.**(Controller side) controller side (C).

  • Page 283: Sleep Mode Menu

    • Exhaust fan stops. • Vacuum fan stops. • All Heaters stop (VJ-2638/1638X). • All Lamps turn off except for Power lamp. • Automatic head cleaning is performed after the time set in the Timer Setting Menu has elapsed. 5.6.1 Timer Setting menu The cleaning mode reflects the settings in Operation panel.

  • Page 284: Timer Setting Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5.6.1 Timer Setting menu Set the head cleaning interval of this printer for Sleep Mode. When more than the set time has passed, Print head is cleaned automatically. NOTE • During Sleep Mode, even if the set amount of time has passed, print-head cleaning is not performed under the following circumstances.

  • Page 285: Sleep Mode Start Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.6.2 Sleep Mode Start menu Activate Sleep Mode During Sleep Mode, "Restart -> Enter" is displayed on Operation panel. During Sleep Mode, pressing [Enter] key will return the printer to Normal. NOTE • If the printer is under one of the following conditions while shifting to the Sleep Mode, "Don’t Start Sleep Mode"...

  • Page 286: Display Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Display menu Sets the language and unit displayed on LCD monitor of Operation panel. Setup item Setting Description Display Language Sets the language used in the menu items displayed on LCD monitor of Operation panel.

  • Page 287: Temperature Menu

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Panel setup menu 5.7.2 Temperature menu Sets the unit of temperature display. Setup item Setting Description Temperature <Celsius [ºC]> Displays the temperature in Celsius [ºC]. Fahrenheit [ºF] Displays the temperature in Fahrenheit [ºF]. — • [Enter] key: saves the setting and shifts to the previous menu.

  • Page 288: Job Status Menu

    Panel setup menu VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Job Status Menu Various information of previous print will be displayed. The length of printed data and if the print is completed will be displayed. When the print is canceled, the information how much the print is completed will be displayed.

  • Page 289: Maintenance

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance Maintenance This chapter describes daily maintenance of the printer.

  • Page 290: Replacing Consumable Components

    Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Replacing consumable components This section describes when and how to replace Ink cartridges (or ink packs), roll media and Flushing- box sponges. 6.1.1 Replacing Ink cartridges This section describes when to replace Ink cartridges. (1) Replacement time a.
  • Page 291 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance NOTE • [*******] in the messages for ink cartridge replacement indicates the color (slot number) that is running low or has run out, using the following characters. <When using four colors> • K: Black (Slot K1) •...
  • Page 292 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL (2) Type Our genuine Ink cartridges and Ink packs that are compatible with the printer are as follows. <For VJ-2638/1638X> Description Model No. Ink cartridge K (Black: 220 ml) VJ-MSINK3A-BK220 Ink cartridge K (Black: 440ml) VJ-MSINK3A-BK440...
  • Page 293 NOTE • To use 1000ml Ink packs, High-capacity ink pack adapter (option) is required. For details on High-capacity ink pack adapter, contact your local MUTOH dealer. • Use genuine Ink cartridges for replacement. This printer is designed to use genuine Ink cartridges and Ink packs.
  • Page 294 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL (1) Replacing 220ml and 440ml Ink cartridges NOTE 440ml Ink cartridges are not compatible with VJ-1938WX/1638WX. 1. Confirm that the printer is turned ON. NOTE • Do not replace Ink cartridges when the printer is turned OFF.
  • Page 295 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance b. For VJ-2638/1638X/1638WX Name Ink cartridge Ink cartridge slots 3. Take out the new Ink cartridge from the bag. NOTE • Open the bag just before attaching Ink cartridge to Ink cartridge slot. Leaving Ink cartridge with the bag open for a long time may result in abnormal printing.
  • Page 296 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL (2) Replacing High-capacity ink pack adapter (option) NOTE High-capacity ink pack adapters are not compatible with VJ-1938WX/1638WX. 1. Confirm that the printer is turned ON. NOTE • Do not replace High-capacity ink pack adapters when the printer is turned OFF.
  • Page 297 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 3. Take out the new Ink pack from the bag. NOTE • Open the bag just before attaching Ink pack to High-capacity ink pack adapter. Leaving Ink pack with the bag open for a long time may result in abnormal printing.
  • Page 298 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL CAUTION • In the following cases, make sure to perform the initial ink charge from the Cleaning menu after installing High-capacity ink pack adapter. • When installing High-capacity ink pack adapter for the first time on the printer whose ink is filled •...

  • Page 299: Replacing Roll Media

    (3) Replacing steps Follow the procedure below to replace the roll media. NOTE • For VJ-2638, refer to the operation manual of Heavy take-up unit. Instruction Manual for Heavy- Duty take-up unit. “4.5 Removing the paper core” • The operation manual of Heavy-Duty take-up unit is included in the printerAfs operation manual CD-ROM.
  • Page 300 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 2. Raise front or rear Media loading lever. Name Media loading lever 3. Turn Flanges of Roll media holder and take up the roll media. Name Roll media holder Roll media 6.1 Replacing consumable components...
  • Page 301 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 4. Loosen Fixing lever of Right roll media holder and remove the roll media from Roll media holder. Name Roll media holder (Right) Fixing lever Roll media 5. Take the same procedure as in Step 4, remove the roll media from Roll media holder (left).
  • Page 302 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6. To load another roll media, refer to the following. 3.4 Loading media For loading the roll media, refer to 4.2.3 Precaution on storing media For storing the roll media not in use, refer to •...

  • Page 303: Replacing Flushing Box Sponges

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 6.1.3 Replacing Flushing box sponges This section explains how to replace Flushing-box sponges. NOTE Make sure to install Flushing-box sponges in the printer. Flushing-box sponges are an essential part to make printing consistent. (1) Replacement time Replace Flushing-box sponges in the following situations.
  • Page 304 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL (3) Replacing steps Follow the steps below to replace Flushing-box sponges. 1. Check the followings while the printer is turned ON. • Printing or other operations are not in progress. • Operation panel display is Normal.
  • Page 305 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance c. Press the [+] key or [-] key on Operation panel to select "Set 20: CR Maintenance". d. Press the [Enter] key on Operation panel. • "CR Mainte.: Start" is displayed on Operation panel. • The display enters the CR Maintenance menu.
  • Page 306 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4. Open Front cover. Name Front cover • Replace Flushing-box sponge in a short time. Leaving Print head at the replacement position may result in clogging of Print head. 5. Lift Flushing-box sponge tab and unhook. Then, remove Flushing-box sponge.
  • Page 307 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 6. Install the new Flushing-box sponge to each Flushing box. Name Flushing-box sponges Flushing boxes 7. Close Front cover. Name Front cover 6.1 Replacing consumable components...
  • Page 308 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 8. Press the [Enter] key on Operation panel. • Print head returns to its original position. • "CR Mainte.: Start" is displayed on Operation panel. 9. Press the [Menu] key on Operation panel. • The printer enters Normal.

  • Page 309: Replacing Cutter

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 6.1.4 Replacing Cutter This section describes when and how to replace Cutter. (1) Replacement time Replace Cutter when the following situation occurs. a. When the media is not cut smoothly b. When the cut surface is feathered, etc (2) Type Our genuine Cutter that is compatible with the printer is as follows.
  • Page 310 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL b. Press the [>] key on Operation panel. • "Set1: User Type" is displayed on Operation panel. c. Press the [+] key or [-] key on Operation panel to select "Set 20: CR Maintenance". d. Press the [Enter] key on Operation panel.
  • Page 311 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 3. Press the [Enter] key on Operation panel. • Maintenance starts. • Print head moves to the left of the printer (cutter replacement position). • "CR Mainte.: End" is displayed on Operation panel. 4. Open Maintenance cover on the left of the printer.
  • Page 312 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 5. Press the tab of Cutter lightly, turn Cutter holder in the direction as illustrated below. NOTE • Do not press the tab of Cutter strongly or suddenly let go of it. There is a spring in Cutter holder and it may fly out.
  • Page 313 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 6. Remove Cutter. CAUTION • Do not touch the blade edge. It may cause an injury. • Do not touch the cutter blade edge with a hard substance or drop Cutter. Cutter blade may be damaged or chipped.
  • Page 314 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 7. Install a new Cutter as illustrated. NOTE • Make sure that the spring in Cutter holder does not fly out while installing. Name Razor blade 6.1 Replacing consumable components...
  • Page 315 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 8. Press the tab of Cutter lightly, return Cutter holder to its initial position. NOTE • Do not press the tab of Cutter strongly or suddenly let go of it. There is a spring in Cutter holder and it may fly out.
  • Page 316 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 10. Press the [Enter] key on Operation panel. • Print head returns to its original position. • "CR Mainte.: Start" is displayed on Operation panel. 11. Press the [Menu] key on Operation panel. • The printer enters Normal.

  • Page 317: Cleaning The Printer

    It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. CAUTION • Unplug the power cable with the power off, before cleaning the outer case and inside of the printer.

  • Page 318: Cleaning The Outer Case

    Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6.2.1 Cleaning the outer case CAUTION • Unplug the power cable with the power off, before cleaning the outer case of the printer. This section describes how to clean the outer case. Wipe out dust and dirt attached to the outer case by using a soft cloth.

  • Page 319: Cleaning The Inside Of The Printer

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 6.2.2 Cleaning the inside of the printer CAUTION • Unplug the power cable with the power off before cleaning the inside of the printer. This section describes how to clean the inside of the printer. Follow the procedure below.
  • Page 320 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 2. Remove paper powder and dust attached to Pressurizing rollers using a soft brush. NOTE • Do not blow paper powder inside the printer using tools such as an air duster. It may cause an abnormal noise from the inside of the printer.
  • Page 321 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 3. Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to Platen and Media guide. <VJ-2638/1638X> Name Platen Media guide <VJ-1938WX/1638WX> Name Platen Media guide 6.2 Cleaning the printer...
  • Page 322 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 4. Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted (silver color) area in the center of Grid roller. <VJ-2638/1638X> Name Grid roller <VJ-1938WX/1638WX> Name Grid roller 6.2 Cleaning the printer...

  • Page 323: Head Cleaning

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 6.2.3 Head cleaning If the printed data is unexpectedly faint or dots are missing, clean the Print head and Nozzles by performing Head cleaning. Follow the procedure below to perform Head cleaning. CAUTION • Turn on the printer and then perform Head cleaning.

  • Page 324: Normal Mode

    Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3. Press the [>] key on Operation panel to select the Cleaning mode. • Press [>] key to select the Cleaning mode. • The LED lights on Operation panel show the currently selected Cleaning mode. •...
  • Page 325 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 4. Press the [Cleaning] key on Operation panel for more than two seconds. • Head cleaning starts. • "Cleaning **%" is displayed on Operation panel. • After Head cleaning is complete, Operation panel shifts to Normal.

  • Page 326: Cleaning Cleaning Wiper

    Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6.2.4 Cleaning Cleaning wiper This section describes how to clean Cleaning wiper. (1) Time for cleaning Once a week, or when blurs or lacking parts appear on printed media after Head cleaning. (2) Cleaning procedures Follow the procedure below to clean Cleaning wiper.
  • Page 327 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance b. Press the [>] key on Operation panel. • "Set1: User Type" is displayed on Operation panel. c. Press the [+] key or [-] key on Operation panel to select "Set 20: CR Maintenance". d. Press the [Enter] key on Operation panel.
  • Page 328 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 3. Press the [Enter] key on Operation panel. • Maintenance starts. • Print head moves to the left. • Cleaning wiper rises. • "CR Mainte.: End" is displayed on Operation panel. 4. Open Maintenance cover on the right of the printer.
  • Page 329 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 5. Use Cleaning stick to remove the ink and dust on Cleaning wiper. a. Front side of Cleaning wiper: Remove the ink and dust in the horizontal direction. Name Cleaning wiper Cleaning stick Head cap unit b.
  • Page 330 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6. Close the right maintenance cover. • Close the cover firmly until it is locked. Name Maintenance cover 7. Press the [Enter] key on Operation panel. • Cleaning wiper returns to the original position. • Print head returns to its original position.
  • Page 331 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 8. Press the [Menu] key on Operation panel. • The printer enters Normal. • Cleaning Cleaning wiper is complete. 6.2 Cleaning the printer...

  • Page 332: Cleaning The Circumference Of Print Head

    Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6.2.5 Cleaning the circumference of Print head This section describes how to clean the circumference of Print head. (1) Time for cleaning When foreign substances such as dust or ink clump that can cause missing dots or ink leakage is attached...
  • Page 333 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 2. Display the CR Maintenance menu on Operation panel. a. Press the [Menu] key on Operation panel. • "Menu1: Setup>" is displayed on Operation panel. • Operation panel shifts to the Setup menu display. b. Press the [>] key on Operation panel.
  • Page 334 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL d. Press the [Enter] key on Operation panel. • "CR Mainte.: Start" is displayed on Operation panel. • The display enters the CR Maintenance menu. 5.1.20 CR Maintenance menu 3. Press the [Enter] key on Operation panel.
  • Page 335 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 4. Open Maintenance cover on the left of the printer. Name Maintenance cover 5. Move Print head by hand until you can see the circumference of Print head. Name Print head section Circumference of Print head CAUTION •...
  • Page 336 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6. Use a penlight, etc to check if any foreign substance such as dust or ink clump is attached to the following places. • Circumference of Print head (silver colored metal assembly) • Head guide (black plastic)
  • Page 337 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 7. When some foreign substance such as dust or ink clump is attached, use Cleaning stick to remove it. Name Cleaning stick Nozzles (Never touch Nozzles.) CAUTION • When cleaning around Print head, • Never touch Print head nozzles.
  • Page 338 Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 8. Close Maintenance cover on the left. • Close Cover firmly until it is locked. Name Maintenance cover 9. Press the [Enter] key on Operation panel. • Print head returns to its original position. • "CR Mainte.: Start" is displayed on Operation panel.
  • Page 339 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 10. Press the [Menu] key on Operation panel. • The printer enters Normal. • Cleaning the circumference of Print head is complete. 6.2 Cleaning the printer...

  • Page 340: Disposal Of Waste Fluids

    Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Disposal of waste fluids The timing and method for the disposal of waste fluid are described below. (1) Disposal timing Dispose of waste fluids in the following cases: a. When Waste fluid tank is more than half full.
  • Page 341 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 4. After pouring the waste fluid to the empty container, close the waste fluid valve securely. Name Waste fluid valve 5. Wipe the opening of Waste fluid valve with a cloth, etc. 6. Dispose of the waste fluid as an industrial waste product.

  • Page 342: Moving Or Transporting The Printer

    Maintenance VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Moving or transporting the printer This section describes how to move or transport the printer. 6.4.1 Moving the printer This section describes how to move the printer. CAUTION • When moving the printer, make sure to maintain a horizontal position.
  • Page 343 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Maintenance 5. Move the printer. NOTE • The casters supplied with the dedicated Stand are manufactured for little movement in flat indoor areas, not for transporting equipment. Name Adjusters Stands 6.4 Moving or transporting the printer...

  • Page 344: Transporting The Printer

    When transporting the printer, make sure to pack it in the same condition as purchased, using protective and packing materials to protect the printer from vibration and shocks. NOTE • When transporting the printer, consult the MUTOH product dealer at your point of purchase. 6.4 Moving or transporting the printer...

  • Page 345: Troubleshooting

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Troubleshooting Troubleshooting This chapter describes possible troubles and countermeasures of this product. If the error not included in any items of this section occurs, contact your local MUTOH dealer.

  • Page 346: Malfunctions And Failures

    Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Malfunctions and failures This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. 7.1.1 Problems in installation and introduction (1) Cannot perform the initial ink charge Possible cause Remedy Reference Is Front cover open or Media loading lever Close Front cover, or lower Media loading 3.4 Loading...

  • Page 347: Cannot Print At All

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Troubleshooting 7.1.2 Cannot print at all (1) Does not work at all after power activation Possible cause Remedy Reference Is Power cord set connected to the plug? Connect Power cord set. 3.1 Power cord set connection Does the AC power supply provide the Connect the cable to another outlet.
  • Page 348 Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL (3) When data is sent from the computer, an error occurs at the printer and nothing is printed Possible cause Remedy Reference Is the type of printer selected correctly at the Check that the printer type settings on the computer? computer side and printer side are the same.

  • Page 349: Media-Related Troubleshooting

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Troubleshooting 7.1.3 Media-related troubleshooting (1) The media slips or is torn during initialization NOTE • If the media is jammed or torn, remove it according to 7.3 The media is jammed Possible cause Remedy Reference Are you using the recommended media? Use the recommended media.
  • Page 350 Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL (2) The media is crumpled during initialization NOTE • If the media is jammed or torn, remove it according to 7.3 The media is jammed Possible cause Remedy Reference Are you using the recommended media? Use the recommended media.
  • Page 351 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Troubleshooting (4) Media jams frequently occur NOTE • If media other than the recommended one is used, correct media feeding cannot be assured. Possible cause Remedy Reference Are you using the recommended media? Use the recommended media.

  • Page 352: Printing-Related Troubleshooting

    Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 7.1.4 Printing-related troubleshooting (1) Printing is partially stained or incomplete NOTE • Proper print quality may not be obtained with the media other than the recommended one. Possible cause Remedy Reference Does the media include moisture? Replace it with the new media.
  • Page 353 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Troubleshooting (4) White or black lines appear on printed media Possible cause Remedy Reference Are you using the recommended media? Use the recommended media. 4.2.1 Media type Is the roll media loaded correctly? Load the roll media correctly.

  • Page 354: Error Messages

    Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Error messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. 7.2.1 Status messages This section describes messages displayed during printer normal operation. When the printer is operating correctly, each operation status is displayed on Operation panel as below.

  • Page 355: Message Type Error Display And Remedies

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Troubleshooting Display Description Reference ** Copying ** Copying the setting value. 5.1.1.1.9 Please wait a while. UserCopy menu Power Off Turning the printer off. 3.2.2 Turning Please wait a while. the power OFF Do not unplug Power cord set till Operation panel is turned off.
  • Page 356 Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL NOTE When an error occurs in the color measuring mode (numbers 26 to 38 below), clear the error and then press the [Cancel] key more than two seconds to solve the message type error. Display Description...
  • Page 357 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Troubleshooting Display Description Remedy Reference [********] S/C Col.Err Ink cartridge is inserted into a Insert it into the correct Ink 6.1.1 wrong Ink cartridge slot. cartridge slot. Replacing Ink cartridges [*] S/C Ink Err This type of ink cannot be Contact your local MUTOH 6.1.1...
  • Page 358 Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Display Description Remedy Reference Measurement Error A communication error with Check the connection 4.5 Using (Instrument) Spectrophotometer between the printer and Spectrophotomet (SPECTROVUE VM-10) Spectrophotometer er (VJ-2638/1638X) occurred while measuring the (SPECTROVUE VM-10). color target. (VJ-2638/1638X)

  • Page 359: Error Requiring Restart

    For an error requiring restart, operation will return to normal after removing the cause of the error and restarting the printer. If the same error continues to be displayed, contact the your local MUTOH dealer. Be sure to tell us the code no. of the error message when you contact us.

  • Page 360: The Media Is Jammed

    Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL The media is jammed When the set media is jammed, follow the procedure below to remove it. 1. Turn OFF the power of the printer. 3.2.2 Turning the power OFF 2. Open Front cover. Name Front cover 3.
  • Page 361 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Troubleshooting 4. Raise Media loading lever. Name Media loading lever 5. Pull the media to your side, and cut the torn part with cutting tools such as a razor blade. Name Razor blade Roll media 7.3 The media is jammed...
  • Page 362 Troubleshooting VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL 6. Turn Flanges of Roll media holder and take up the roll media. Name Flanges Roll media 7. If paper dust or pieces of paper remain inside the printer, remove them. 7.3 The media is jammed...

  • Page 363: Appendix

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Appendix Appendix This chapter describes specifications and included components with this printer.

  • Page 364: Product Specifications

    Appendix VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Product specifications 8.1.1 Printer specifications Items Specification Model name VJ-2638 VJ-1638X VJ-1938WX VJ-1638WX Printing method On-demand piezo drive system Drive system Firmware servo/DC motor drive Media feed system Multipoint pressurizing grid roller system Media fixing system...
  • Page 365 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Appendix Items Specification Interface Ethernet (10/100/1000BASE-T) Supply system Supplied through tubes from independent color cartridges Cartridges <VJ-1638X/2638> Black, Cyan, Magenta, Yellow: 220ml ± 5ml each or 440ml ± 5ml (1000ml ± 5ml when the optional High-capacity ink pack adapter is used) <VJ-1938WX/1638WX>...
  • Page 366 Appendix VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Items Specification Outer diameter Height 1,261 mm (including the stands) Width <VJ-2638> 3,708 mm <VJ-1938WX> 2,983 mm <VJ-1638X/1638WX> 2,698 mm Depth 885 mm Weight <VJ-2638> Printer: 242kg Stand: 41kg <VJ-1938WX> Printer: 157 kg Stand: 37kg <VJ-1638X/1638WX>...

  • Page 367: Interface Specification

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Appendix Interface specification This section describes each type of interface specifications supported by this printer. 8.2.1 Network interface specification Items Specification Network type Ethernet IEEE802.3 Network I/F 10BASE-T/100BASE-TX/1000BASE-T Automatic transfer type (RJ-45 Connector twisted pair cable) MDI/MDI-X Automatic transfer...

  • Page 368: Options/Supply List

    Appendix VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Options/Supply list For more information about the options and the supply items, contact your local MUTOH dealer. 8.3 Options/Supply list...

  • Page 369: Setup Menu Diagram

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Setup menu diagram Setup menu diagram For details of the Setup menu configuration diagram, refer to the followings. NOTE • For details of each setup item, refer to followings: • Setup menu diagram (Ready to Print): 5 Panel setup menu •...
  • Page 370 Setup menu diagram VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Setup menu diagram (Ready to Print) (1/4) Setup UserType To Setup menu diagram(Ready to Print)(2/4) Spitting <On> On Media Side Margin <10 mm> to 25 mm Media Initial Top&Width <Width> VJ-1638X/ MediaWidth 210 mm to <1,000 mm> to 1638WX (When Media Initial menu is "Off")
  • Page 371 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Setup menu diagram Setup menu diagram (Ready to Print) (2/4) To Setup menu diagram(Ready to Print)(1/4) <Type 1> to Type 15 Print Mode Quality 1 Quality 2 Quality 3 Quality 4 Graphics 1 <Graphics 2> Banner1 Banner2...
  • Page 372 Setup menu diagram VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Setup menu diagram (Ready to Print) (3/4) Setup To Setup menu diagram (Ready to Print)(1/4) Auto Cleaning For type of 4 colors Ink Status K/k/C/c/M/m/Y/y 1/2/3/4/5/6/7/8 For type of 7 colors Roll Length <Off>...
  • Page 373 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Setup menu diagram Setup menu diagram (Ready to Print) (4/4) To Setup menu diagram(Ready to Print)(1/4) Test Print Nozzle Check Mode Print SetUp List Palette Color Verify VJ-2638/1638X only Head Adjust Cleaning Short Normal Long Little Charge...
  • Page 374 Setup menu diagram VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Setup menu diagram (Receiving / Converting / Printing) Temperature Pre Heater Platen Heater Dryer VJ-2638/1638 only Pre Heater Off/30˚C to 50˚C Platen Heater Off/30˚C to 50˚C Dryer Off/30˚C to 50˚C PF Micro Adj. -5.00% to <0.00%> to 5.00%...

  • Page 375: Revision History

    VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL Revision History Date Version Manual code Supported Firmware 2013.10 VJx638xE-A-00 V.1.00 2013.12 VJx638xE-A-01 V.3.02 2014.5 VJx638xE-A-02 V.3.03 2014.8 VJx638xE-A-03 V.3.04 2015.1 VJx638xE-A-04 V.3.05 2015.5 VJx638xE-A-05 V.3.06...
  • Page 376 VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL...

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