MUTOH VJ-2638 Operation Manual page 353

VJ-2638/1638X/1938WX/1638WX OPERATION MANUAL
(4) White or black lines appear on printed media
No. Possible cause
1 Are you using the recommended media?
2 Is the roll media loaded correctly?
3 Are Nozzles in good condition?
4 Did you perform Micro adjust print?
5 Did you perform Media feed compensation?
6 Is the temperature setting of each heater
appropriate?
(VJ-2638/1638X)
7 Is the head height set to "High" or "Mid"?
(5) Printing lines are not straight
No. Possible cause
1 Is Ink cartridge within the validity period?
2 Are you using the recommended media?
3 Did you perform Micro adjust print?
4 Did you perform Media feed compensation?
(6) Printing lines are duplicated or patchy
No. Possible cause
1 Are Nozzles in good condition?
2 Is the head height set to "High" or "Mid"?
7.1 Malfunctions and failures
Remedy
Use the recommended media.
Load the roll media correctly.
Perform Head cleaning.
Perform Adjust print.
Perform Media feed compensation.
Set the temperature appropriately.
Return the head height to "Low".
Remedy
Use a new Ink cartridge.
Use the recommended media.
Perform Adjust print.
Perform Media feed compensation.
Remedy
Perform Head cleaning.
Return the head height to "Low".
Troubleshooting
Reference
4.2.1 Media
type
3.4.1 Loading
roll media
6.2.3 Head
cleaning
3.6 Print
quality adjustment
4.2.6 Media
feed
compensation
5.1.1.1.4 Pre-
heater menu (VJ-
2638/1638X)
to
5.1.1.1.6 Dryer
menu (VJ-2638/
1638X)
4.2.5 Head
height adjustment
Reference
6.1.1
Replacing Ink
cartridges
4.2.1 Media
type
3.6 Print
quality adjustment
4.2.6 Media
feed
compensation
Reference
6.2.3 Head
cleaning
4.2.5 Head
height adjustment
353