Avaya 3600 Series User Manual
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Avaya 3600 Series User Manual

Avaya 3600 Series User Manual

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Download this manual See also: Administrator's Manual, Instruction and Installation Manual
IP Office
3600 Series Phones User Guide
15-601104 Issue 02b - (08 September 2008)

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Summary of Contents for Avaya 3600 Series

  • Page 1 IP Office 3600 Series Phones User Guide 15-601104 Issue 02b - (08 September 2008)
  • Page 2 While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

  • Page 3: Table Of Contents

    Contents Index ................55 Contents The Wireless Phone 1.1 The 3616/3620 Wireless Phone ..............8 1.2 The 3626 Wireless Phone ..............10 Modes of Operation 2.1 Active Mode ..............14 2.2 Push-to-Talk Mode ..............14 2.3 Standby Mode ..............14 Basic Operation 3.1 Turning the Phone On/Off ..............

  • Page 5: The Wireless Phone

    Chapter 1. The Wireless Phone 3600 Phones Page 5 IP Office 15-601104 Issue 02b (08 September 2008)

  • Page 7: Phone Usage

    It is recommended that a hearing aid compatible headset is used by hearing aid users. Warnings Changes or modifications to this equipment, not approved by Avaya, may mean the equipment no longer complies · with part 15 of the FCC rules and void the user's authority to operate this equipment.

  • Page 8: The 3616/3620 Wireless Phone

    1.1 The 3616/3620 Wireless Phone The 3616 Wireless Phone The 3616 phone supports a broad range of enterprise applications and is ideally suited for the general office, finance or hospitality environments. This compact handset offers a rich set of features including a high-resolution graphic display, menu-driven functions and messaging capability –...
  • Page 9 The Wireless Phone: The 3616/3620 Wireless Phone Power On/Start Call: Used to turn your phone on or start a call. Press and hold Power On until two chirps sound (approximately one second)and then release the key. The in-service tone is heard and your extension number is displayed. The phone is now on standby mode.

  • Page 10: The 3626 Wireless Phone

    1.2 The 3626 Wireless Phone The 3626 wireless phone is the industry's most durable handset for workplace applications. All features available on the 3616/3620 phone are included. Push-to-talk functionality is also available for broadcast communication among personnel, eliminating the need for two-way radios or walkie-talkies. The large earpiece seals out background noise and provides comfort for frequent or long calls.
  • Page 11 The Wireless Phone: The 3626 Wireless Phone Down: To decrease the speaker and/or ring volume of your phone, press the Down button whilst the phone is in use. You can also use Down to navigate menu items. Softkeys: Used to navigate to or initiate certain features as well as control certain actions within the features. These keys correspond to the text prompts in the display screen immediately above them.

  • Page 13: Modes Of Operation

    Chapter 2. Modes of Operation 3600 Phones Page 13 IP Office 15-601104 Issue 02b (08 September 2008)

  • Page 14: Active Mode

    2. Modes of Operation The wireless phones uses different amounts of power and bandwidth in different modes of operation. Bandwidth is provided by access points located throughout your facility. Bandwidth availability varies by type of access point. The battery pack in your phone provides approximately four hours of talk time or 80 hours in standby mode. If Push-to-Talk (3626 phone only) is allowed and enabled, standby battery pack life is decreased to approximately 30 hours.

  • Page 15: Basic Operation

    Chapter 3. Basic Operation 3600 Phones Page 15 IP Office 15-601104 Issue 02b (08 September 2008)

  • Page 16: Turning The Phone On/Off

    3. Basic Operation 3.1 Turning the Phone On/Off To turn the phone on: Press and hold Power On/Start Call until two chirps sound (about one second). · The in-service tone sounds and the extension number is displayed. The phone is now in standby mode, ready to make and receive calls.

  • Page 17: Making Calls

    Basic Operation: Answering Calls 3.3 Making Calls To make a call (or go off-hook): Press Start Call and then dial the required number. · To make a call by selecting a line: If multiple lines are available, your phone system may require you to select a line before dialing a number. Press LINE and the number of the line you wish to use.

  • Page 18: Volume Settings

    3.6 Volume Settings To change the speaker volume whilst on a call: Press the Up and Down buttons located on the left side of your phone. · To increase or decrease the ring volume whilst the phone is ringing: Press the Up and Down buttons located on the left side of your phone. ·...

  • Page 19: Using The Softkeys

    Chapter 4. Using the Softkeys 3600 Phones Page 19 IP Office 15-601104 Issue 02b (08 September 2008)

  • Page 20: 4. Using The Softkeys

    4. Using the Softkeys The softkeys on your phone enable you to activate system features. The display area above each softkey is programmed with a feature abbreviation to guide your access to the feature. The softkeys are referred to (from left to right) as A, B, C and D.

  • Page 21: Transfer

    Using the Softkeys: 4.1 Transfer The Transfer feature lets you transfer a call from your phone to another extension or outside number. To transfer a call to another phone: With the call active, press the Tran softkey. A dial tone is heard. Dial the number you want to transfer the call to.

  • Page 23: User Preferences

    Chapter 5. User Preferences 3600 Phones Page 23 IP Office 15-601104 Issue 02b (08 September 2008)

  • Page 24: 5. User Preferences

    5. User Preferences With your phone in standby mode (on, but not in use), press and briefly hold FCN. The standby menu is displayed, enabling you to set user options: To scroll through the features, press Up and Down. The feature abbreviation is highlighted in the softkey function ·...
  • Page 25 User Preferences: From the Standby Menu, the following user preferences are available on your phone: Standby Menu Item Second Level Third Level Fourth Level Lock Keys Ring Options Telephone Ring Ring Cadence PBX* Continuous Short Pulse Long Pulse Ring Tone Tone 1* Tone 2 Tone 3...

  • Page 26: Navigate

    5.1 Navigate To navigate the Standby menu options on your phone, press the following: Up/Down: Display the previous/next menu item. · Select: Select the menu item or option. · OK: Select the menu item or option. · Yes: To confirm a selection. ·...

  • Page 27: Ring Options

    User Preferences: Lock Keys 5.3 Ring Options The ring options allows you to set the ring for three separate functions; Telephone Ring and Auxiliary Rings 1 and 2. Telephone Ring The telephone ring option enables you to set a distinctive ring style, volume and sequence. You can select from audible ring, vibrate-only ring or vibrate ring along with/or followed by an audible ring.

  • Page 28: Phone Options

    5.4 Phone Options The phone options allow you to set the phone for five separate functions; Noise Mode, Key and Warning Tones, Display Contrast and Keypad Autolock. Noise Mode The Noise Mode option enables you to adjust your phone to account for the noise level in your environment. Select from: Normal: For most office environments.

  • Page 29: System Information

    Displays the IP address currently assigned to the phone. This number cannot be edited. Gateway IP Address/Server IP Address: · Displays the IP address currently assigned to the Telephone Gateway (in SRP) or the Avaya Voice Priority Processor (AVPP) and OAI Gateway. Firmware Version: ·...

  • Page 30: Push To Talk

    5.7 Push to Talk 5.7.1 Overview The Push-to-Talk (PTT) option is available on the 3626 phone only. The PTT feature enables your 3626 phone to operate in PTT broadcast mode in addition to the standard phone operation. The 3626 phone supports eight multicast channels with the current channel saved in the memory of your phone. To initiate a PTT call, press the PTT button on the right side of your phone.

  • Page 31: Using Push To Talk (Ptt)

    User Preferences: Push to Talk 5.7.2 Using Push to Talk (PTT) Call Period The two-way radio operates on the concept of a push-to-talk (PTT) session or call period. The PTT call period begins with the first transmission and ends when there has been no two-way radio traffic on the channel for ten seconds. The PTT mode controls the keypad during a PTT call period.
  • Page 32 To terminate incoming broadcasts: Press Terminate and at the confirmation prompt, press Yes. PTT is immediately stopped and the phone exits the · PTT session. Only the current call is terminated from the phone, no other phone is affected. When the next PTT call period starts, the phone is again in the receive state. You can rejoin an active session by initiating a PTT call.

  • Page 33: Battery Packs

    Chapter 6. Battery Packs 3600 Phones Page 33 IP Office 15-601104 Issue 02b (08 September 2008)

  • Page 34: Low Battery Indication

    It is normal for the battery pack to become warm when charging. · Only use Avaya battery packs with Avaya chargers. Never use non-Avaya chargers as they could damage the battery · pack. Only use the original plug-in power adapter for the chargers.

  • Page 35: Battery Pack Removal And Replacement

    Battery Packs: Low Battery Indication 6.2 Battery Pack Removal and Replacement To remove and replace the 3616 and 3620 battery pack: To remove: Press down on the latch on the battery pack on the back of the phone. The battery pack releases ·...

  • Page 37: Chargers

    Chapter 7. Chargers 3600 Phones Page 37 IP Office 15-601104 Issue 02b (08 September 2008)

  • Page 38: Desktop Chargers

    The models are not interchangeable. Full charging is accomplished in approximately one and a half hours. To set up the desktop charger, you must first obtain an appropriate Avaya power supply for your country or region. To charge your phone with a desktop charger: Place the desktop charger on a flat, horizontal surface and plug the power supply into the desktop charger and then into an appropriate wall outlet.

  • Page 39: Dual Chargers

    The models are not interchangeable. Full charging is accomplished in approximately one and a half to two hours for either slot. To set up the dual charger, you must first obtain an appropriate Avaya power supply for your country or region. To charge your phone with a dual charger: Place the dual charger on a flat, horizontal surface and plug the power supply into the dual charger and then into an appropriate wall outlet.
  • Page 40 When the phone is charging in standby mode, the extension number and Charging...is displayed. The battery icon will show charging progress. The phone is fully operational and will ring if called. When the phone is charging while turned off, only Charging...is displayed and no calls will be received. When the phone is fully charged and Charge Complete is displayed.

  • Page 41: Quad Chargers

    Full charging is accomplished in approximately one and a half to two hours. To set up the quad charger, you must first obtain an appropriate Avaya power supply for your country or region. Place the quad charger on a flat, horizontal surface and plug the power supply into the quad charger and then into an appropriate wall outlet.
  • Page 42 Indicator Light If the LED starts blinking as soon as the battery pack is inserted, the battery pack may be improperly seated. Lift it out and re-insert. If the LED continues to blink or starts blinking at any time during the charging process, it indicates that there is a problem with the battery pack that makes it unstable.

  • Page 43: General Care

    Chapter 8. General Care 3600 Phones Page 43 IP Office 15-601104 Issue 02b (08 September 2008)

  • Page 44: Cleaning Your Phone And Chargers

    8. General Care This section applies to your wireless phone and chargers. Do not Drop Avoid dropping your phone or knocking it against hard surfaces. · Carrying your phone in a holster or carrying case will help to protect it. ·...

  • Page 45: Notices And Standards

    Chapter 9. Notices and Standards 3600 Phones Page 45 IP Office 15-601104 Issue 02b (08 September 2008)

  • Page 46: Regulatory Information

    9. Notices and Standards 9.1 Regulatory Information This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 47: Radio Frequency Information

    Notices and Standards: Declaration of Conformity 9.3 Radio Frequency Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 48: Electromagnetic Interference/Compatibility

    9.5 Electromagnetic Interference/Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so.

  • Page 49: International Certifications

    Notices and Standards: Electromagnetic Interference/Compatibility 9.6 International Certifications Australia Canada 2128-K1374 European Union Switzerland Hong Kong Japan New Zealand Z233 Singapore Taiwan United States 3600 Phones Page 49 IP Office 15-601104 Issue 02b (08 September 2008)
  • Page 50 3600 Phones Page 50 IP Office 15-601104 Issue 02b (08 September 2008)

  • Page 51: Specific Absorption Rate Information

    Notices and Standards: International Certifications 9.7 Specific Absorption Rate Information Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones.

  • Page 52: Copyright

    Your Responsibility for Your Company’s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you – an Avaya customer’s system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on...
  • Page 53 To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure your: Avaya provided telecommunications systems and their interfaces · Avaya provided software applications, as well as their underlying hardware/ software platforms and interfaces · Any other equipment networked to your Avaya products ·...
  • Page 55 Index Index Radio Frequency Information 47 Redial 21 Active Mode 14 Regulatory Information 46 Answering Replacement 35 Calls Setting Battery Pack Removal 35 User Preferences Battery Packs 34 Specific Absorption Rate Information 51 Standby Mode 14 Calls System Feature Activation 17 Answering System Information 29 Making...
  • Page 57 3600 Phones Page 57 IP Office 15-601104 Issue 02b (08 September 2008)
  • Page 58 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others.

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