Lenovo System x3300 M4 Installation And Service Manual page 438

2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event
logs) to a different memory channel or microprocessor.
3. If the problem follows the DIMM, replace the failing DIMM.
4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM
connector. If the connector contains any foreign material or is damaged, replace the system
board.
5. (Trained technician only) Remove the affected microprocessor and check the microprocessor
socket pins for any damaged pins. If a damage is found, replace the system board.
6. (Trained technician only) Replace the affected microprocessor.
7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10.
If the server firmware version is UEFI v1.10 or newer, disconnect and reconnect the server
to the power source and restart the server.
8. (Trained Service technician only) Replace the affected microprocessor. One of the DIMMs :
• 806f010d-0400ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 0)
This message is for the use case when an implementation has detected a Drive was Disabled due to fault.
May also be shown as 806f010d0400ffff or 0x806f010d0400ffff
Severity
Error
Serviceable
Yes
Automatically notify support
Yes
Alert Category
Critical - Hard Disk drive
SNMP Trap ID
5
CIM Information
Prefix: PLAT ID: 0164
User Response
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling
the drive) b. Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server
each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk
drive backplane (n = hard disk drive number)
• 806f010d-0401ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected
fault. (Drive 1)
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System x3300 M4 Installation and Service Guide