Lenovo System x3300 M4 Installation And Service Manual page 154

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 5 "Parts listing, Lenovo System x3300 M4 Type 7382" on page 153 to check if a component is a
structural, or FRU part.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Symptom
The server does not turn off.
The server unexpectedly shuts
down, and the LEDs on the
operator information panel are
not lit.
The Pwr rail 1 error has been
recorded in the IMM2 event
log.
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System x3300 M4 Installation and Service Guide
Action
1. Determine whether you are using an Advanced Configuration and Power
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI
operating system, complete the following steps:
a. Press Ctrl+Alt+Delete.
b. Turn off the server by pressing the power-control button and hold it down for
5 seconds.
c. Restart the server.
d. If the server fails POST and the power-control button does not work,
disconnect the ac power cord for 20 seconds; then, reconnect the ac power
cord and restart the server.
2. If the problem remains or if you are using an ACPI-aware operating system,
suspect the system board.
See "Solving undetermined problems" on page 146.
1. Disconnect the server power cords.
2. Remove the following components if the Pwr rail 1 error has been recorded
in the IMM2 event log:
a. For the hot-swap power-supply systems
• Fan 3
• Optional PCI adapter at Slot 4(if one is present)
• Other optional PCI adapters (if one is present)
b. For the fixed power-supply systems
• Fan 3
• Optional PCI adapter at Slot 4(if one is present)
• Other optional PCI adapters (if one is present)
• Hard disk drives
• Optional DVD or Tape drive (if one is present)
3. Restart the server. If the Pwr rail 1 error has been recorded in the IMM2
event log again, (trained technician only) replace the Power Paddle Card (see
"Installing the power paddle card" on page 77.)
4. Reinstall the components one at a time, in the order shown, restarting the
server each time. If the Pwr Rail 1 error has been recorded in the IMM2 event
log again, the component that you just reinstalled is defective. Replace the
defective component.
a. For the hot-swap power-supply systems
• Other optional PCI adapters (if one was present)
• Optional PCI adapter at Slot 4(if one was present)
• Fan 3
b. For the fixed power-supply systems