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General Information
Downloading allows the operator to remotely access,
program, and control the security system over normal
telephone lines, IP, or GSM Communicators. Anything
that can be done directly from the keypad can be done
remotely, using ADEMCO's COMPASS downloading
software. To communicate with the control panel, the
following is required:
1.
IBM PC-compatible 486 33MHz PC or better with
100 MB of available hard disk space and at least
8MB of RAM (12MB is preferred). Windows 3.X,
Windows 95, 98, or Windows NT.
Phone Line Up Load/ Downloading
1. One of the following modems:
•
ADEMCO CIA
•
Hayes Smartmodem 1200 (external: level 1.2
or higher; internal: level 1.1 or higher)
•
Hayes Optima 24 + Fax 96 external
•
Hayes Optima 336
•
BizComp Intellimodem 1200 w/volume
•
BizComp Intellimodem 2400
Other brands are not compatible, even if claimed to
be 100% compatible.
Internal modems must have a 4-position DIP
switch. Modems with a 6-position DIP switch
will not work.
2.
Compass revision 1.5.8 or above.
IP/GSM Downloading
Revision 4.0 and above panels can be downloaded via
the ECP bus over the following Communicators:
•
7845i-ent
•
7845i-GSM
•
7845-GSM
Unattended Download (For Burglary Use Only)
Unattended download allows the control panel to
communicate with the download computer without an
operator at the computer. This feature is useful on new
installations.
The installer can mount the control, attach a keypad
and phone line, and continue to wire the rest of the
installation while the system is automatically
downloaded.
S E C T I O N
Downloading Primer
(Remote Downloading is not a UL Listed feature)
Access Security
The following four levels of protection guard the control
against compromise while it is being accessed from a
remote location:
1.
Security code handshake: The subscriber's account
number as well as an 8-digit ID number (known
only to the office) must be matched between the
control and computer.
2.
Hang-up and callback: The control panel "hangs
up" and calls the computer back at the pre-
programmed number only if the security codes
match.
3.
Data encryption: All data that is exchanged
between the computer and control is encrypted to
reduce the possibility of anyone "tapping" the line
and corrupting data.
4.
Operator access levels: Operators may be assigned
various levels of access to the downloader, each
having its own log-on code. The access levels allow
the operators read/write capabilities of the
customers' account information. For a detailed
explanation of the access levels, see the
downloading software User Manual.
NOTES:
•
Each time the control panel is accessed
successfully, a Callback Requested report is sent to
the central station, if Opening reports are
programmed.
•
When the system is downloading, the keypad
displays "MODEM COMM."
•
After each download or save an automatic time
stamp is done to indicate the last download (or
save) and the operator ID number.
•
A complete hard copy of each individual account
can be obtained by connecting a printer to the
computer. Refer to your computer Owner's Manual
or contact your dealer for printer recommendations.
If Compass has an account already created, and the
panel is defaulted; the installer enters Code #89, enters
the unattended phone number, account number,
primary phone number, and then triggers the
unattended call. The panel calls and connects to
Compass; then Compass does an upload, followed by a
download of the existing account data (if this option has
been selected at the station – otherwise Compass will
disconnect).
7
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