Diagnostics And System Data - Neopost IS-480 User Manual

Diagnostics and System Data

11.4 Diagnostics and System Data

Diagnostics allow you to find the root cause of a an issue or a breakdown that may
occur during the life of your Mailing System.
The system performs tests automatically to diagnose the problem and generate cor-
responding reports.
The System Data gives data about the status of the system and the events or errors
that have occurred.
Diagnostics
As Supervisor, you can gain access to all the diagnostic data listed below:
No.
1
2
3
4
5
6
7
8
9
10
11
Diagnostic
Ping Server
Sensors Status
Advanced Feeder
Dynamic Scale
Sensors
Display
Keypad
USB ports
Serial Connection
Modem Self Test
Ping Tool
IP Configuration
Checker
Comments
Sends a message to a server (if con-
nected) to check the line.
Reports the status ([0] or [1]) of the sen-
sors below:
Top doc
•
Start print
•
Cover
•
Carriage
•
Top Seal
•
Gives access to the tests bellow:
1 Dynamic Scale main motor test
•
2 Dynamic test
•
The screen displays, successively and
without text, a red page, a green page,
and a blue page.
Displays "Key ok" if the test is correct
Checks the two USB ports (need USB
keys).
Checks the serial port.
Checks the Modem.
Checks Lan address.
Checks Lan connection.
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