Diagnostics And System Data - Neopost IS-240 User Manual

12.2
Diagnostics
This section allows you to find the cause of an issue or breakdown of the machine, under
the supervision of your customer service.
The machine performs self-tests to diagnose the system and generates corresponding
reports.
As Supervisor, you can gain access to the diagnostics that follow.
No. Diagnostic
1 Ping server
2 Base sensors
3 Display
4 Keypad
12
5 USB Port
6 Serial connectors
7 Ping tool
8 Modem self test
9 IP configuration Checker
10 IP Configuration
196

Diagnostics and System Data

Comments
Sends a message to a server (if connected) to check
the line.
Reports the status ([0] or [1]) of the sensor below:
The screen displays, successively, a black bar
without text, then a text.
For any key, displays Key and the name of the key
if the test is correct
eg: Key "5"
Checks USB ports.
Checks COM port(s).
Checks Lan address.
Checks the Modem.
Checks Lan connection.
Checks connection settings.
• Mail inserted sensor