Ipc1 Document Monitor Error Conditions - imagistics ipc1-im8130 Operator's Manual

ipc1 Document Monitor Error Conditions

ipc1 Document Monitor Status: The Controller is not
responding
Problem Description
The status bar reads, The controller is not responding and the
broken connection icon is displayed in the taskbar.
Corrective Action
1 Wait for a couple of minutes. Most of the time, the connection is
reestablished automatically.
2 If the broken connection condition persists, exit and restart ipc1
Document Monitor.
3 If, upon restarting ipc1 Document Monitor, you receive a message
that the address cannot be resolved, contact your network
administrator
Cannot View Job in ipc1 Document Monitor Print Queue
Problem Description
After submitting a job to print, there are several reasons why you may not
see the job in the print queue:
You have selected the wrong device.
The job is queued on the Windows print spooler.
The job may be held in the Novell print queue.
A copier error may be preventing printing.
Corrective Action
Check the device location to see if there really should be any jobs
listed.
Check the Jobs Log in Printer Utility to see if the status of the job is
listed as
If the job is very small, it may have already been serviced and moved
to the Jobs Log as a terminated job. If the job was unserviceable for
some reason, it no longer appears in the Current Jobs list.
176
, , or
Done Deleted Unserviceable
.
ipc1-im8130 Operator's Guide