Hold A Call; Hold A Call And Answer A Call; Hold A Call And Place A Call; Switch Between Calls - Polycom RealPresence Group User Manual

Procedure
» Touch Decline to decline an incoming call.

Hold a Call

You can hold an active call at any time.
Procedure
» Tap Hold.

Hold a Call and Answer a Call

When you receive an incoming call while you are in an active call, you can place the active call on hold
and accept the incoming call.
Procedure
» Tap Hold+Answer.

Hold a Call and Place a Call

You can place your current call on hold and place a call to another contact.
Procedure
1. Touch Hold to place a participant on hold.
2. Tap Menu >
3. Place the call using your preferred method.

Switch Between Calls

You can easily switch between two calls using the RealPresence Touch.
Procedure
1. When one call is on hold and one call is active, to resume the call on hold, from the Home screen,
tap Manage Calls.
2. Tap Resume Call to resume the call on hold.

Resume a Call

When you no longer want to have a call on hold, you can resume the call.
Procedure
» Do one of the following:
▪ On the Manage Conference screen, tap the call you want to resume then tap
Call.
▪ On any other screen, tap
Polycom, Inc.
Place a Call.
Menu > Call Management > Resume.
®
Using a Polycom RealPresence Touch
™
Device
Resume
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