View Call Statistics; Locate Company Contact Information - Polycom RealPresence Group User Manual

View Call Statistics

During a call, you can view certain call statistics, such as bitrates, compression formats, and packet loss
on the RealPresence Touch device.
Procedure
1. During a call, tap
The call statistics for each participant in the current call displays.
2. To view statistics for another call participant, tap Participant's Video.
3. To view more information about a specific stream, tap More Information.
4. To close, tap outside the More Information screen.

Locate Company Contact Information

If your administrator has configured the RealPresence Touch device to include your company's contact
information, you can access it on the device.
Procedure
1. From the Home screen, tap
2. Select Help.
The Contact Information screen displays with a Help Desk phone number, your administrator's
name, and other helpful contact information.
Polycom, Inc.
Using a Polycom
Call Statistics.
Settings.
® ™
RealPresence Touch Device with Skype for Business
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