Answering A Call; Call Hold And Resume; Multiple Calls On Hold - Polycom SoundPoint IP 501 SIP 2.2 User Manual

Answering a Call

Using the Handset:
Pick up the handset.
Using Hands-Free Speakerphone Mode:
Press or with the handset on hook
press the line key (
incoming call, or the Answer soft key .
Using the Headset:
Pressing will answer the call through
an optionally connected headset. If head-
set memory mode is enabled, pressing the
line key (
In all cases, the active call will appear
on the display showing call duration and
destination.
When your SoundPoint IP 501 phone is configured for silent ring,
press the ringing Line key or the Answer soft key and you will
answer the call. If your handset is off hook, the call is routed to
the handset. If your handset is on hook, the call is routed to the
speaker.

Call Hold and Resume

During a call, press
key. The call will be placed on hold and
this will be indicated on the display. Press
the Resume soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line
key, use the arrow keys to switch between
the calls then press the Resume soft key to
retrieve the desired call. If more than two
calls are on hold on a single key, an indica-
tion will appear on the display, for example
"2/3" shows that this is the second call out
of three calls.
) opposite the
) will do the same.
or the Hold soft
Hold Hold
Incoming calls may be ignored
by pressing the Reject soft key or
Do Not Disturb
that Do Not Disturb stays active
when the call is dropped and will
remain so until toggled off.
If calls are on hold on more than one line
key, the details of the calls on any line key
can be viewed by pressing that line key and
holding it down for a few seconds. If a line
key is pressed briely, the irst call on hold
on that line key will be retrieved.
7
during ringing. Note