Record Calls With A Laptop Or Tablet - Polycom RealPresence Group User Manual

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Table of Contents

Stop Recording using Onscreen Recording Controls

Before ending a call, make sure to stop the recording.

Procedure

» Select

to open the Quick Access menu, then select

Record Calls with RealPresence Media Suite using Touch Tones

When you establish a connection to a RealPresence Media Suite, the recording starts and the TVUI

displays in a call window. Unless the administrator for the RealPresence Media Suite has disabled the

Start Recording Immediately option, the recording starts immediately after the TVUI displays.

You can use either the touch monitors or the remote control to dial into RealPresence Media Suite and

activate the TVUI.

Procedure

1. Enter the IP, H.323, or SIP address of the Media Suite.

The TVUI displays in the call window.

2. If the recording does not start immediately, tap

3. Enter *2 on the onscreen dial pad.

Stop Recording

Before ending a call, make sure to stop the recording.

Procedure

1. Tap

to open the Quick Access menu then tap

2. Enter *3 on the onscreen dial pad.

Playback a Recording

You have immediate access to playback a recording as long as the Media Manager TVUI continues to

display and the call hasn't ended. After this time, you can access the recording in the RealPresence

Media Suite portal in a list of archives where recordings are saved. Contact your administrator for

information on accessing the portal.

Procedure

1. Tap

to open the Quick Access menu tap

2. Enter *5 on the onscreen dial pad.