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Keep the following camera control information in mind when using Self View:
▪
When in a call, selecting near camera control pans and zooms the local camera without changing
the layout.
▪
When out of a call, selecting camera control changes the Self View to full screen.
▪
Incoming calls override the full-screen Self View layout.
View Camera Presets in Single Camera Mode
In Single Camera mode, you can view stored camera positions on the RealPresence Touch. Icons for
preset positions 0-9 are shown on the screen. The default position is 0.
Procedure
1. On any screen, tap
2. Tap the Presets tab. The available preset positions display on the RealPresence Touch screen.
Store a Camera Preset in Single Camera Mode
In Single Camera mode, you can store a custom camera position on the RealPresence Touch.
Procedure
1. On any screen, tap
2. Tap Presets.
3. Select a position numbered 0 to 9 by touching and holding one of the presets. The new position
displays immediately. You can optionally enter a label.
4. To close the Presets screen, then tap the X icon.
Select a Stored Preset in Single Camera Mode
In Single Camera mode, using previously stored presets, you can quickly change the position of the
camera.
Procedure
» Tap Presets, and select a preset.
Troubleshooting
Your administrator is available to assist you when you encounter difficulties. If you are having problems
making a call, however, try the troubleshooting tips below first.
Make a Test Call
To troubleshoot any issues making video calls, call a Polycom video site to test your setup. A list of
worldwide test numbers is available at www.polycom.com/videotest.
When placing test calls, try the following:
•
Make sure the number you dialed is correct, then try the call again. For example, you might need to
dial 9 for an outside line or include a long distance access or country code.
•
To find out if the problem exists in your system, ask the person you were trying to reach to call you
instead.
Polycom, Inc.
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Table of Contents
Troubleshooting
