Cisco 7902G Administration Manual page 129

Troubleshooting the
Cisco Unified IP Phone
Cisco Unified IP Phones provide information that can assist you in
troubleshooting problems with your Cisco Unified IP Phone or in your IP
telephony network.
This chapter includes the following sections:
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Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SCCP), Cisco Unified IP Phones
OL-8151-01
Resolving Startup Problems, page 7-2
Cisco Unified IP Phone Resets Unexpectedly, page 7-8
General Troubleshooting Tips, page 7-11
Logging Information for Troubleshooting, page 7-13
Resetting the Cisco Unified IP Phone, page 7-15
The nptcap Tool
Checking the Light Indicators on the Cisco Unified IP Phone 7902G,
page 7-18
Where to Go for More Troubleshooting Information, page 7-19
C H A P T E R
7
7-1