Chapter 7
Troubleshooting the Cisco Unified IP Phone
Cisco Unified IP Phone 7905G/7912G
Step 1
Step 2
Step 3
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SCCP), Cisco Unified IP Phones
OL-8151-01
Procedure
Press the Menu button.
Choose Settings> Network Configuration.
Perform either of these procedures:
•
Procedure A:
Press **2. The phone displays "Do you want to reset all system settings
–
to default values?"
Press the Yes softkey.
–
Procedure B:
•
Press **#. If the phone displays "Enter Admin Password," enter your
–
password and then press the Enter softkey. Make sure that an unlocked
padlock icon appears in the upper right corner of the LCD screen on the
phone.
Scroll to Erase Configuration.
–
Press the Yes softkey and then press the Save softkey.
–
The phone cycles through normal startup procedures.
Erasing the Local Configuration
7-17