Table of Contents
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Message
"Check whether there are
any network problems."
[16-00]
• Settings that can be confirmed in System Settings or Fax Features on the control panel can also be
confirmed from Web Image Monitor. For details about how to confirm the settings from Web
Image Monitor, see Web Image Monitor Help.
• If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen,
prompting you to add paper. If there is paper left in the other trays, you can receive documents as
usual, even if the message appears on the screen. You can turn this function on or off with
"Parameter Settings". For details about how to do this, see "Parameter Settings", Fax.
• If "Check whether there are any network problems." appears, the machine is not correctly
connected to the network or the settings of the machine are not correct. If you do not need to
connect to a network, you can specify the setting so this message is not displayed, and then [Check
Status] no longer lights up. For details about how to do this, see "Parameter Settings", Fax. If you
reconnect the machine to the network, be sure to set "Display" by configuring the appropriate User
Parameter.
When the Remote Fax Function Cannot Be Used
Message
"Authentication with remote
machine failed. Check
remote machine's auth.
settings."
"Authentication with remote
machine failed. Check
remote machine's auth.
settings."
Messages Displayed When You Use the Facsimile Function
Cause
• An IP address has not
been registered for the
main machine.
• A network is not
connected properly.
Cause
User authentication on the
main machine has failed.
User Code Authentication is
set on the device connected
via the remote fax function.
Solution
• Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about the IP address of the main
machine, contact your
administrator.
• For details about network
problems, contact your
administrator.
Solution
For details about user authentication,
see "Configuring User Authentication",
Security Guide.
The remote fax function does not
support User Code Authentication.
Disable the User Code Authentication
on the main machine.
175
- Quick Links:
- Adding Toner
- Disposing of Used Toner
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Table of Contents
Need help?
Do you have a question about the MP 402SPF and is the answer not in the manual?
Questions and answers
how to connect to a computer
To connect a Ricoh MP 402SPF to a computer, follow these steps:
1. Network Connection (Using Ethernet)
- Insert one end of the Ethernet cable into the printer’s Ethernet port.
- Insert the other end into the computer or network router.
- Plug the power cord into a wall socket and turn on the printer.
- Wait for the printer to recognize the network connection (this may take up to a minute).
2. Driver Installation (Using a CD-ROM)
- Insert the provided CD-ROM into the computer’s CD drive.
- Open File Explorer and double-click the CD-ROM drive.
- Run "Setup.exe" to start the installation process.
- Follow the on-screen instructions to install the printer driver.
3. Network Quick Install (For Network Setup)
- Open the installer and click [Network Quick Install].
- Accept the software license agreement and click [Next].
- Select the machine model (Ricoh MP 402SPF) from the list.
- Click [Install] to complete the setup.
4. Confirm Computer Information (If Needed for Scanning or Network Setup)
- Open Command Prompt and type `ipconfig/all` to find the computer’s name and IP address.
- Type `set user` to confirm the user name.
After completing these steps, the Ricoh MP 402SPF should be connected and ready for use.
This answer is automatically generated