10. Troubleshooting
Messages Displayed When You Use the Copy/
Document Server Function
• If you cannot make copies as you want because of the paper type, paper size or paper capacity
problems, use recommended paper. For details about recommended paper, see page 143
"Recommended Paper Sizes and Types".
Message
"Check paper size."
"Exceeded the maximum
number of sheets that can be
used. Copying will be
stopped."
"Maximum number of sets is
n."
("n" is replaced by a
variable.)
"Memory is full. nn originals
have been scanned. Press
[Print] to copy scanned
originals. Do not remove
remaining originals."
("n" is replaced by a
variable.)
"Press [Continue] to scan
and copy remaining
originals."
• If you set [Memory Full Auto Scan Restart] in [Input / Output] of User Tools to [On], even if the
memory becomes full, the memory overflow message will not be displayed. The machine will make
166
Cause
An irregular paper size is
set.
The number of pages the
user is permitted to copy has
been exceeded.
The number of copies
exceeds the maximum copy
quantity.
The number of scanned
originals exceed the number
of pages that can be stored
in memory.
The machine checked if the
remaining originals should
be copied, after the scanned
originals were printed.
Solution
If you press [Start], the copy will start
using the selected paper.
For details about how to check the
number of copies available per user,
see "Managing Print Volume per User",
Security Guide.
You can change the maximum copy
quantity from [Max. Copy Quantity] in
[General Features] under [Copier /
Document Server Features]. For details
about Max. Copy Quantity, see
"General Features", Copy/ Document
Server.
Press [Print] to copy scanned originals
and cancel the scanning data. Press
[Clear Memory] to cancel the scanning
data and not copy.
Remove all copies, and then press
[Continue] to continue copying. Press
[Stop] to stop copying.
Need help?
Do you have a question about the MP 402SPF and is the answer not in the manual?
Questions and answers
how to connect to a computer
To connect a Ricoh MP 402SPF to a computer, follow these steps:
1. Network Connection (Using Ethernet)
- Insert one end of the Ethernet cable into the printer’s Ethernet port.
- Insert the other end into the computer or network router.
- Plug the power cord into a wall socket and turn on the printer.
- Wait for the printer to recognize the network connection (this may take up to a minute).
2. Driver Installation (Using a CD-ROM)
- Insert the provided CD-ROM into the computer’s CD drive.
- Open File Explorer and double-click the CD-ROM drive.
- Run "Setup.exe" to start the installation process.
- Follow the on-screen instructions to install the printer driver.
3. Network Quick Install (For Network Setup)
- Open the installer and click [Network Quick Install].
- Accept the software license agreement and click [Next].
- Select the machine model (Ricoh MP 402SPF) from the list.
- Click [Install] to complete the setup.
4. Confirm Computer Information (If Needed for Scanning or Network Setup)
- Open Command Prompt and type `ipconfig/all` to find the computer’s name and IP address.
- Type `set user` to confirm the user name.
After completing these steps, the Ricoh MP 402SPF should be connected and ready for use.
This answer is automatically generated