10. Troubleshooting
When there is not enough memory
Message
"84: Error"
When there is a problem with a parameter
Message
"86: Error"
When the user lacks privileges to perform an operation
Message
"No response from the
server. Authentication has
failed."
"Printing privileges have not
been set for this document."
"You do not have a privilege
to use this function. This job
has been cancelled."
"You do not have a privilege
to use this function. This job
has been cancelled."
"You do not have a privilege
to use this function. This
operation has been
cancelled."
186
Cause
There is no work area
available for image
processing.
Cause
Parameters of the control
code are invalid.
Cause
A timeout occurred while
connection to the server was
being established for LDAP
authentication or Windows
Authentication.
You have no privileges to
print the PDF document you
tried to print.
The entered login user name
or login password is not
correct.
The logged in user is not
allowed to use the selected
function.
The logged in user does not
have the privileges to
register programs or change
the paper tray settings.
Solution
Decrease the number of files sent to the
machine.
Solution
Check the print settings.
Solution
Check the status of the server.
Contact the owner of the document.
Check that the user name and
password are correct.
For details about how to set
permissions, see "Configuring User
Authentication", Security Guide.
For details about how to set
permissions, see "Configuring User
Authentication", Security Guide.
Need help?
Do you have a question about the MP 402SPF and is the answer not in the manual?
Questions and answers
how to connect to a computer
To connect a Ricoh MP 402SPF to a computer, follow these steps:
1. Network Connection (Using Ethernet)
- Insert one end of the Ethernet cable into the printer’s Ethernet port.
- Insert the other end into the computer or network router.
- Plug the power cord into a wall socket and turn on the printer.
- Wait for the printer to recognize the network connection (this may take up to a minute).
2. Driver Installation (Using a CD-ROM)
- Insert the provided CD-ROM into the computer’s CD drive.
- Open File Explorer and double-click the CD-ROM drive.
- Run "Setup.exe" to start the installation process.
- Follow the on-screen instructions to install the printer driver.
3. Network Quick Install (For Network Setup)
- Open the installer and click [Network Quick Install].
- Accept the software license agreement and click [Next].
- Select the machine model (Ricoh MP 402SPF) from the list.
- Click [Install] to complete the setup.
4. Confirm Computer Information (If Needed for Scanning or Network Setup)
- Open Command Prompt and type `ipconfig/all` to find the computer’s name and IP address.
- Type `set user` to confirm the user name.
After completing these steps, the Ricoh MP 402SPF should be connected and ready for use.
This answer is automatically generated