Table of Contents
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10. Troubleshooting
Message
"Authentication with remote
machine failed. Check
remote machine's auth.
settings."
"Connection with the remote
machine has failed. Check
the remote machine status."
"Connection with the remote
machine has failed. Check
the remote machine status."
"Connection with the remote
machine has failed. Check
the remote machine status."
176
Cause
The user does not have
permission to use the function
on the main machine.
A network error occurred
while you were using the
remote fax function.
The main machine's power is
off.
A timeout error occurred
while an attempt was made
to connect the device via
remote fax function.
Solution
For details about how to set
permissions, see "Limiting Available
Functions", Security Guide.
• Check that the main machine
supports the remote fax function.
• Check that the main machine is
working normally.
• Check that the correct IP address
or host name is set for the main
machine in [System Settings]. For
details about these settings,
contact your administrator.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact your
administrator.
Turn on the main machine's power.
• Check that the LAN cable is
correctly connected to the
machine.
• Check that the main machine is
working correctly.
• For details about connection with
main machine, see "Sending/
Receiving Documents Using a
Remote Machine (Remote Fax)",
Fax.
- Quick Links:
- Adding Toner
- Disposing of Used Toner
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Table of Contents
Need help?
Do you have a question about the MP 402SPF and is the answer not in the manual?
Questions and answers
how to connect to a computer
To connect a Ricoh MP 402SPF to a computer, follow these steps:
1. Network Connection (Using Ethernet)
- Insert one end of the Ethernet cable into the printer’s Ethernet port.
- Insert the other end into the computer or network router.
- Plug the power cord into a wall socket and turn on the printer.
- Wait for the printer to recognize the network connection (this may take up to a minute).
2. Driver Installation (Using a CD-ROM)
- Insert the provided CD-ROM into the computer’s CD drive.
- Open File Explorer and double-click the CD-ROM drive.
- Run "Setup.exe" to start the installation process.
- Follow the on-screen instructions to install the printer driver.
3. Network Quick Install (For Network Setup)
- Open the installer and click [Network Quick Install].
- Accept the software license agreement and click [Next].
- Select the machine model (Ricoh MP 402SPF) from the list.
- Click [Install] to complete the setup.
4. Confirm Computer Information (If Needed for Scanning or Network Setup)
- Open Command Prompt and type `ipconfig/all` to find the computer’s name and IP address.
- Type `set user` to confirm the user name.
After completing these steps, the Ricoh MP 402SPF should be connected and ready for use.
This answer is automatically generated