When The Remote Fax Function Cannot Be Used - Ricoh MP 2553 User Manual

10. Troubleshooting
• Settings that can be confirmed in System Settings or Facsimile Features on the control panel can
also be confirmed from Web Image Monitor. For details about how to confirm the settings from
Web Image Monitor, see Web Image Monitor Help.
• If the paper tray runs out of paper, "There is no paper. Load paper." appears on the screen, asking
you to add paper. If there is paper left in the other trays, you can receive documents as usual, even
if the message appears on the screen. You can turn this function on or off with "Parameter Settings".
For details about how to do this, see "Parameter Settings", Fax.
• If "Check whether there are any network problems." appears, the machine is not correctly
connected to the network or the settings of the machine are not correct. If you do not need to
connect to a network, you can specify the setting so this message is not displayed, and then the
[Check Status] key no longer lights. For details about how to do this, see "Parameter Settings", Fax.
If you reconnect the machine to the network, be sure to set "Display" by configuring the
appropriate User Parameter.

When the Remote Fax Function Cannot Be Used

Message
"Authentication with remote
machine failed. Check
remote machine's auth.
settings."
"Authentication with remote
machine failed. Check
remote machine's auth.
settings."
"Authentication with remote
machine failed. Check
remote machine's auth.
settings."
192
Causes
User authentication on the
main machine has failed.
User Code Authentication is
set on the device connected
via the remote fax function.
The user does not have
permission to use the function
on the main machine.
Solutions
For details about user authentication,
see Security Guide.
The remote fax function does not
support User Code Authentication.
Disable the User Code Authentication
on the main machine.
For details about how to set
permissions, see Security Guide.