• The product and the contents of this publication may be changed without prior notification. • MUTOH INDUSTRIES LTD. has made the best efforts to keep this publication free from error, but if you find any uncertainties or misprints, please call us or the shop where you bought this equipment.
VJ-1204 OPERATION MANUAL Warranty Limitations 1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure is found in the system or in the materials and workmanship of the product the seller produced. However, if the cause of failure is uncertain, decide the action after due mutual consultation.
Provides information regarding preparation before using the product, directions for daily use, and useful functions. 2. Purpose and Target Readers This manual explains preparations before use and operation procedures for MUTOH Full Color Ink Jet Printer VJ-1204. This manual is prepared for the owners and operators of this printer.
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About this Manual VJ-1204 OPERATION MANUAL 4. Manual Notation This section explains general cautions that must be followed in order to use this printer safely. Warning Meaning Used for dangerous situations where death or serious injury may be caused. WARNING Used for dangerous situations that may cause slight or medium injury, or when all or parts of CAUTION products are damaged.
VJ1204 OPERATION MANUAL General Table Of Contents GENERAL TABLE OF CONTENTS Safety instructions Types and meanings of warnings ....... 1-2 Important safety instructions.
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General Table Of Contents VJ1204 OPERATION MANUAL 3.5.4 Palette print ..........3-26 Adjust print .
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VJ1204 OPERATION MANUAL General Table Of Contents 5.1.6 Media Width/MediaWidth menu ........5-16 5.1.7 Winding unit menu .
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General Table Of Contents VJ1204 OPERATION MANUAL Moving or transporting the printer ......6-27 6.3.1 Moving the printer .
VJ-1204 OPERATION MANUAL 1 Safety instructions Safety instructions This chapter explains the installation of this printer, warning terms that operators need to know, caution items and warning labels on the printer main unit. WARNING • When installing and operating this printer, be sure to follow the directions and warnings in this book.
1 Safety instructions VJ-1204 OPERATION MANUAL Types and meanings of warnings There are three steps of classification according to the degree of risk or accident for the warnings in the Operation Manual and warning labels on the printer itself. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.
Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. Wire the various cords as directed in the Operation Manual. Mistaken wiring could cause fire.
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1 Safety instructions VJ-1204 OPERATION MANUAL Take power for the printer directly from the power socket (AC 100 V - 120 V or AC 220 V - 240 V). Do not use multiple plugs on the same socket. This could generate heat and might cause fire. Be sure to use a dedicated power socket with earth wire for the power supply, and connect it to the earth wire.
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VJ-1204 OPERATION MANUAL 1 Safety instructions When unpacking and moving the printer to an installation point, be sure to have the following number of personnel. • VJ-1204: three or more When taking this printer out of the package box, make sure to remove the vinyl sheet and hold the handles on the side of the printer.
• Use cloth, water and neutral detergent for removing dirt from the warning label. Avoid either organic solvents or gasoline. • It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer. 1.3.2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure.
• It is necessary to replace the label if it is damaged, lost or illegible. If the operation procedure label has to be replaced, contact your local MUTOH dealer. 1.4.2 Location and type of operation procedure labels The pasting location of the operation procedure label is shown in the following figure.
VJ-1204 OPERATION MANUAL 2 Product overview Product overview This chapter explains the features of this printer along with the names and functions of each part. Features This section explains the main features of the printer. (1) High-speed output The new type print head achieves high-speed output. It offers printing widths up to 1219 mm at one-way printing and 1200 mm at two-way printing for VJ- 1204.
2 Product overview VJ-1204 OPERATION MANUAL Names of parts and functions This section explains the names and functions of each part. 2.2.1 Front section Name Function Media loading lever Used for fixing or releasing media. Operation panel Operation condition setting, printer display and various function settings are performed.
VJ-1204 OPERATION MANUAL 2 Product overview 2.2.2 Rear section Name Function AC inlet Used for connecting the power cable. Network interface connector Connects a network interface cable. USB connector Not used for this printer. Scroller receiver Set the scroller when roll media is used. Media feed slot Used for feeding media.
2 Product overview VJ-1204 OPERATION MANUAL 2.2.3 Operation panel Used for setting operation conditions, display of printer status and various functions. Names of each operation key and status display along with the functions are explained. • Refer to the following for details regarding the operation method of the operation panel. •...
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VJ-1204 OPERATION MANUAL 2 Product overview Name Normal Setup menu display [Enter] key — • The menu to set is selected and it shifts to the next hierarchy. • The setting is determined and saved. [Cleaning] key Press and hold this key for two —...
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Displays operation status of the printer or an error message. • When an error requiring restart (fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. 7.2.5 Error requiring restart If the error persists even when the malfunction is fixed, contact your local MUTOH dealer.
VJ-1204 OPERATION MANUAL 2 Product overview Printer status This chapter explains printer status. 2.3.1 Normal Printing is possible when media is loaded. The various functions for printing can be performed on the operation panel. 2.3.2 Setup menu display Various settings regarding printing can be made from the operation panel. The various functions for printing can be performed on the operation panel.
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2 Product overview VJ-1204 OPERATION MANUAL (2) Setup menu display → Normal When the plotter is at the Setup menu display, perform either of the following operations to shift the operation panel to the Normal display. • Press the [Cancel] key on the operation panel. •...
• Do not route the power cable near heating appliances. NOTE • Contact your local MUTOH dealer in case of power cable damage. Follow the procedure below to install the power cable. 1. Make sure that the printer is turned OFF.
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VJ-1204 OPERATION MANUAL 3 Before using 2. Connect the power cable to the AC inlet on the back of the printer. Name AC inlet Power cable 3. Insert the power cable plug firmly in the socket. WARNING • Do not take out or insert the power plug with a wet hand. This could lead to an electric shock.
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3 Before using VJ-1204 OPERATION MANUAL CAUTION • Pay attention to the following points when handling the power supply plug. Any mishandling of the power cable could cause a fire. • Make sure that no foreign substances such as dust etc. are stuck to the power plug.
VJ-1204 OPERATION MANUAL 3 Before using Turning the power ON/OFF This section explains how to turn the printer ON/OFF. 3.2.1 Turning the power ON Follow the procedure below to turn the power ON. 1. Press the [Power] key on the operation panel to turn ON the printer. •...
3 Before using VJ-1204 OPERATION MANUAL 3.2.2 Turning the power OFF Follow the procedure below to turn the printer OFF. 1. Verify the following regarding the operational condition of the product. • Printing or other operations are not in progress. •...
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VJ-1204 OPERATION MANUAL 3 Before using NOTE • If the head height is set to High, "Change Head Gap Low" is displayed on the operation panel and the procedure to turn the power OFF stops. To restart the procedure, return the head height to Low. 4.2.5.2 When returning the print head to the original position •...
3 Before using VJ-1204 OPERATION MANUAL Installing ink cartridges This section describes the replacement time and steps of ink cartridges. CAUTION • When handling ink cartridges, pay attention so that ink does not get into your eyes or stick to your skin. If ink gets into your eyes or sticks to your skin, immediately wash it off with water.
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VJ-1204 OPERATION MANUAL 3 Before using Follow the procedure below to install the ink cartridge. 1. Turn the unit ON. • The printer starts the initializing operation. • After the initial operation is compete, "Insert CleaningCart." is displayed on the operation panel. 2.
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3 Before using VJ-1204 OPERATION MANUAL 5. After cleaning the print head is complete, take out the ink cartridge from the bag and shake it gently two to three times. • Slots for ink cartridges are specified depending on the colors of the ink cartridge. Match the mark on each slot with the color of the ink cartridge.
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If there is no improvement in the print result even after refill a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3-11...
3 Before using VJ-1204 OPERATION MANUAL Setting media This section explains how to set media and settings for each media type. NOTE • Refer to the following for details about handling media. 4.2 Media • Refer to the following for types and details of recommended media. 4.2.1 Media type 8.3 Options/Supply list 3.4.1...
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VJ-1204 OPERATION MANUAL 3 Before using 2. Push the roll media until its core hits the right edge of the fixed flange. Name Fixed flange Roll media 3. Attach the movable flange firmly to the roll media core. Name Movable flange Roll media 3-13...
3 Before using VJ-1204 OPERATION MANUAL 4. Set the scroller to the scroller receiver so that the fixed flange is on the side of the ink cartridge slot. Name Scroller Fixed flange Ink cartridge slots Scroller receiver 3.4.2 Setting roll media This section explains how to set roll media.
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VJ-1204 OPERATION MANUAL 3 Before using • The printer starts the initializing operation. • "Media End" is displayed on the operation panel. 2. Push the media loading lever to the back. Name Media loading lever • "Lever Up" is displayed on the operation panel. 3.
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3 Before using VJ-1204 OPERATION MANUAL 4. Open the front cover, and pull out the roll media. Name Front cover Roll media 5. Holding the front edge of the roll media, roll it back using the scroller to remove a bend and slant. Name Roll media Scroller...
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VJ-1204 OPERATION MANUAL 3 Before using 6. Pull the media loading lever forward. Name Media loading lever NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 4.4.3 Cutting media 7.
3 Before using VJ-1204 OPERATION MANUAL • The Media type setup menu is displayed on the operation panel. • For changing the media type, set the media type as shown in "3.4.3 Setting media type". 3.4.3 Setting media type This section explains how to setup for the media type. Follow the procedure below to set the media type.
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VJ-1204 OPERATION MANUAL 3 Before using 3. Press the [Enter] key on the operation panel. • The media type is set. • "Media Initial" is displayed on the operation panel and media initial operation starts. NOTE • If the following operations are performed in the media type setup menu, the printer starts media initial operation without specifying a media type.
3 Before using VJ-1204 OPERATION MANUAL Test print Follow the procedure below to perform Test printing to confirm that the printer works correctly. 1. Turn ON the printer and load the roll media. 3.4.2 Setting roll media 2. Confirm that the printer functions normally. 3.
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VJ-1204 OPERATION MANUAL 3 Before using c. Press the [>] key on the operation panel. • "Test1: Nozzle Check" is displayed on the operation panel. • The display shifts to the Test print menu. 5.2 TestPrint Menu 4. Press the [+] key or [–] key on the operation panel to select an item for printing from the following items.
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3 Before using VJ-1204 OPERATION MANUAL 5. Press the [Enter] key on the operation panel. • Start performing Test Print for the selected item. • Refer to the following for details on each of the print list items. 3.5.1 Nozzle check to 3.5.4 Palette print 6.
VJ-1204 OPERATION MANUAL 3 Before using 3.5.1 Nozzle check It is used to check whether there are any clogged heads, or missing or blurred prints. NOTE • If the nozzle check result indicates that the checked points are blurred or missing, clean the head. 6.2.3 Head cleaning Perform the nozzle check once again at the end of the work.
3 Before using VJ-1204 OPERATION MANUAL 3.5.2 Mode print Used to confirm the following printing conditions. • Print Mode • Effect • Pre heater set temperature • Platen heater set temperature • Drier heater set temperature • Adjustment value • Refer to the following for printing procedure. 3.5 Test print 3-24...
VJ-1204 OPERATION MANUAL 3 Before using 3.5.3 Setup print Used to check the current setup of the printer. NOTE • Paste the setup print on this page. • User media and print mode lists are printed only when "ALL SetUp List" is selected. •...
3 Before using VJ-1204 OPERATION MANUAL 3.5.4 Palette print Used to compare pen colors used on the computer to the printing colors. NOTE • When "Banner 1" or "Banner 2" is set in the Print Mode menu, "PalettePrint" is not displayed on the test print menu.
VJ-1204 OPERATION MANUAL 3 Before using Adjust print It is used for optimizing the quality of image prints (Alignment). Alignment must be set every printing mode. After selected the printing mode that you want to use, follow the procedure below to perform alignment. NOTE •...
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3 Before using VJ-1204 OPERATION MANUAL c. Press the [Enter] key on the operation panel. • "Media: Type 1" is displayed on the operation panel. d. Press the [+] key or [–] key on the operation panel to select the media type to use. e.
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VJ-1204 OPERATION MANUAL 3 Before using f. Press the [Enter] key on the operation panel. • "Mode: Quality 2 – > " is displayed on the operation panel. • The display shifts to the Printing mode menu. 5.1.1.1.1 Print Mode menu 4.
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3 Before using VJ-1204 OPERATION MANUAL 5. Display the Adjust Print menu on the operation panel. a. Press the [Menu] key on the operation panel. • "Menu 1: Setup>" is displayed on the operation panel. • The operation panel shifts to the Setup menu display. b.
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VJ-1204 OPERATION MANUAL 3 Before using 6. Press the [Enter] key on the operation panel. • A confirmation pattern for quality adjustment is printed. • After the confirmation pattern is printed, the operation panel shifts to Normal. 7. Confirm that the confirmation pattern printing result is as follows. a.
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3 Before using VJ-1204 OPERATION MANUAL 8. Register a set value for Bi-D Quality (two-way printing/quality priority mode). a. Display the Adjust Print menu on the operation panel in the same way as in step 5. b. Press the [+] or [–] key on the operation panel to select "Adj.5: Bi-D Quality". c.
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VJ-1204 OPERATION MANUAL 3 Before using e. Press the [+] or [–] key to enter the number that you selected in step c. f. Press the [Enter] key on the operation panel. • The set value for Bi-D Quality is registered. •...
3 Before using VJ-1204 OPERATION MANUAL Connecting the printer to a PC This section explains how to connect the printer and a PC. 3.7.1 System requirements The following are the system requirements for this printer and software server RIP (optional). Operating system Windows 2000 Professional Pentium III processor 1 GHz or more...
VJ-1204 OPERATION MANUAL 3 Before using 3.7.3 Connecting a network interface cable This section explains how to connect a network interface cable. Follow the procedure below to connect this printer to your PC. 1. Turn OFF both the printer and PC. 2.
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3 Before using VJ-1204 OPERATION MANUAL 4. Connect the other connector of the network interface cable to your PC. • About connecting to your PC, refer to the operation manual included with the PC. • For network setting on the side of the printer, refer to "4.3.2 Panel setup menu overview". 3-36...
4 Handling the printer VJ-1204 OPERATION MANUAL Print flow chart The following flow chart illustrates the procedure for drawing with the printer. Refer to each section as required. 1. Create print data. Create print data with application software. ↓ 2. Turn the power ON and set the media. 3.4 Setting media 4.2 Media ↓...
NOTE • For details of the recommended media, contact your local MUTOH dealer. • If failures or malfunctions of the printer occur by the use of media that is not dedicated: • The printer will not be covered by the warranty and repair expenses will be paid by the customer.
4 Handling the printer VJ-1204 OPERATION MANUAL 4.2.2 Cautions on handling media Note the following points when handling the media. NOTE • Use recommended media under an appropriate environment. The appropriate temperature and humidity for printing are as follows. Temperature Humidity Guaranteed range of printing accuracy 22 C - 30 C...
VJ-1204 OPERATION MANUAL 4 Handling the printer 4.2.4 Printing area The printable area of this printer is as follows. a=3mm b=3mm c=3mm d=3mm Printable Area 4.2.5 Head height adjustment Printing with high printing rate or using strongly-curved media can cause print heads to rub. Changing the head height may allow you to avoid head rub.
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4 Handling the printer VJ-1204 OPERATION MANUAL 1. Open the front cover. Name Front cover 2. Change the head height by moving the head height adjustment lever (orange). High Name Head height adjustment lever • The High lamp on the operation panel lights up in green.
VJ-1204 OPERATION MANUAL 4 Handling the printer 3. Close the front cover. Name Front cover 4.2.5.2 When returning the print head to the original position NOTE • Do not open the front cover or change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
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4 Handling the printer VJ-1204 OPERATION MANUAL 2. Change the head height by moving the head height adjustment lever (orange). Normal Name Head height adjustment lever • The Low lamp on the operation panel lights up in green. 3. Close the front cover. Name Front cover...
VJ-1204 OPERATION MANUAL 4 Handling the printer 4.2.6 Media feed compensation This section explains the Media feed compensation. The feeding length depends on the media type. The following or similar results may be seen in prints. • Printed images overlap. •...
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4 Handling the printer VJ-1204 OPERATION MANUAL 2. Performs initial adjust print. a. Press the [Enter] key on the operation panel. • "Feed Length: 250 mm" is displayed on the operation panel. • The length of media that is fed (feeding length) for initial adjustment printing is normally set at 250 mm. •...
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VJ-1204 OPERATION MANUAL 4 Handling the printer d. Press the [Enter] key on the operation panel. • The initial adjustment value is saved. • "PF2: Initial Change" is displayed on the operation panel. 5. Perform Confirm Print. a. Press the [+] key or [–] key on the operation panel to select "PF3: Confirm Print". b.
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4 Handling the printer VJ-1204 OPERATION MANUAL 7. Perform Micro adjustment printing. a. Display the Media feed compensation menu on the operation panel in the same way as in step 1. b. Press the [+] key or [–] key on the operation panel to select "PF4:Micro Print". c.
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VJ-1204 OPERATION MANUAL 4 Handling the printer 9. Set up Micro Adjustment Change. a. Press the [+] key or [–] key to select "PF5:Micro Change". b. Press the [Enter] key on the operation panel. • "Micro: 0pulse" is displayed on the operation panel. c.
4 Handling the printer VJ-1204 OPERATION MANUAL Menu setups on the operation panel 4.3.1 Menu setup procedure Follow the procedure below to configure each setup menu. 1. Confirm that the operation panel is Normal. 2. Press the [Menu] key on the operation panel. •...
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VJ-1204 OPERATION MANUAL 4 Handling the printer 4. The setting in the blinking part on the LCD monitor of the operation panel can be changed. Press the [+] key or [–] key to change the setting. 5. To save the changed setting, press the [Enter] key on the operation panel. •...
4 Handling the printer VJ-1204 OPERATION MANUAL • The previous setup menu is displayed. • When the main menu is displayed, the screen turns to Normal. 4.3.2 Panel setup menu overview This sub-section explains the Panel setup menu of the printer. There are the following items in the Panel setup menu.
VJ-1204 OPERATION MANUAL 4 Handling the printer Operating from the operation panel This section explains various functions that can be operated from the operation panel. • For names and functions of each key, refer to "2.2.3 Operation panel". 4.4.1 Feeding media You can feed roll media at a position that you want.
4 Handling the printer VJ-1204 OPERATION MANUAL 4.4.2 Stopping printing operation If you want to stop printing for some reasons, operate as follows. 1. Stop sending printing data from the computer to the printer. 2. Press the [Cancel] key on the operation panel. •...
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VJ-1204 OPERATION MANUAL 4 Handling the printer Follow the procedure below to cut roll media. 1. Verify the following regarding the operational condition of the product. • Printing or other operations are not in progress. • The operation panel display is Normal. 2.
4 Handling the printer VJ-1204 OPERATION MANUAL 4.4.4 Changing and confirming settings while printing While the printer is operating, you can change or confirm settings for the Panel setup menu. 4.4.4.1 Procedure for changing and confirming settings while printing Follow the procedure below to change or confirm settings for the Panel setup menu. 1.
VJ-1204 OPERATION MANUAL 4 Handling the printer 4.4.4.2 Settings that can be changed or confirmed while printing NOTE • The Print start menu is displayed only when the printer is warming up. • When you change a setting during operation, be sure to select "Backup" to save the setting that you changed.
4 Handling the printer VJ-1204 OPERATION MANUAL 4.4.5 Pausing printing It is possible to pause to print during printing. Follow the procedure below to pause or restart printing. NOTE • If the printing is paused, the print quality will not be guaranteed. 1.
VJ-1204 OPERATION MANUAL 5 Panel setup menu Panel setup menu The section explains the Setup menu of the printer. Setup item Description Setup menu Various settings of the printer are configured. 5.1 Setup menu Test Print menu Performs nozzle check of the print head and setup list. 5.2 TestPrint Menu Adjust Print menu Sets up when adjusting the printer for the optimum quality of image print.
5 Panel setup menu VJ-1204 OPERATION MANUAL Setup menu Various settings of the printer are configured. Setup item Description MediaType Sets up the media type to print. • [Enter] key: shifts to the sub menu. 5.1.1 MediaType menu Effect Sets up the Effect menu. •...
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VJ-1204 OPERATION MANUAL 5 Panel setup menu Setup item Description Auto Cleaning Sets up the time for auto cleaning during printing. • [Enter] key: shifts to the sub menu. 5.1.14 Auto Cleaning menu Ink Status Displays information (ink status) of ink cartridge installed in the ink cartridge slot.
• End detection of roll media cannot be performed, etc. The problems caused by the use of user media will not be covered by the warranty and repair expenses will be paid by the customer. For details, contact your local MUTOH dealer.
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VJ-1204 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Type 1 to 30 Print Mode Sets up the print mode according to the usage of print data or print speed. • [Enter] key: shifts to the sub menu. 5.1.1.1.1 Print Mode menu PF Adjust Various settings on the Media feed compensation are...
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.1.1.1.1 Print Mode menu Settings for print quality (print mode) are set according to the usage of print data or print speed. Setup item Setting Description Mode Quality 1 Sets up print mode. •...
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.1.1.1.2 Dist.Adj menu Various settings on the Media feed compensation are configured. Setup item Setting Description Initial Print Performs initial adjust print. • [Enter] key: shifts to the sub menu. (1) Initial Print menu Initial Change Set up Initial Adjust Change.
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5 Panel setup menu VJ-1204 OPERATION MANUAL (2) Initial Change menu Set up Initial Adjust Change. Setup item Setting Description Init. 50.0mm to <250.0mm> to Set up Initial Adjust Change. 550.0mm — • [Enter] key: saves the setting and shifts to the previous menu.
VJ-1204 OPERATION MANUAL 5 Panel setup menu (5) Micro Change menu Set up Micro Adjustment Change. Setup item Setting Description Micro Change –20 pulse to <0 pulse> to Set up Micro Adjustment Change. 20 pulse — • [Enter] key: saves the setting and shifts to the previous menu.
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.1.1.1.4 Platen Heater menu Sets up the Platen Heater temperature. Set up this menu to warm up ink and improve print quality. NOTE • Preset temperature of Platen Heater varies depending on the media. For preset temperature of Platen Heater, refer to the "Recommended media list".
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.1.1.1.5 After Heater menu Sets up the After Heater temperature. Set this menu to dry printed media. NOTE • Preset temperature of After Heater varies depending on the media. For preset temperature of After Heater, refer to the "Recommended media list". Setup item Setting Description...
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.1.1.1.7 Vacuum Fan menu Sets up vacuum fan operation. Setup item Setting Description Vacuum Fan Set when there is a possibility of a paper jam caused by failure in media loading when using soft media. <High>...
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.1.2 Effect menu Sets up the Effect menu. Set up this menu when you want to improve print quality by adjusting the set print mode. NOTE • The print quality may not be improved depending on the printing condition. Setup item Setting Description...
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.1.3 Spitting menu Set up the Flushing operation while printing. Setup item Setting Description Spitting Origin Perform the flushing operation to return to the original flushing box every time the print head goes and returns. •...
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.1.4 Side Margin menu Set up the right and left margins (side margins) while printing. NOTE • When setting "On Media" in the Spitting menu, the value of the Side Margin menu is disabled and the margin to perform the flushing operation is set automatically.
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.1.6 Media Width/MediaWidth menu Set up the distance between the right end from 5 mm and the left end if media detection is not performed when initializing the media. (1) Media Width menu Displays the detected media width if media detection is performed during media initialization.
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.1.7 Winding unit menu Set the operation of the optional winding unit. • For details about the optional winding unit, contact your local MUTOH dealer. Setup item Setting Description Take-up <Off> No use of winding unit.
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.1.8 Origin menu Sets the beginning of printing (origin) of the print data. Set the menu when reprinting on the margin with changing the printing data position to the printed media. Setup item Setting Description Origin...
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.1.9 Prev. Stick menu Sets up to prevent media from sticking when printing starts. NOTE • When the Winding unit menu is set to "Type1", the setting for the Prev. Stick menu is disabled. 5.1.7 Winding unit menu Setup item Setting...
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.1.11 Multi Strike menu Sets up the overwrite count per line. Setup item Setting Description Strike Cnt <once> to 9 times Set the overwrite count. — • [Enter] key: saves the setting and shifts to the previous menu.
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.1.13.1 Idle auto cleaning menu Makes settings for the auto cleaning operation on standby. Setup item Setting Description WaitingTime 0min to <360min> to Select the time to perform the auto cleaning on standby. 1440min •...
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.1.14 Auto Cleaning menu Makes various settings for the auto cleaning operation. • The cleaning mode reflects the settings in the operation panel. 6.2.3 Head cleaning Setup item Setting Description Auto Cleaning WaitingTime Makes settings for the auto cleaning operation on standby.
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.1.14.2 Auto cleaning during printing menu Makes settings for the auto cleaning during printing. Setup item Setting Description PrintingTime <0min> to 5min to 180min Select the time to perform the auto cleaning during printing. •...
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.1.16 Roll Length menu Sets up the roll media length. Setup item Setting Description Roll kind <Off> Roll Length is not used. • [Enter] key: saves the setting and shifts to the previous menu. 5.1 Setup menu Roll1 Sets up the roll media length.
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.1.17 Longstore menu Performs cleaning the print head with the cleaning fluid. NOTE • Make sure to use a dedicated cleaning fluid (model No.: VJ-MSINK3-CL220). Setup item Setting Description Longstore Start Performs cleaning the print head with the cleaning fluid.
(20 %). PF Motor • The part should be changed when all of the asterisks have disappeared, and "Change" is displayed. Contact your local MUTOH dealer to ask for replacing parts. — • [Cancel] key: shifts to the previous menu.
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.1.21 IP Address menu Sets the IP address of the printer. NOTE • Be sure to set the IP address after consulting the network administrator. Setup item Setting Description IP Address 000.000.000.000 to Change the IP address to operate the following keys.
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.1.23 Gateway menu Sets the gateway. NOTE • Be sure to set the gateway after consulting the network administrator. Setup item Setting Description Gateway 000.000.000.000 to Change the gateway to operate the following keys. <192.168.001.254>...
VJ-1204 OPERATION MANUAL 5 Panel setup menu TestPrint Menu Performs nozzle check of the print head and setup list. • Refer to the following for the operation procedure of test print. 3.5 Test print Setup item Description Nozzle check Perform the nozzle check printing. It is used to check whether there are any clogged heads, or missing or blurred prints.
5 Panel setup menu VJ-1204 OPERATION MANUAL Adjust Print menu Sets up when adjusting the printer for the optimum quality of image print (Alignment). Alignment must be set every printing mode. 3.6Adjust print After selected the using printing mode, perform alignment. 5.1.1.1.1 Print Mode menu Setup item Description...
VJ-1204 OPERATION MANUAL 5 Panel setup menu Cleaning menu Perform Head cleaning. • Head cleaning can be operated when the printer is Normal. Refer to the following for operation procedures. 6.2.3 Head cleaning Setup item Description Short Discharges smaller amount of ink compare to "Normal". Normal Select this mode normally.
5 Panel setup menu VJ-1204 OPERATION MANUAL Menu Option menu Sets up the contents of the Setup menu. You can make setup items that you do not normally use invisible. Switch the setting "On (displayed)" to "Off (undisplayed)" using the [<] or[>] key on the operation panel. When the setting is On, "*"...
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VJ-1204 OPERATION MANUAL 5 Panel setup menu Setup item Setting Description Slant Check Sets up whether to display the Slant Check menu. <On> Auto Cleaning Sets up whether to display the Auto Cleaning menu. <On> Ink Status Sets up whether to display the Ink Status menu. <On>...
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5 Panel setup menu VJ-1204 OPERATION MANUAL Setup item Setting Description ALL Off No items in the Setup menu are displayed. • Pressing the [Enter] key deletes "*" for all items in the Menu Option menu. • Even if you select "ALL Off", you can display the items temporarily by selecting "Temporary"...
VJ-1204 OPERATION MANUAL 5 Panel setup menu Version menu Displays the versions of the firmware. Setup item Setting Description Ver.M/C *.**(Main)/ Displays the versions of the firmware on the main (M) *.**(Controller) and controller (C) sides. — • [Cancel] key: shifts to the previous menu. 5 Panel setup menu 5-35...
5 Panel setup menu VJ-1204 OPERATION MANUAL Sleep Mode menu Sleep mode settings are configured. When you activate sleep mode, the printer operates as follows. • The exhaust fan stops. • The paper-lifting fan stops. • All heaters stop. • All lamps turn off except for the power lamp.
VJ-1204 OPERATION MANUAL 5 Panel setup menu 5.7.1 Timer Setting menu Set the head cleaning interval of this printer for Sleep Mode. When more than the set time has passed, the print head is cleaned automatically. NOTE • During Sleep Mode, even if the set amount of time has passed, print-head cleaning is not performed under the following circumstances.
5 Panel setup menu VJ-1204 OPERATION MANUAL 5.7.2 Sleep Mode Start menu Activate Sleep Mode During Sleep Mode, "Press Enter to restart" will be displayed in the operation panel. During Sleep Mode, pressing [Enter] key will return the printer to normal operation. NOTE •...
6 Maintenance VJ-1204 OPERATION MANUAL Replacing consumable components This section describes when and how to replace the ink cartridges, roll media, waste fluid box and flushing-box sponges. 6.1.1 Replacing ink cartridges This sub-section describes when to replace the ink cartridges. (1) Replacement time a.
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VJ-1204 OPERATION MANUAL 6 Maintenance (2) Type Our genuine ink cartridges that are compatible with the printer are as follows. Description Model No. Ink cartridge K (Black: 220 ml) VJ-MSINK3-BK220 Ink cartridge C (Cyan: 220ml) VJ-MSINK3-CY220 Ink cartridge M (Magenta: 220 ml) VJ-MSINK3-MA220 Ink cartridge Y (Yellow: 220 ml) VJ-MSINK3-YE220...
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6 Maintenance VJ-1204 OPERATION MANUAL NOTE • Do not give ink cartridges strong shakes. Doing so may cause ink leakage. • Do not disassemble ink cartridges. A disassembled ink cartridge cannot be used. • When an ink cartridge is moved from a cold place to warm place, keep the ink cartridge for three hours or more in the new printing environment before printing.
VJ-1204 OPERATION MANUAL 6 Maintenance 3. Take out the new ink cartridge from the bag. NOTE • Open the bag just before attaching the ink cartridge to the cartridge slot. Leaving the ink cartridge with the bag open for a long time may result in abnormal printing. •...
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6 Maintenance VJ-1204 OPERATION MANUAL (3) Replacing steps Follow the procedure below to replace roll media. 1. If the printer is turned ON, confirm that operation such as printing is not in progress. CAUTION • Be careful not to trap your fingers when opening and closing the media cover. 2.
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VJ-1204 OPERATION MANUAL 6 Maintenance 4. Remove the scroller from the printer, and place it on a horizontal place. Name Scroller 5. Hold the movable flange, and tap the scroller as illustrated below to remove the movable flange. NOTE • When removing roll media, do not give a shock to the left end of the scroller (movable flange side) by dropping it to the floor.
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6 Maintenance VJ-1204 OPERATION MANUAL 6. Remove roll media from the scroller. Name Roll media Scroller 7. To load another roll media, refer to the following. • For loading roll media, refer to "3.4 Setting media". • For storing roll media not in use, refer to "4.2.3 Precaution on storing media". 8.
VJ-1204 OPERATION MANUAL 6 Maintenance 6.1.3 Replacing waste fluid box This sub-section describes the replacement time and steps of waste fluid box. (1) Replacement time Replace waste fluid box when the following situation occurs. a. If "NearFullWasteInkTank" is displayed on the operation panel •...
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6 Maintenance VJ-1204 OPERATION MANUAL 1. Confirm that the printer is turned ON. 2. Pull out the waste fluid box. Name Waste fluid box • "No Waste-Ink Tank" is displayed on the operation panel. NOTE • A used waste fluid box should be put in a vinyl bag and disposed of in compliance with the local ordinance and instructions of the local authority.
VJ-1204 OPERATION MANUAL 6 Maintenance 5. Select "Exchange Tank? Yes", and press the [Enter] key on the operation panel. NOTE • If the waste fluid box is not replaced, press the [Enter] key on the operation panel with "Exchange Tank? No" displayed. •...
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6 Maintenance VJ-1204 OPERATION MANUAL (3) Replacing steps Follow the steps below to replace the flushing-box sponges. 1. If the printer is turned ON, make sure the following. • Printing or other operations are not in progress. • The operation panel display is Normal. 2.
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VJ-1204 OPERATION MANUAL 6 Maintenance c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. • "CR Mainte.: Start" is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.18 CR Maintenance menu 3.
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6 Maintenance VJ-1204 OPERATION MANUAL 4. Open the front cover. Name Front cover 5. Lift the flushing-box sponge hook and release the hook. Then, remove the flushing-box sponge holder. Name Flushing-box sponge holder Flushing-box sponge hook NOTE • If there is a sponge from each flushing box, remove it using forceps. 6-14...
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VJ-1204 OPERATION MANUAL 6 Maintenance 6. Install the new flushing-box sponge to each flushing-box. Name Flushing-box sponge holder Flushing box 7. Close the front cover. Name Front cover 6-15...
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6 Maintenance VJ-1204 OPERATION MANUAL 8. Press the [Enter] key on the operation panel. • The print head returns to its original position. • "CR Mainte.: Start" is displayed on the operation panel. 9. Press the [Cancel] key on the operation panel several times. •...
It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. CAUTION • When cleaning the printer, be sure to turn OFF the power and disconnect the power plug.
6 Maintenance VJ-1204 OPERATION MANUAL 6.2.2 Cleaning the inside of the printer This sub-section describes how to clean the inside of the printer. Follow the procedure below. 1. Open the front cover. Name Front cover 2. Remove paper powder and dust attached to the pressurizing rollers using a soft brush. NOTE •...
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VJ-1204 OPERATION MANUAL 6 Maintenance 3. Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide. Name Platen Media guide 4. Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted (silver color) area in the center of the grid roller.
6 Maintenance VJ-1204 OPERATION MANUAL 6.2.3 Head cleaning If printed data is blurred or lacks part of it, clean the print head surface and nozzle (Head cleaning). Follow the procedure below to perform Head cleaning. NOTE • When not using the printer for a long period (one week or more), perform Head cleaning once a week.
VJ-1204 OPERATION MANUAL 6 Maintenance NOTE • If you fail to remove blurs or incompleteness of printing in one Head cleaning, perform Long cleaning. • If blurs or lacking parts in printed media do not disappear with several times of Head cleaning, refer to "7 Troubleshooting", and take appropriate measures.
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6 Maintenance VJ-1204 OPERATION MANUAL b. Press the [>] key on the operation panel. • "Set1: MediaType" is displayed on the operation panel. c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. •...
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VJ-1204 OPERATION MANUAL 6 Maintenance 3. Press the [Enter] key on the operation panel. • Maintenance starts. • The print head moves to center. • "CR Mainte.: End" is displayed on the operation panel. 4. Open the front cover. Name Front cover CAUTION •...
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6 Maintenance VJ-1204 OPERATION MANUAL 5. Use the poly-knit wiper to remove the ink and dust on the cleaning wiper. a. Cleaning wiper front side: Remove the ink and dust to right and left. Name Cleaning wiper Poly-knit wiper Head cap unit b.
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VJ-1204 OPERATION MANUAL 6 Maintenance 6. Close the front cover. Name Front cover 7. Press the [Enter] key on the operation panel. • The print head returns to its original position. • "CR Mainte.: Start" is displayed on the operation panel. 6-25...
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6 Maintenance VJ-1204 OPERATION MANUAL 8. Press the [Cancel] key on the operation panel. • The printer enters Normal. • Cleaning of the cleaning wiper is complete. 6-26...
VJ-1204 OPERATION MANUAL 6 Maintenance Moving or transporting the printer This section describes how to move or transport the printer. 6.3.1 Moving the printer This sub-section describes how to move the printer. CAUTION • Move the printer maintaining a horizontal position. •...
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6 Maintenance VJ-1204 OPERATION MANUAL 7. Release the lock of the caster and transfer it. NOTE • The casters supplied with the dedicated stand are manufactured for little movement in flat indoor areas, not for transporting equipment. When moving the printer outdoors in places with big step differences, move the stand and printer separately.
When transporting the printer, make sure to pack it in the same condition as purchased, using protective and packing materials to protect the printer from vibration and shocks. NOTE • When transporting the printer, consult the MUTOH product dealer at your point of purchase. (1) Pre- transport procedure 1. Turn the unit ON.
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6 Maintenance VJ-1204 OPERATION MANUAL 8. Attach the head unit fastening material, and attach it with thumbscrews. Name Head unit fastening material Thumbscrew 9. Remove the printer from the stand. Installation manual 10. Repack the printer. (2) Post-transport procedure 1. Perform unpacking, assembling, and setting the printer. Installation manual 2.
Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. If an error not included in any items of this section occurs, contact your local MUTOH dealer. NOTE • If you want to receive product warranty, prepare the warranty certificate. If the warranty certificate is not presented, the repair will not be covered by the warranty even if within the warranty period.
7 Troubleshooting VJ-1204 OPERATION MANUAL Malfunctions and failures This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. 7.1.1 Problems in installation and introduction (1) Cannot perform ink replenishment Possible cause Remedy Reference Is the front cover open or media Close the front cover, or lower the media 3.4 Setting loading lever raised?
VJ-1204 OPERATION MANUAL 7 Troubleshooting (2) Does not work after loading the media Possible cause Remedy Reference Is the front cover open or media Close the front cover. 3.4 Setting loading lever raised? Lower the media loading lever. media Is the media loaded at an angle? Load the media straight.
7 Troubleshooting VJ-1204 OPERATION MANUAL 7.1.3 Media-related troubleshooting (1) The media slips or is torn during initialization NOTE • If the media is jammed or torn, remove it according to "7.3 The media is jammed". Possible cause Remedy Reference Are you using the recommended Use the recommended media.
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VJ-1204 OPERATION MANUAL 7 Troubleshooting (2) The media is crumpled during initialization NOTE • If the media is jammed or torn, remove it according to "7.3 The media is jammed". Possible cause Remedy Reference Are you using the recommended Use the recommended media. 4.2.1 Media type media? Is the loading position of the media...
7 Troubleshooting VJ-1204 OPERATION MANUAL (4) Media jams frequently occur NOTE • If media other than the recommended one is used, correct media feeding cannot be assured. Possible cause Remedy Reference Are you using the recommended Use the recommended media. 4.2.1 Media type media? Is the media used in an environment...
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VJ-1204 OPERATION MANUAL 7 Troubleshooting (2) The printing position is incorrect (some parts of the media cannot be printed Possible cause Remedy Reference Is the loading position of the media Set the media correctly. 3.4.2 Setting roll correct? media Did you set up the origin and print Cancel or reset the settings of the origin and 5 Panel setup position?
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7 Troubleshooting VJ-1204 OPERATION MANUAL (5) Printing lines are not straight Possible cause Remedy Reference Is the ink cartridge within the validity Use a new ink cartridge. 6.1.1 Replacing period? ink cartridges Are you using the recommended Use the recommended media. 4.2.1 Media type media? Did you perform Alignment?
VJ-1204 OPERATION MANUAL 7 Troubleshooting Error messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. 7.2.1 Status messages This section describes messages displayed during printer normal operation. When the product is operating correctly, each operation status is displayed on the operation panel as below.
Set the media. media • The value of the Authorization Code may be displayed for the display of the option function. For details, contact your local MUTOH dealer. 7.2.2 Error message display and remedies This section describes error messages and remedies.
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(Stops operation) fluid box Life Times The operational life of the Contact your local — [Head] print head has almost MUTOH dealer. expired. (Continues operation) Life Times The operational life of the Contact your local — [Pump] pump motor has almost MUTOH dealer.
7 Troubleshooting VJ-1204 OPERATION MANUAL 7.2.3 Data error displayand solutions This section describes data error messages and remedies. A data error appears if there is a failure in data communication between your PC and the printer. If a data error occurs, the following error message appears on the operation panel of the printer and operation stops.
For an error requiring restart, operation will return to normal after removing the cause of the error and restarting the printer. If the same error continues to be displayed, contact the your local MUTOH dealer. Be sure to tell us the code no. of the error message when you contact us.
7 Troubleshooting VJ-1204 OPERATION MANUAL The media is jammed When the set media is jammed, follow the procedure below to remove it. 1. Turn OFF the power of the printer. 3.2.2 Turning the power OFF 2. Open the front cover. Name Front cover 3.
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VJ-1204 OPERATION MANUAL 7 Troubleshooting 4. Push the media loading lever to the back. Name Media loading lever 5. Pull the media to your side, and cut the torn part with cutting tools such as a razor blade. Name Razor blade Roll media 7-15...
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7 Troubleshooting VJ-1204 OPERATION MANUAL 6. Lift both ends of the scroller, and manually rewind the roll media. Name Roll media Scroller 7. If paper dust or pieces of paper remain inside the printer, remove them. 7-16...
8 Appendix VJ-1204 OPERATION MANUAL Product specifications 8.1.1 Printer specifications Item Specification Model name VJ-1204 Printing method On-demand piezo drive system Drive system Driving firmware servo/DC motor Media feed system Multipoint pressurizing grid roller system Media fixing system Pressurization roller down system by manual lever Media feed/ejection Rear feed/Front ejection Outer diameter of the roll media...
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VJ-1204 OPERATION MANUAL 8 Appendix Item Specification Environmental Operating Temperature: 20 °C to 32 °C condition environment Humidity: 40 % to 60 %, No condensation Printing Temperature: 22 °C to 30 °C accuracy Humidity: 40 % to 60 %, No condensation coverage Rate of change Temperature: within 2 °C per one hour...
8 Appendix VJ-1204 OPERATION MANUAL Interface specification This section describes each type of interface specifications supported by this product. 8.2.1 Network interface specification Item Specification Network type Ethernet IEEE802.3 Network I/F 10BASE-T/100BASE-TX Automatic transfer type (RJ-45 Connector twist pair cable) MDI/MDI-X Automatic transfer Corresponding TCP/IP...
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VJ-1204 OPERATION MANUAL Setup menu diagram Setup menu diagram For details of the Setup menu configuration diagram, refer to the followings. • For details of each setup item, refer to followings: • Setup menu diagram (Ready to Print): "5 Panel setup menu" in the Operation Manual •...
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Setup menu diagram VJ-1204 OPERATION MANUAL Setup menu diagram (Ready to Print) (1/3) Wave 2 Fuzz1 Fuzz2 Wow1 Wow2 <Fine&Wave 1> Fine&Wave 2 Fine&Fuzz1 Fine&Fuzz2 A-S.Fine&Wave B-S.Fine&Wave Spitting Origin <On Media> Side Margin <3mm>~25mm Media Initial Top&Width <Width> Media Width 150mm~<1000mm>~1225mm (When Media Initial menu is "Off") MediaWidth...
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VJ-1204 OPERATION MANUAL Setup menu diagram Setup menu diagram (Ready to Print) (2/3) To Setup menu diagram (Ready to Print)(2/3) <Type 1>~Type 30 Print Mode Quality 1 Quality 2 Quality 3 Quality 4 Graphics 1 <Graphics 2> Banner 1 Banner 2 Banner 3 Banner 4 PF Adjust...
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Setup menu diagram VJ-1204 OPERATION MANUAL Setup menu diagram (Ready to Print) (3/3) Setup List ALL Setup List Palette Adjust Print Confirm Uni-D Quality Uni-D Normal Bi-D Quality Bi-D Normal Cleaning Short Normal Lomg LittleCharge Selection MediaType <On> Effect <On> Spitting <On>...
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VJ-1204 OPERATION MANUAL Setup menu diagram Setup menu diagram (Receiving / Converting / Printing) After Heater Pre Heater Off/30 Platen Heater Off/30 After Heater Off/30 PF Micro Adj. -20pulse~0~20pulse Backup...
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Setup menu diagram VJ-1204 OPERATION MANUAL...
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VJ-1204 OPERATION MANUAL INDEX INDEX < Symbol > < D > [<] key ..............2-5 Data error display ..........7-12 [>] key ..............2-5 Data lamp ............2-6 [+] key ..............2-5 Dedicated media ..........4-3 [–] key ..............2-5 Dist.Adj menu ............. 5-7 <...
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INDEX VJ-1204 OPERATION MANUAL Initialization menu ..........5-26 Nozzle Check ............ 3-23 Ink cartridge slot ..........2-3 [Nozzle Check] key ..........2-5 Ink replenishment ..........3-10 Ink Status menu ..........5-23 < O > Installing ink cartridges ........3-8 Interface specification ........8-4 Operation keys ............2-4 IP Address menu ..........
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VJ-1204 OPERATION MANUAL INDEX Replacing ink cartridges ........6-2 < U > Replacing roll media ...........6-5 USB connector ............2-3 Replacing the flushing-box sponges ....6-11 User media menu ..........5-4 Replacing waste fluid box ........6-9 Roll Length menu ..........5-24 Roll media length menu ........5-24 <...
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INDEX VJ-1204 OPERATION MANUAL Index-4...
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