MUTOH ValueJet VJ-1204 Quick Reference

MUTOH ValueJet VJ-1204 Quick Reference

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QUICK
REFERENCE
Full-Color Inkjet Printer
VJ-1204
Read This Manual Before Using The
Printer.
Rev.
VJ1204E-C-01

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Summary of Contents for MUTOH ValueJet VJ-1204

  • Page 1 QUICK REFERENCE Full-Color Inkjet Printer VJ-1204 Read This Manual Before Using The Printer. Rev. VJ1204E-C-01...
  • Page 3: Important Notice

    CAUTION • No part of this product or publication may be reproduced, copied, or transmitted in any form or by any means, except for personal use, without the permission of MUTOH INDUSTRIES LTD. • The product and the contents of this publication may be changed without prior notification.
  • Page 4: Warranty Limitations

    Warranty Limitations 1. MUTOH INDUSTRIES LTD. warrants part repair or replacement as a sole measure only if a failure is found in the system or in the materials and workmanship of the product the seller produced. However, if the cause of failure is uncertain, decide the action after due mutual consultation.
  • Page 5: About This Manual

    Provides information regarding preparation before using the product, directions for daily use, and useful functions. Purpose and Target Readers This manual explains preparations before use and operation procedures for MUTOH Full Color Ink Jet Printer VJ-1204. This manual is prepared for the owners and operators of this printer.
  • Page 6 VJ-1204 QUICK REFERENCE Manual Notation The following symbols are used in this manual for easier understanding of the information. Warnings Meaning It is used in cases where, if it is not avoided, it would lead to dangerous WARNING situations where death or serious injury may be caused. It is used in cases where, if it is not avoided, it would lead to dangerous situation where the situation may cause slight or middle class illness, or when CAUTION...
  • Page 7: Table Of Contents

    Table Of Contents 1 Safety instructions Types and meanings of warnings ....... . . 1-2 Important safety instructions .
  • Page 8 VJ-1204 QUICK REFERENCE Operating from the operation panel ....... 3-22 3.7.1 Feeding media .
  • Page 9: Safety Instructions

    1 Safety instructions This chapter explains the installation of this printer, warning terms that operators need to know, caution items and warning labels on the printer main unit. WARNING • When installing and operating this printer, be sure to follow the directions and warnings in this book.
  • Page 10: Types And Meanings Of Warnings

    VJ-1204 QUICK REFERENCE Types and meanings of warnings There are three steps of classification according to the degree of risk or accident for the warnings in the Operation Manual and warning labels on the printer itself. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.
  • Page 11: Important Safety Instructions

    Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. Wire the various cords as directed in the Operation Manual. Mistaken wiring could cause fire.
  • Page 12 VJ-1204 QUICK REFERENCE CAUTION Pay attention to the following points when handling power cable. • Do not do anything forcefully on the power cable. • Do not put heavy objects on the power cable. • Do not bend, twist or pull the power cable by force. •...
  • Page 13 VJ-1204 QUICK REFERENCE When printing is finished, the media guide is at high temperature. Wait until the media guide cools off. Pay attention to the following points when you cut roll media. Mishandling the razor blade may cause a cut on your finger or hand. •...
  • Page 14: Warning Labels

    Avoid either organic solvents or gasoline. • It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer. 1.3.2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure.
  • Page 15 VJ-1204 QUICK REFERENCE Types of warning labels 1 Safety instructions...
  • Page 16: Operation Procedure Labels

    Use cloth, water and neutral detergent for removing dirt from the operation procedure label. Avoid either organic solvents or gasoline. • It is necessary to replace the label if it is damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer. 1 Safety instructions...
  • Page 17: Location And Type Of Operation Procedure Labels

    VJ-1204 QUICK REFERENCE 1.4.2 Location and type of operation procedure labels The pasting location of the operation procedure label is shown in the following figure. Types of operation procedure labels Reference 3.5.2 Setting roll media 4.1.1 Replacing ink cartridges 1 Safety instructions...
  • Page 18 VJ-1204 QUICK REFERENCE 1-10 1 Safety instructions...
  • Page 19 2 Product overview This chapter explains the features of the printer along with the names and functions of each part. Names of parts and functions ......2-2 2.1.1 Front section .
  • Page 20: Product Overview

    VJ-1204 QUICK REFERENCE Names of parts and functions This section explains the names and functions of each part. 2.1.1 Front section Name Function Media loading lever Used for fixing or releasing media. Operation panel Operation condition setting, printer display and various function settings are performed.
  • Page 21: Rear Section

    VJ-1204 QUICK REFERENCE 2.1.2 Rear section Name Function AC inlet Used for connecting the power cable. Network interface connector Connects a network interface cable. USB connector Not used for this printer. Scroller receiver Set the scroller when roll media is used. Media feed slot Used for feeding media.
  • Page 22: Operation Panel

    VJ-1204 QUICK REFERENCE 2.1.3 Operation panel Used for setting operation conditions, display of printer status and various functions. Names of each operation key and status display along with the functions are explained. • Refer to the following for details regarding the operation method of the operation panel.
  • Page 23 VJ-1204 QUICK REFERENCE Name Normal Setup menu display [Enter] key • The menu to set is selected and it shifts to the next hierarchy. — • The setting is determined and saved. [Cleaning] key Press and hold this key for two seconds —...
  • Page 24 When an error requiring restart (fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. "7.2.5 Error requiring restart" in the Operation Manual If the error persists even when the malfunction is fixed, contact your local MUTOH dealer. 2 Product overview...
  • Page 25: Printer Status

    VJ-1204 QUICK REFERENCE Printer status This chapter explains printer status. 2.2.1 Normal Printing is possible when media is loaded. The various functions for printing can be performed on the operation panel. 2.2.2 Setup menu display Various settings regarding printing can be made from the operation panel. The various functions for printing can be performed on the operation panel.
  • Page 26 VJ-1204 QUICK REFERENCE 2 Product overview...
  • Page 27: Basic Usage

    3 Basic usage This chapter explains how to handle this printer. Print flow chart ......... 3-2 Power cable connection.
  • Page 28: Print Flow Chart

    VJ-1204 QUICK REFERENCE Print flow chart The following flow chart illustrates the procedure for drawing with the printer. Refer to each section as required. 1. Connect the power cable. 3.2 Power cable connection ↓ 2. Set an ink cartridge. 3.4 Installing ink cartridges ↓...
  • Page 29: Power Cable Connection

    Do not route the power cable near heating appliances. NOTE NOTE • Contact your local MUTOH dealer in case of power cable damage. Follow the procedure below to install the power cable. 1. Make sure that the printer is turned OFF. NOTE NOTE •...
  • Page 30 VJ-1204 QUICK REFERENCE 2. Connect the power cable to the AC inlet on the back of the printer. Name AC inlet Power cable 3. Insert the power cable plug firmly in the socket. WARNING • Do not take out or insert the power plug with a wet hand. This could lead to an electric shock.
  • Page 31 VJ-1204 QUICK REFERENCE CAUTION • Pay attention to the following points when handling the power supply plug. Any mishandling of the power cable could cause a fire. • Make sure that no foreign substances such as dust etc. are stuck to the power plug.
  • Page 32: Turning The Power On/Off

    VJ-1204 QUICK REFERENCE Turning the power ON/OFF This section explains how to turn the printer ON/OFF. 3.3.1 Turning the power ON Follow the procedure below to turn the power ON. 1. Press the [Power] key on the operation panel to turn ON the printer. •...
  • Page 33: Turning The Power Off

    VJ-1204 QUICK REFERENCE 3.3.2 Turning the power OFF Follow the procedure below to turn the printer OFF. 1. Verify the following regarding the operational condition of the product. • Printing or other operations are not in progress. • The operation panel display is Normal. 2.
  • Page 34 VJ-1204 QUICK REFERENCE 3. When not using the printer for a long period, push the media loading lever to the back. Name Media loading lever 3 Basic usage...
  • Page 35: Installing Ink Cartridges

    VJ-1204 QUICK REFERENCE Installing ink cartridges This section describes the replacement time and steps of ink cartridges. CAUTION • When handling ink cartridges, pay attention so that ink does not get into your eyes or stick to your skin. If ink gets into your eyes or sticks to your skin, immediately wash it off with water.
  • Page 36 VJ-1204 QUICK REFERENCE Follow the procedure below to install the ink cartridge. 1. Turn the unit ON. • The printer starts the initializing operation. • After the initial operation is compete, "Insert CleaningCart." is displayed on the operation panel. 2. Take a cleaning cartridge out of the bag. 3.
  • Page 37 VJ-1204 QUICK REFERENCE 5. After the Head washing is complete, take out the ink cartridge from the bag and shake it gently two to three times. • Slots for ink cartridges are specified depending on the colors of the ink cartridge. Match the mark on each slot with the color of the ink cartridge.
  • Page 38 If there is no improvement in the print result even after refill a small amount of ink, leave the printer unused for an hour or more. Then, refill a small amount of ink again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3-12 3 Basic usage...
  • Page 39: Setting Media

    VJ-1204 QUICK REFERENCE Setting media This section explains how to set media and settings for each media type. NOTE NOTE • Refer to the following for details about handling media. "4.2 Media" in the Operation Manual • Refer to the following for types and details of recommended media. "4.2.1 Media type"...
  • Page 40: Setting Roll Media

    VJ-1204 QUICK REFERENCE 3. Attach the movable flange firmly to the roll media core. Name Movable flange Roll media 4. Set the scroller to the scroller receiver facing the fixed flange to the side of the ink cartridge slot. Name Scroller Fixed flange Ink cartridge slots...
  • Page 41 VJ-1204 QUICK REFERENCE CAUTION • Do not operate the media loading lever during initial operation. The print head portion may touch the pressurizing roller portion, and cause a malfunction. • The printer starts the initializing operation. • "Media End" is displayed on the operation panel. 2.
  • Page 42 VJ-1204 QUICK REFERENCE 4. Open the front cover, and pull out the roll media. Name Front cover Roll media 5. Holding the front edge of the roll media, roll it back using the scroller to remove a bend and slant. Name Roll media Scroller...
  • Page 43 VJ-1204 QUICK REFERENCE 6. Pull the media loading lever forward. Name Media loading lever NOTE NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 3.7.3 Cutting media 7. Close the front cover. Name Front cover •...
  • Page 44 VJ-1204 QUICK REFERENCE 8. Press the [+] key or [–] key to select the type of the loaded media. 9. Press the [Enter] key on the operation panel. • The media type is set. • "Media Initial" is displayed on the operation panel and media initial operation starts. NOTE NOTE •...
  • Page 45 VJ-1204 QUICK REFERENCE 10. Wind the roll media around the scroller to remove slack. Name Roll media Scroller • This completes media loading. 3 Basic usage 3-19...
  • Page 46: Connecting The Printer To A Pc

    VJ-1204 QUICK REFERENCE Connecting the printer to a PC This section explains how to connect the printer and a PC. 3.6.1 System requirements The following are the system requirements for this printer and software server RIP (optional). Operating system Windows 2000 Professional Pentium III processor 1 GHz or more Memory (RAM) 512 MB or more...
  • Page 47: Connecting A Network Interface Cable

    VJ-1204 QUICK REFERENCE 3.6.3 Connecting a network interface cable This section explains how to connect a network interface cable. Follow the procedure below to connect this printer to your PC. 1. Turn OFF both the printer and PC. 2. Insert the network interface cable into the network interface connector located in the back of the printer.
  • Page 48: Operating From The Operation Panel

    VJ-1204 QUICK REFERENCE Operating from the operation panel This section explains various functions that can be operated from the operation panel. • For names and functions of each key, refer to "2.1.3 Operation panel". 3.7.1 Feeding media You can feed roll media at a position that you want. Follow the procedure below to feed media.
  • Page 49: Stopping Printing Operation

    VJ-1204 QUICK REFERENCE 3.7.2 Stopping printing operation If you want to stop printing for some reasons, operate as follows. 1. Press the [Cancel] key on the operation panel. • The printer operates as follows. Printer status Operation with the [Cancel] key pressed During printing Terminates printing and deletes the remaining data in the printer.
  • Page 50: Changing And Confirming Settings While Printing

    VJ-1204 QUICK REFERENCE 3. Place a razor blade on the media cut groove on the media guide, and cut the roll media. CAUTION • Pay attention to the following points when you cut roll media. Mishandling the razor blade may cause a cut on your finger or hand. •...
  • Page 51: Settings That Can Be Changed Or Confirmed While Printing

    VJ-1204 QUICK REFERENCE 2. Press the [Menu] key on the operation panel. • "Menu 1: Print Start" is displayed on the operation panel. 3. Press the [+] key or [–] key to change or confirm settings. NOTE NOTE • For the setting items whose settings can be changed or confirmed, refer to "3.7.4.2 Settings that can be changed or confirmed while printing".
  • Page 52: Menu Setups On The Operation Panel

    VJ-1204 QUICK REFERENCE Menu setups on the operation panel 3.8.1 Menu setup procedure Follow the procedure below to configure each setup menu. 1. Confirm that the operation panel is Normal. 2. Press the [Menu] key on the operation panel. • "Menu 1: Setup>"...
  • Page 53 VJ-1204 QUICK REFERENCE 4. The setting in the blinking part on the LCD monitor of the operation panel can be changed. Press the [+] key or [–] key to change the setting. 5. To save the changed setting, press the [Enter] key on the operation panel. •...
  • Page 54: Panel Setup Menu Overview

    VJ-1204 QUICK REFERENCE 3.8.2 Panel setup menu overview This sub-section explains the Panel setup menu of the printer. There are the following items in the Panel setup menu. Setup item Description Setup menu Various settings of the printer are configured. Test Print menu Performs nozzle check of the print head and setup list.
  • Page 55: Daily Maintenance

    4 Daily maintenance This chapter explains daily maintenance. Replacing consumable components ..... . . 4-2 4.1.1 Replacing ink cartridges ........4-2 4.1.2 Replacing waste fluid box .
  • Page 56: Replacing Consumable Components

    VJ-1204 QUICK REFERENCE Replacing consumable components This section describes when and how to replace the ink cartridges, waste fluid box and flushing-box sponges. 4.1.1 Replacing ink cartridges This sub-section describes when to replace the ink cartridges. (1) Replacement time a. When "[****] InkNearEnd" is displayed on the operation panel •...
  • Page 57 VJ-1204 QUICK REFERENCE NOTE NOTE • Use genuine ink cartridges for replacement. This printer is designed to use genuine ink cartridges. If you use an ink cartridge that is not a product of the original manufacturer, • Printing might become blurred, or the end of the ink in the cartridge might not be detected correctly.
  • Page 58 VJ-1204 QUICK REFERENCE 2. Remove the ink cartridge that you want to replace from the ink cartridge slot. NOTE NOTE • Used ink cartridge should be put in a vinyl bag, etc, and dispose of it in compliance with local ordinance and instructions of local authorities. Name Ink cartridge Ink cartridge slots...
  • Page 59: Replacing Waste Fluid Box

    VJ-1204 QUICK REFERENCE 4.1.2 Replacing waste fluid box This sub-section describes the replacement time and steps of waste fluid box. (1) Replacement time Replace waste fluid box when the following situation occurs. a. If "NearFullWasteInkTank" is displayed on the operation panel •...
  • Page 60 VJ-1204 QUICK REFERENCE • "No Waste-Ink Tank" is displayed on the operation panel. NOTE NOTE • A used waste fluid box should be put in a vinyl bag and disposed of in compliance with the local ordinance and instructions of the local authority. 3.
  • Page 61: Replacing The Flushing-Box Sponges

    VJ-1204 QUICK REFERENCE 4.1.3 Replacing the flushing-box sponges This section explains how to replace the flushing-box sponges. (1) Replacement time Replace the flushing-box sponges in the following situations. a. When the flushing-box sponge becomes deformed b. When smears of ink appear on media c.
  • Page 62 VJ-1204 QUICK REFERENCE b. Press the [>] key on the operation panel. • "Set1: MediaType" is displayed on the operation panel. c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. •...
  • Page 63 VJ-1204 QUICK REFERENCE 3. Press the [Enter] key on the operation panel. • Maintenance starts. • The print head moves to center. • "CR Mainte.: End" is displayed on the operation panel. 4. Open the front cover. Name Front cover 4 Daily maintenance...
  • Page 64 VJ-1204 QUICK REFERENCE 5. Lift the flushing-box sponge hook and release the hook. Then, remove the flushing-box sponge holder. Name Flushing-box sponge hook Flushing-box sponge holder NOTE NOTE • If there is a sponge from each flushing box, remove it using forceps. 6.
  • Page 65 VJ-1204 QUICK REFERENCE 7. Install the assembled flushing-box sponge holder (in step 6) to the flushing-box. Name Flushing-box sponge holder Flushing box 8. Close the front cover. Name Front cover 9. Press the [Enter] key on the operation panel. 4 Daily maintenance 4-11...
  • Page 66 VJ-1204 QUICK REFERENCE • The print head returns to its original position. • "CR Mainte.: Start" is displayed on the operation panel. 10. Press the [Cancel] key on the operation panel several times. • The printer enters Normal. • Flushing-box sponge replacement is complete. 4-12 4 Daily maintenance...
  • Page 67: Cleaning The Printer

    If foreign substances or liquids such as water entered the printer, do not use the printer as it is. It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. CAUTION •...
  • Page 68: Cleaning The Inside Of The Printer

    VJ-1204 QUICK REFERENCE 4.2.2 Cleaning the inside of the printer This sub-section describes how to clean the inside of the printer. Follow the procedure below. 1. Open the front cover. Name Front cover 2. Remove paper powder and dust attached to the pressurizing rollers using a soft brush. NOTE NOTE •...
  • Page 69 VJ-1204 QUICK REFERENCE 3. Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide. Name Platen Media guide 4. Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted (silver color) area in the center of the grid roller.
  • Page 70: Head Cleaning

    VJ-1204 QUICK REFERENCE 4.2.3 Head cleaning If printed data is blurred or lacks part of it, clean the print head surface and nozzle (Head cleaning). Follow the procedure below to perform Head cleaning. NOTE NOTE • When not using the printer for a long period (one week or more), perform Head cleaning once a week.
  • Page 71: Cleaning The Cleaning Wiper

    VJ-1204 QUICK REFERENCE NOTE NOTE • If blurs or lacking parts in printed media do not disappear with one time of Head cleaning, perform Strong cleaning. • If blurs or lacking parts in printed media do not disappear with several times of Head cleaning, refer to "5 Troubleshooting", and take appropriate measures.
  • Page 72 VJ-1204 QUICK REFERENCE b. Press the [>] key on the operation panel. • "Set1: MediaType" is displayed on the operation panel. c. Press the [+] key or [–] key to select "Set20: CR Maintenance". d. Press the [Enter] key on the operation panel. •...
  • Page 73 VJ-1204 QUICK REFERENCE 3. Press the [Enter] key on the operation panel. • Maintenance starts. • The print head moves to center. • "CR Mainte.: End" is displayed on the operation panel. 4. Open the front cover. Name Front cover CAUTION •...
  • Page 74 VJ-1204 QUICK REFERENCE 5. Use the poly-knit wiper to remove the ink and dust on the cleaning wiper. a. Cleaning wiper front side: Remove the ink and dust to right and left. Name Cleaning wiper Poly-knit wiper Head cap unit b.
  • Page 75 VJ-1204 QUICK REFERENCE 6. Close the front cover. Name Front cover 7. Press the [Enter] key on the operation panel. • The print head returns to its original position. • "CR Mainte.: Start" is displayed on the operation panel. 8. Press the [Cancel] key on the operation panel. •...
  • Page 76 VJ-1204 QUICK REFERENCE 4-22 4 Daily maintenance...
  • Page 77: Troubleshooting

    5 Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. If an error not included in any items of this section occurs, contact your local MUTOH dealer. NOTE NOTE • If you want to receive product warranty, prepare the warranty certificate. If the warranty certificate is not presented, the repair will not be covered by the warranty even if within the warranty period.
  • Page 78: When You Cannot Generate Graphics In The Way You Want

    VJ-1204 QUICK REFERENCE When you cannot generate graphics in the way you want This section explains how to restore printing results that are blurred or have gaps and how to adjust print quality. 5.1.1 Perform Head cleaning If the nozzle check result indicates that the checked points are blurred or missing, clean the print head. 1.
  • Page 79: Adjust The Print Head

    VJ-1204 QUICK REFERENCE 5.1.2 Adjust the print head Follow the procedure below to adjust print quality. NOTE NOTE • This printer was adjusted at factory shipment so that it obtains the optimum print quality. Adjust the quality if the print quality changes after the installation environment or the media is changed.
  • Page 80 VJ-1204 QUICK REFERENCE c. Press the [Enter] key on the operation panel. • "Media: Type 1" is displayed on the operation panel. d. Press the [+] key or [–] key on the operation panel to select the media type to use. e.
  • Page 81 VJ-1204 QUICK REFERENCE Press the [Enter] key on the operation panel. • "Mode: Quality 2 – > " is displayed on the operation panel. • The display shifts to the Printing mode menu. "5.1.1.1.1 Print mode menu" in the Operation Manual 4.
  • Page 82 VJ-1204 QUICK REFERENCE 5. Display the Adjust Print menu on the operation panel. a. Press the [Menu] key on the operation panel. • "Menu 1: Setup>" is displayed on the operation panel. • The operation panel shifts to the Setup menu display. b.
  • Page 83 VJ-1204 QUICK REFERENCE 6. Press the [Enter] key on the operation panel. • A confirmation pattern for quality adjustment is printed. • After the confirmation pattern is printed, the operation panel shifts to Normal. 7. Confirm that the confirmation pattern printing result is as follows. a.
  • Page 84 VJ-1204 QUICK REFERENCE b. Press the [+] or [–] key on the operation panel to select "Adj.5: Bi-D Quality". c. Press the [Enter] key on the operation panel. • Start Bi-D Quality pattern printing. d. Check three print samples that printed with Bi-D Quality pattern, and select the number that is not out of alignment.
  • Page 85 VJ-1204 QUICK REFERENCE Press the [Enter] key on the operation panel. • The set value for Bi-D Quality is registered. • "Adj.5: Bi-D Quality" is displayed on the operation panel. 9. Register the setting for Bi-D Normal (two-way printing/normal mode) in the same way as in step 8. 10.
  • Page 86: When Media Is Jammed

    VJ-1204 QUICK REFERENCE When media is jammed When the set media is jammed, follow the procedure below to remove it. 1. Turn OFF the power of the printer. 3.3.2 Turning the power OFF 2. Open the front cover. Name Front cover 3.
  • Page 87 VJ-1204 QUICK REFERENCE 4. Push the media loading lever to the back. Name Media loading lever 5. Pull the media to your side, and cut the torn part with cutting tools such as a razor blade. Name Razor blade Roll media 5 Troubleshooting 5-11...
  • Page 88 VJ-1204 QUICK REFERENCE 6. Lift both ends of the scroller, and manually rewind the roll media. Name Roll media Scroller 7. If paper dust or pieces of paper remain inside the printer, remove them. 5-12 5 Troubleshooting...
  • Page 89: Troubleshooting

    VJ-1204 QUICK REFERENCE Troubleshooting This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. 5.3.1 Problems in installation and introduction (1) Cannot perform ink replenishment Possible cause Remedy Reference Is the front cover open or media Close the front cover, or lower the media 3.5 Setting media loading lever raised?
  • Page 90: Media-Related Troubleshooting

    VJ-1204 QUICK REFERENCE Possible cause Remedy Reference Is the printer being used in an Only use the printer in an environment that Installation environment other than the one is specified for use. manual specified, such as in direct sunlight? (3) When data is sent from the computer, an error occurs at the printer and nothing is printed Possible cause Remedy...
  • Page 91 VJ-1204 QUICK REFERENCE Possible cause Remedy Reference Are you using folded, torn or rolled Replace the media. "4.2.2 Cautions media? on handling media" in the Operation Manual Does the media bend? Use the recommended media. "4.2.1 Media When using media other than the dedicated type"...
  • Page 92: Printing-Related Troubleshooting

    VJ-1204 QUICK REFERENCE (4) Media jams frequently occur NOTE NOTE • If media other than the recommended one is used, correct media feeding cannot be assured. Possible cause Remedy Reference Are you using the recommended Use the recommended media. "4.2.1 Media media? type"...
  • Page 93 VJ-1204 QUICK REFERENCE Possible cause Remedy Reference Does the media bend? Use the recommended media. "4.2.1 Media When using media other than the dedicated type" in the Operation one, set the Vacuum Fan menu. Manual "5 Panel setup menu" in the Operation Manual (2) The printing position is incorrect (some parts of the media cannot be printed Possible cause...
  • Page 94 VJ-1204 QUICK REFERENCE Possible cause Remedy Reference Did you perform Media feed Perform Media feed compensation. "4.2.6 Media compensation? feed compensation" in the Operation Manual Is each heater set to the appropriate Set it to the appropriate temperature. "5 Panel setup temperature? menu"...
  • Page 95: Error Messages

    VJ-1204 QUICK REFERENCE Error messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. 5.4.1 Status messages This section describes messages displayed during printer normal operation. When the product is operating correctly, each operation status is displayed on the operation panel as below.
  • Page 96 VJ-1204 QUICK REFERENCE NOTE NOTE • If any message that is not in the table above is displayed on this product, there is some operation malfunction. Refer to "7.2.2 Error message display and remedies to 7.2.5 Error requiring restart" in the Operation Manual, and check the condition of the product and remedies.
  • Page 97: Using Operation Manual Cd

    VJ-1204 QUICK REFERENCE Using Operation Manual CD This section explains how to use the included Operation Manual CD. The Operation Manual of the product is included in the CD-ROM. The Operation Manual of the product is created in the HTML format and can be viewed using Internet Explorer etc.
  • Page 98 VJ-1204 QUICK REFERENCE 3. Click the desired language name to display. • The Operation Manual screen appears. • The following window is the example when "English" is selected. • For details about how the Operation Manual works, refer to the Operation Manual help.
  • Page 99: When The Operation System Is Windows Xp Sp2

    VJ-1204 QUICK REFERENCE 5.5.2.1 When the operation system is Windows XP SP2 When the operation system is Windows XP SP2, it is limited for security reasons to display HTML files (active content) including programs of JavaScript etc. Since the HTML files of the Operation Manual uses active content, information bars including the following may appear and screens may not be displayed correctly when you use browsers like Internet Explorer to open the Operation Manual screen.
  • Page 100 VJ-1204 QUICK REFERENCE 5. Click the check box of "Allow active content from CDs to run on My Computer". NOTE NOTE • The check is off in the default setting and the security control function is valid. By checking the box, active content from the Operation Manual CD is allowed to perform without the operation by the user.
  • Page 101 Index < Symbols > [Enter] key ............2-5 [<] key ..............2-5 [>] key ..............2-5 < F > [+] key ..............2-5 Feeding media ...........3-22 [–] key ..............2-5 Fine and S.Fine lamp ..........2-6 Fixed flange ............3-13 [Forward↓] key ...........2-5 < A > Front cover ............2-2 AC inlet ...............2-3 Front section ............2-2 Adjust Print menu ..........5-6...
  • Page 102 VJ-1204 QUICK REFERENCE Media loading lever ..........2-2 Replacing ink cartridges ........4-2 Media type setup menu ........3-17 Replacing the flushing-box sponges ....4-7 [Menu] key ............2-4 Replacing waste fluid box ........4-5 Menu setup procedure ........3-26 Menu setups on the operation panel ....
  • Page 103 Setup menu diagram For Setup menu configuration diagram, refer to the followings. NOTE NOTE • For details of the setup items, refer to followings: • Setup menu (Ready to Print) "5 Setup menu" on the Operation Manual. • Setup menu (Receiving / Converting / Printing) 3.7.4 Changing and confirming set values while printing •...
  • Page 104 VJ-1204 QUICK REFERENCE Setup menu diagram (Ready to Print)(1/3) Setup MediaType To Setup menu diagram (Ready to Print)(2/3) Effect None 1 None 2 Wave 1 Wave 2 Wave 3 Wave 4 <Fine&Wave 1> Fine&Wave 2 Fine&Wave 3 Fine&Wave 4 A-S.Fine&Wave B-S.Fine&Wave Flushing Origin...
  • Page 105 VJ-1204 QUICK REFERENCE Setup menu diagram (Ready to Print)(2/3) To Setup menu diagram (Ready to Print)(2/3) <Type 1>~Type 30 Print Mode Quality 1 Quality 2 Quality 3 Quality 4 Graphics 1 <Graphics 2> Banner 1 Banner 2 Banner 3 Banner 4 PF Adjust Pre Heater Off/<30...
  • Page 106 VJ-1204 QUICK REFERENCE To Setup menu diagram (Ready to Print)(3/3) Test Print Nozzle Check Mode Print Set List ALL Set List Palette Adjust Print Confirm Bi-D Quality Bi-D Normal Cleaning Economy Normal Strong LittleCharge Selection MediaType <On> Effect <On> Flushing <On>...
  • Page 107 VJ-1204 QUICK REFERENCE Setup menu diagram (Receiving/Converting/Printing) PrintStart Temperature Pre Heater Platen Heater After Heater Pre Heater Off/30 Platen Heater Off/30 After Heater Off/30 PF Micro Adj. -20pulse~0~20pulse Backup Setup menu diagram...
  • Page 108 VJ-1204 QUICK REFERENCE Setup menu diagram...
  • Page 110: Product Overview This Chapter Explains About The Features Of The Printer Along With The Names And Functions Of Each Part

    4 Daily maintenance This chapter explains the step of the daily maintenance. 5 Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. MUTOH INDUSTRIES LTD. MUTOH INDUSTRIES LTD. MUTOH AMERICA INC. MUTOH AMERICA INC. MUTOH EUROPE N.V.

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