Page 1 VJ1324X VJ1324XE-A-02...
Page 3 VJ-1324X OPERATION MANUAL Important Notice For Users in Europe The CE marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives. By affixing the CE marking, the manufacturer, his authorized representative, or the person placing the product on the market or putting it into service ensures that the item meets all the essential requirements of all applicable EU directives and that the applicable conformity assessment procedures have been applied.
Page 4 • The product and the contents of this publication may be changed without prior notification. • MUTOH INDUSTRIES LTD. has made the best efforts to keep this publication free from error, but if you find any uncertainties or misprints, please call us or the shop where you bought this equipment.
Page 5 Explains operating procedures along with unpacking, installation and preparation before use. Operation Manual (this manual) Purpose and Target Readers This manual explains preparations before use and operation procedures for MUTOH Full Color Ink Jet Printer VJ-1324X This manual is prepared for the owners and operators of this printer.
Page 6 VJ-1324X OPERATION MANUAL Manual Notation This section explains general cautions that must be followed in order to use this printer safely. Warning Meaning Used for dangerous situations where death or serious injury may be caused. WARNING Used for dangerous situations that may cause slight or medium injury, or when all or parts of CAUTION products are damaged.
Page 7 TABLE OF CONTENTS Safety instructions Types and meanings of warnings ....... 14 Important safety instructions .
Page 8 Table of Contents VJ-1324X OPERATION MANUAL 3.4.3 Setting the User Type Setting ........59 Test print.
Page 9 VJ-1324X OPERATION MANUAL Table of Contents 4.4.7 Start Printing during Warm up ........130 4.4.8 Normal Display while Printing .
Page 10 Table of Contents VJ-1324X OPERATION MANUAL 5.1.25 Header Dump menu ..........178 5.1.26 Start Feed Menu .
Page 11 VJ-1324X OPERATION MANUAL Table of Contents 7.2.2 Message type error display and remedies......243 7.2.3 Error requiring restart.
Page 12 Table of Contents VJ-1324X OPERATION MANUAL...
Page 13 VJ-1324X OPERATION MANUAL Safety instructions Safety instructions This chapter explains warning terms, safety precautions and warning labels on the product that operators and people who install this product need to know. WARNING • When installing and operating this printer, be sure to follow the directions and warnings in this book.
Page 14 Safety instructions VJ-1324X OPERATION MANUAL Types and meanings of warnings The warnings in the Operation Manual and the warning labels attached to the printer are categorized into three stages. Understand the meanings of the following warning terms and follow the contents (instructions) in this manual.
Page 15 It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. Wire the various cords as directed in the Operation Manual. Mistaken wiring could cause fire.
Page 16 Safety instructions VJ-1324X OPERATION MANUAL Make sure to use only the specified power supply (AC 100 V to 120 V or AC 200 V to 240 V). If a power supply other than the specified voltage is used, it could cause an electric shock and fire. Take power for the printer directly from the power socket (AC 100 V to 120 V or AC 200 V to 240 V).
Page 17 VJ-1324X OPERATION MANUAL Safety instructions When cleaning the cleaning wiper, • Do not touch the cleaning wiper and head cap unit. Head cleaning may not be performed correctly because of oil from your hands. • Make sure to wipe the print head using the cleaning stick. A wet cleaning stick may cause the print head to clog.
Page 18 • Use cloth, water and mild detergent for removing dirt from the warning label. Avoid either organic solvents or gasoline. • It is necessary to replace the labels if they are damaged, lost or illegible. If the warning labels have to be replaced, contact your local MUTOH dealer. 1.3 Warning labels...
Page 19 VJ-1324X OPERATION MANUAL Safety instructions 1.3.2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure. (1) Front (2) Rear Types of warning labels 1.3 Warning labels...
Page 20 Avoid either organic solvents or gasoline. • It is necessary to replace the operating instruction labels if they are damaged, lost or unreadable. If the operating instruction labels have to be replaced, contact your local MUTOH dealer. 1.4.2 Locations and Types of Operating Instruction Labels Locations of the operating instruction labels are shown in the following figure.
Page 21 VJ-1324X OPERATION MANUAL Product overview Product overview This chapter explains the features of this printer along with the names and functions of each part.
Page 22 Product overview VJ-1324X OPERATION MANUAL Features This section explains the main features of the printer. (1) High-speed output The new print head has realized high-speed output. For VJ-1324X, the printing width of 1,361 mm has been made possible. (2) Wide variety of compatible media The height of the print head is adjustable to two levels, which has made it possible to print on various paper with the width of 0.08 mm to 1.3 mm.
Page 23 VJ-1324X OPERATION MANUAL Product overview Names of parts and functions This section explains the names and functions of each part. 2.2.1 Front section Name Function Media loading lever Used for fixing or releasing media. Operation panel Operation condition setting, printer display and various function settings are performed.
Page 24 Product overview VJ-1324X OPERATION MANUAL Name Function Media cut groove Used to cut media straight. Pressurizing rollers Installed inside of the front cover. Press and hold the media when printing. Platen Installed inside of the front cover. Stabilizes the print side of the media. Maintenance cover Used to prevent the user from touching the inner mechanical section.
Page 25 VJ-1324X OPERATION MANUAL Product overview Name Function Media guide Used for feeding media smoothly when the media is set or printed. Waste fluid tank Used for collecting waste ink discharged from the printer. Waste fluid valve Open and close when discharging the waste fluid from the waste fluid tank. It is normally closed.
Page 26 Product overview VJ-1324X OPERATION MANUAL (1) Operation keys NOTE • The operation keys are assigned with different functions and names depending on printer status (Normal or Setup menu display). For details about printer status, refer to " ". 2.3 Printer status •...
Page 27 VJ-1324X OPERATION MANUAL Product overview Name Normal Setup menu display [Forward↓] key Media is fed in the forward direction. — [–] key — • Changes to the previous item in the displayed setting. • The setting is changed to the forward direction.
Page 28 When an error requiring a restart (fatal malfunction for the printer operation) occurs, all lamps blink with an alarm. 7.2.3 Error requiring restart If the error persists even when the malfunction is fixed, contact your local MUTOH dealer. 2.2 Names of parts and functions...
Page 29 VJ-1324X OPERATION MANUAL Product overview 2.2.4 Ink level indicator When the “Remain Ink menu” on Display menu is set to “On”, the ink level indicator that discribes the ink or ink cartridge status is displayed on LCD monitor. 5.7 Display menu 5.7.4 Remain Ink menu •...
Page 30 Product overview VJ-1324X OPERATION MANUAL 2.2.4.1 Estimated Ink level graphic Indicator to display the conditions of ink/cartridges Remaining ink amount : More than 80%, less than 100% Remaining ink amount : More than 60%, less than 80% Remaining ink amount : More than 40%, less than 60% Remaining ink amount : More than 20%, less than 40%...
Page 31 VJ-1324X OPERATION MANUAL Product overview Printer status This section explains printer status. 2.3.1 Normal Printing is possible when media is loaded. The various functions for printing can be performed on the operation panel. 2.3.2 Setup menu display Various settings regarding printing can be made from the operation panel. The various functions for printing can be performed on the operation panel.
Page 32 Product overview VJ-1324X OPERATION MANUAL (2) Setup menu display → Normal When the printer is at the Setup menu display, perform either of the following operations to shift the operation panel to the Normal display. • Press the [Cancel] or [Menu] key on the operation panel. •...
Page 33 VJ-1324X OPERATION MANUAL Before using Before using This chapter explains necessary steps before using the printer.
Page 34 • Do not route the power cable near heating appliances. NOTE • Contact your local MUTOH dealer in case of power cable damage. • This product is also designed for IT power distribution system with phase-to-phase voltage 230V. 3.1 Power cable connection...
Page 35 VJ-1324X OPERATION MANUAL Before using Follow the procedure below to install the power cable. 1. Make sure that the printer is turned OFF. NOTE • The power is ON when the [Power] key of the operation panel is pressed in. Press the key once again to turn OFF the power.
Page 36 Before using VJ-1324X OPERATION MANUAL 3. Insert the power cable plug firmly in the socket. WARNING • Do not pull out or insert the power plug with a wet hand. This could lead to an electric shock. • Make sure to use only the specified power supply (AC 100 V to 120 V or AC 200 V to 240 V).
Page 37 VJ-1324X OPERATION MANUAL Before using NOTE • Contact the retail outlet of purchase if the earth connection cannot be established, or if the earth connection is not given. • When the power supply of the printer is ON, do not pull out the power cable from the power socket. Whenever the plug is pulled out from the power socket, allow one minute or more before inserting the plug in the power socket again.
Page 38 Before using VJ-1324X OPERATION MANUAL Turning the power ON/OFF This section explains how to turn the printer ON/OFF. 3.2.1 Turning the power ON Follow the procedure below to turn the power ON. 1. Press the [Power] key on the operation panel to turn ON the printer. •...
Page 39 VJ-1324X OPERATION MANUAL Before using 3.2.2 Turning the power OFF Follow the procedure below to turn the printer OFF. 1. Verify the following regarding the operational condition of the product. • Printing or other operations are not in progress. • The operation panel display is Normal.
Page 40 Before using VJ-1324X OPERATION MANUAL NOTE • If the head height is set to High, “Set Height to Low” is displayed on the operation panel and the procedure to turn the power OFF stops. To restart the procedure, return the head height to Low. 4.2.5.2 When returning the print head to the original position •...
Page 41 VJ-1324X OPERATION MANUAL Before using Installing ink cartridges This section describes the procedure to install the ink cartridges and high capacity pack adapter. CAUTION • Before operation, make sure to read the Safety Data Sheet (SDS). • When handling ink cartridges, pay attention so that ink does not get into your eyes or stick to your skin.
Page 42 • For types and details of ink cartridges and ink bags, contact your local MUTOH dealer. • Do not give ink cartridges or ink bags strong shakes.
Page 43 VJ-1324X OPERATION MANUAL Before using 3.3.1 Installing 220 ml ink cartridges Follow the procedure below to install the 220 ml ink cartridge. 1. Turn the printer ON. • The printer starts the initializing operation. • After the initial operation is compete, “Start Ink Charge – > E” is displayed on the operation panel.
Page 44 Before using VJ-1324X OPERATION MANUAL 4. Set the cleaning cartridge to the ink cartridge slot. • Keep mark of the cleaning cartridge facing up and insert towards the printer side. • Insert the cleaning cartridge all the way to the end of the slot. Name Cleaning cartridge Ink cartridge slots...
Page 45 VJ-1324X OPERATION MANUAL Before using NOTE • When performing head cleaning again before ink charge, press the [+] or [-] key on the operation panel to select “Yes”, and press the [Enter] key to perform head cleaning. 6. Press the [Enter] key on the operation panel. •...
Page 46 If there is no improvement in the print result even after performing “Little Charge”, leave the printer unused for an hour or more. Then, perform “Little Charge” again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3 Installing ink cartridges...
Page 47 VJ-1324X OPERATION MANUAL Before using 3.3.2 Installing high capacity pack adapters (option) Use the optional high capacity pack adapters to use the 1,000 ml ink bags on this printer. Follow the procedure below to install the high capacity pack adapters. 1.
Page 48 Before using VJ-1324X OPERATION MANUAL 5. Insert the high capacity pack adapters into the ink cartridge slot. NOTE • Do not insert the high capacity pack adapter into the ink cartridge slot without a cleaning fluid bag attached. The information of the remaining amount will be overwritten and the cleaning fluid bag will not be usable.
Page 49 VJ-1324X OPERATION MANUAL Before using • “Busy-Washing” is displayed on the operation panel and the printer starts head cleaning. • When head cleaning is complete, “Wash retry? No” is displayed on the operation panel. NOTE Do not remove only cleaning fluid bag while high capacity pack adapter is installed on the printer. The information of the remaining smart chip card will be rewritten and the cleaning fluid bag will not be usable.
Page 50 Before using VJ-1324X OPERATION MANUAL 10. Shake the high capacity pack adapter gently two to three times and insert it to the slot. NOTE • Do not insert the high capacity pack adapter into the ink cartridge slot without a cleaning fluid bag attached.
Page 51 If there is no improvement in the print result even after performing “Little Charge”, leave the printer unused for an hour or more. Then, perform “Little Charge” again and check the print result. If there is still no improvement, contact your local MUTOH dealer. 3.3.3...
Page 52 Before using VJ-1324X OPERATION MANUAL Loading media This section explains how to load and set media, and settings for each media type. NOTE Refer to the following for details about handling media. 4.2 Media 3.4.1 Loading roll media This section describes the procedure to load the roll media. To load the roll media, use the scroller included with the printer.
Page 53 VJ-1324X OPERATION MANUAL Before using Follow the procedure below to load the roll media. CAUTION • When loading the roll media, place it on a flat surface such as a desk. If the roll media is loaded with the scroller up, the scroller may be damaged. 1.
Page 54 Before using VJ-1324X OPERATION MANUAL 4. Attach the movable media stopper firmly to the core of the roll media. Name Movable media stopper Roll media 5. Set the scroller on the holder with the fixed media stopper on the ink cartridge slot side. Name Scroller Fixed media stopper...
Page 55 VJ-1324X OPERATION MANUAL Before using 3.4.2 Setting Roll Media This section explains how to set the roll media. Follow the procedure below to set the roll media. 1. Turn the printer ON. CAUTION • Do not operate the media loading lever during the initial operation or printing. The print head portion may touch the pressurizing roller portion, and cause a malfunction.
Page 56 Before using VJ-1324X OPERATION MANUAL 3. Set the roll media to the media feed slot. NOTE • If the end of the roll media is not wound tightly, wind it tightly again, and then load it. Name Roll media Media feed slot 4.
Page 57 VJ-1324X OPERATION MANUAL Before using 5. While holding the edge of the media, rewind the roll media a little by turning the scroller by hand and eliminate any slack or slant. Name Roll media Scroller 6. Lower the media loading lever. Name Media loading lever NOTE...
Page 58 Before using VJ-1324X OPERATION MANUAL 7. Close the front cover. Name Front cover • The User type setup menu is displayed on the operation panel. 3.4.3 Setting the User Type Setting To change the media type, follow “ ” and set the media type. 3.4 Loading media...
Page 59 VJ-1324X OPERATION MANUAL Before using 3.4.3 Setting the User Type Setting This section explains how to set the user type setting. Follow the procedure below to set the user type setting. 1. Turn ON the printer and load media. • After loading the media, the printer enters the user type setting menu.
Page 60 Before using VJ-1324X OPERATION MANUAL 3. Press the [Enter] key on the operation panel. • The user type setting is set. • “Media initial” is displayed on the operation panel and media initialization starts. NOTE • If the following operations are performed in the user type setting menu, the printer starts media initial operation without specifying a user-defined setting.
Page 61 VJ-1324X OPERATION MANUAL Before using Test print Follow the procedure below to perform Test printing to confirm that the printer works correctly. 1. Turn ON the printer and load the media. 3.4.2 Setting Roll Media 2. Confirm that the printer functions normally. 3.
Page 62 Before using VJ-1324X OPERATION MANUAL c. Press the [>] key on the operation panel. • “Test1: Nozzle Check” is displayed on the operation panel. • The display shifts to the Test Print menu. 5.2 Test Print Menu 4. Press the [+] key or [–] key on the operation panel to select an item for printing from the following items.
Page 63 VJ-1324X OPERATION MANUAL Before using 5. Press the [Enter] key on the operation panel. • Start performing Test Print for the selected item. Refer to the following for details on each of the print list items. 3.5.1 Nozzle check 3.5.4 Palette print 6.
Page 64 Before using VJ-1324X OPERATION MANUAL 3.5.1 Nozzle check It is used to check whether there are any clogged heads, or missing or blurred prints. NOTE • If the nozzle check result indicates that the checked points are blurred or missing, clean the head. 6.2.3 Head cleaning Perform the nozzle check once again at the end of the work.
Page 65 VJ-1324X OPERATION MANUAL Before using 3.5.2 Mode print Used to confirm the following printing conditions. • Print Mode • Effect • Preset Pre heater temperature • Preset platen-heater temperature • Preset dryer temperature • Adjustment value Refer to the following for printing procedure. 3.5 Test print 3.5 Test print...
Page 66 Before using VJ-1324X OPERATION MANUAL 3.5.3 Setup print Used to check the current setup of the printer. NOTE • Keep the printed setup print at hand. Refer to the following for printing procedure. 3.5 Test print 3.5 Test print...
Page 67 VJ-1324X OPERATION MANUAL Before using 3.5.4 Palette print Palette print is executed for the color demonstration. Refer to the following for printing procedure. 3.5 Test print 3.5 Test print...
Page 68 Before using VJ-1324X OPERATION MANUAL Adjust Print It is used for optimizing the quality of image prints. Adjustment methods for this printer are as follows. Adjustment Description Reference method Standard Adjusts only the print mode used by the current user 3.6.1 Standard Adjust Print definition.
Page 69 VJ-1324X OPERATION MANUAL Before using 3.6.1 Standard Adjust Print Adjusts only the print mode in the user type setting which is currently set. This menu is made up with the following menus. Menu Name Description Reference Standard Confirmation Print the confirmation pattern and check the amount 3.6.1.1 Standard Confirmation Pattern of misalignment.
Page 70 Before using VJ-1324X OPERATION MANUAL 3.6.1.1 Standard Confirmation Pattern Print the confirmation pattern for the print mode in the user type setting which is currently set. 1. Turn ON the printer and load the roll media. 3.4.2 Setting Roll Media 2.
Page 71 VJ-1324X OPERATION MANUAL Before using d. Press the [+] key or [-] key on Operation panel to select the user type setting. e. Press the [Enter] key on the operation panel. • “**>1: Print Mode” is displayed on the operation panel. f.
Page 72 Before using VJ-1324X OPERATION MANUAL g. Press the [>] key on the operation panel. • “Thickness 170 µm” is displayed on the operation panel. (The default is set to 170 µm. If the default value has been changed, the changed value is displayed.) h.
Page 73 VJ-1324X OPERATION MANUAL Before using j. Press the [Enter] key on Operation panel. 3. Press the [Enter] key on the Operation panel. • “Warming Up Skip ->E” is displayed on Operation panel. CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself.
Page 74 Before using VJ-1324X OPERATION MANUAL • A confirmation pattern for print quality adjustment is printed. (Starts printing after warming up is complete.) Pattern name Q3/Q4 Current Print Mode • After the confirmation pattern is printed, Operation panel returns to “Adj. 1: Confirm Ptn”. 4.
Page 75 VJ-1324X OPERATION MANUAL Before using 3.6.1.2 Standard Rough Adjustment Pattern Perform rough adjustment when the degree of misalignment is large. Print rough adjustment pattern and register the set values. 1. Display the Standard Adjust Print menu on Operation panel in the same way as step 2 of “...
Page 76 Before using VJ-1324X OPERATION MANUAL • A rough adjustment pattern is printed. (The printer starts printing after warming up is complete.) Pattern name Q3/Q4 Current Print Mode • For the rough adjustment pattern, the same patterns will be printed on both sides and center of the media.
Page 77 VJ-1324X OPERATION MANUAL Before using 5. “Pattern *: 6” (* indicates a pattern name as shown below) is displayed on the operation panel. • The pattern name (*) differs depending on the set print mode. The print modes and their pattern names are as follows. PrintMode PatternName Quality 1, 2...
Page 78 Before using VJ-1324X OPERATION MANUAL 7. Press the [Enter] key on the operation panel. • Determines the setting. • “Adj.2: Rough Pattern” is displayed on Operation panel. 3.6 Adjust Print...
Page 79 VJ-1324X OPERATION MANUAL Before using 3.6.1.3 Standard Micro Adjustment Pattern Perform micro adjustment when the degree of misalignment is small. Print micro adjustment pattern and register the set values. 1. Display the Standard Adjust Print menu on Operation panel in the same way as step 2 of “...
Page 80 Before using VJ-1324X OPERATION MANUAL • An micro adjust print pattern is printed. (Starts printing after warming up is complete.) Pattern name Q3/Q4 Current Print Mode • For the micro adjustment pattern, the same patterns will be printed on both sides and center of the media.
Page 81 VJ-1324X OPERATION MANUAL Before using 5. “Pattern *: 4” (* indicates a pattern name as shown below) is displayed on the operation panel. • The pattern name (*) differs depending on the set print mode. The print modes and their pattern names are as follows. PrintMode PatternName Quality 1, 2...
Page 82 Before using VJ-1324X OPERATION MANUAL 7. Press the [Enter] key on the operation panel. • Determines the setting. • “Adj.3: Fine Pattern” is displayed on Operation panel. 3.6 Adjust Print...
Page 83 VJ-1324X OPERATION MANUAL Before using 3.6.2 Custom Adjustment Pattern Perform adjustment for all patterns (A to F). All print modes will be adjusted. This menu consists of the following menus. Menu Name Description Reference Custom confirmation pattern Print out the confirmation patterns (A to 3.6.2.1 Custom Confirmation F) and check the degree of misalignment.
Page 84 Before using VJ-1324X OPERATION MANUAL NOTE • Perform micro adjustment if the printer is not fully adjusted after rough adjustment. • In adjustment patterns, there are Adjust pattern ALL where all patterns will be adjusted and Individual Adj. pattern where the patterns A to F can be adjusted individually. 3.6.2.1 Custom Confirmation Pattern Using this menu, you can print out all of the confirmation patterns (A to F) and check the degree of...
Page 85 VJ-1324X OPERATION MANUAL Before using c. Press the [>] key on Operation panel. • “User: TypeXX” (XX is a number between 1 and 30) is displayed on the operation panel. d. Press the [+] key or [–] key to select the type of media to load. e.
Page 86 Before using VJ-1324X OPERATION MANUAL f. Press the [+] key or [-] key on Operation panel to select “XX>2: Adjust Print>”. g. Press the [>] key on the operation panel. • “Thickness 170 µm” is displayed on the operation panel. (The default is set to 170 µm. If the default value has been changed, the changed value is displayed.) h.
Page 87 VJ-1324X OPERATION MANUAL Before using i. Press the [Enter] key on Operation panel. • Media thickness value is set. • “Adj.Print1: Standard” is displayed on the operation panel. j. Press the [+] key or [–] key to select “Adj.Print2: Custom>”. k.
Page 88 Before using VJ-1324X OPERATION MANUAL 3. Press the [Enter] key on the operation panel. • “Warming Up”, and then “Warming Up Skip -> E” are displayed. CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself.
Page 89 VJ-1324X OPERATION MANUAL Before using 4. Confirm that the confirmation pattern printing result is as follows. • Check each of the confirmation patterns A to F. Adequate Not adequate Not adequate Bi dir Low H.Height normal speed large drop family a.
Page 90 Before using VJ-1324X OPERATION MANUAL 3.6.2.2 Custom Rough Adjustment Pattern Perform micro adjustment when the degree of misalignment is large. This menu consists of the following menus. Menu name Description Reference Custom rough Rough Pattern All confirmation patterns (A to F) will be 3.6.2.2 Custom Rough adjustment adjusted.
Page 91 VJ-1324X OPERATION MANUAL Before using CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself. NOTE • You can start printing during warming up. 4.4.7 Start Printing during Warm up •...
Page 92 Before using VJ-1324X OPERATION MANUAL 4. Check the both ends and the center of the print result that printed with Adjust pattern, and select the number from 1 to 11 that is not out of alignment. • “9” is selected in the following pattern. Not adequate Adequate Not adequate...
Page 93 VJ-1324X OPERATION MANUAL Before using 6. Press the [Enter] key on the operation panel. • Determines the setting. 7. Enter the values for patterns B to F in the same way. • Press the [Enter] key to set the values. •...
Page 94 Before using VJ-1324X OPERATION MANUAL 3.6.2.2.2 Rough Pattern A to F Print one adjustment pattern from A to F and register the set value. The following describes how to adjust pattern A only. 1. Display the Custom Adjust Print menu on Operation panel in the same way as Step 2 of 3.6.2.1 Custom Confirmation Pattern 2.
Page 95 VJ-1324X OPERATION MANUAL Before using • A rough adjust print pattern is printed. (Starts printing after warming up is complete.) Pattern name Bi dir Low H.Height normal speed large drop family Print information • For the Adjust print pattern, the same patterns will be printed repeatedly on both sides and center of the media.
Page 96 Before using VJ-1324X OPERATION MANUAL 5. Press the [+] key or [-] key on Operation panel to enter the number that you selected in Step 4. NOTE • When you press the [Cancel] key on Operation panel, the display returns to “Adj.3: RoughPatternA”.
Page 97 VJ-1324X OPERATION MANUAL Before using 3.6.2.3 Custom Micro Adjustment Pattern Perform micro adjustment when the degree of misalignment is small. This menu consists of the following menus. Menu Name Description Reference Custom Micro Fine PatternALL All confirmation patterns (A to F) will be 3.6.2.3.1 Fine Pattern ALL Adjustment adjusted.
Page 98 Before using VJ-1324X OPERATION MANUAL CAUTION • While “Warming Up” is displayed, do not touch Platen and Media guide. They become very hot and you could burn yourself. NOTE • You can start printing during warming up. 4.4.7 Start Printing during Warm up •...
Page 99 VJ-1324X OPERATION MANUAL Before using 4. Check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7. • “6” is selected in the following pattern. Not adequate Adequate Not adequate NOTE...
Page 100 Before using VJ-1324X OPERATION MANUAL 6. Press the [Enter] key on the operation panel. • Determines the setting. 7. Enter the values for patterns B to F in the same way. • Press the [Enter] key to set the value. •...
Page 101 VJ-1324X OPERATION MANUAL Before using 3.6.2.3.2 Fine Pattern A to F Print one adjustment pattern from A to F and register the set value. The following describes how to adjust pattern A only. 1. Display the Custom Adjust Print menu on Operation panel in the same way as Step 2 of “...
Page 102 Before using VJ-1324X OPERATION MANUAL • An micro adjust print pattern is printed. (Starts printing after warming up is complete.) Pattern name Bi dir Low H.Height normal speed large drop family Print Information • For the Adjust print pattern, the same patterns will be printed repeatedly on both sides and center of the media.
Page 103 VJ-1324X OPERATION MANUAL Before using 5. Press the [+] key or [-] key on Operation panel to enter the number that you selected in Step 4. NOTE • When you press the [Cancel] key on Operation panel, the display returns to “Adj10: Fine PatternA”. 6.
Page 104 Before using VJ-1324X OPERATION MANUAL Connecting the printer to PC This section explains how to connect the printer and a PC. 3.7.1 System requirements The following are the system requirements for this printer. Operating system Windows8, Windows7, Windows Vista NOTE •...
Page 105 VJ-1324X OPERATION MANUAL Before using 3.7.3 Connecting a network interface cable This section explains how to connect a network interface cable. Follow the procedure below to connect this printer to your PC. 1. Turn OFF both the printer and PC. 2.
Page 106 Before using VJ-1324X OPERATION MANUAL 3.7 Connecting the printer to PC...
Page 107 VJ-1324X OPERATION MANUAL Handling the printer Handling the printer This chapter explains how to handle the printer.
Page 108 Handling the printer VJ-1324X OPERATION MANUAL Print flow chart The following flow chart illustrates the procedure to perform printing with the printer. Refer to each section as required. 1. Create print data. Create print data with application software. ↓ 2. Turn the power ON and set the media. 3.4 Loading media 4.2 Media ↓...
Page 109 VJ-1324X OPERATION MANUAL Handling the printer Media This section explains details of available media for this printer. 4.2.1 Media type The type and quality of media greatly influence the print result. Use media that matches the application, taking the following information into account. 4.2.2 Cautions on handling media Note the following points when handling the media.
Page 110 Handling the printer VJ-1324X OPERATION MANUAL 4.2.3 Precaution on storing media Note the following points on storing media. NOTE • Avoid high temperature, high humidity, and direct sunlight when storing media. • After removing the unused roll media from the scroller, wind it properly. Then wrap it with an individual bag and store it in an individual box.
Page 111 VJ-1324X OPERATION MANUAL Handling the printer 4.2.5.1 When raising the print head NOTE • If the head height adjustment lever is raised, high print quality is not guaranteed. • Do not open the front cover or change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
Page 112 Handling the printer VJ-1324X OPERATION MANUAL 3. Close the front cover. Name Front cover 4.2 Media...
Page 113 VJ-1324X OPERATION MANUAL Handling the printer 4.2.5.2 When returning the print head to the original position NOTE • Do not open the front cover or change the head height during printing. If the head height is changed, the alignment will be changed and high print quality will not be guaranteed.
Page 114 Handling the printer VJ-1324X OPERATION MANUAL 3. Close the front cover. Name Front cover 4.2 Media...
Page 115 VJ-1324X OPERATION MANUAL Handling the printer 4.2.6 Media feed adjustment This section explains the Media feed adjustment. The feeding length depends on the media type. The following or similar results may be seen in prints. • Printed images overlap. • White lines are printed on images.
Page 116 Handling the printer VJ-1324X OPERATION MANUAL 2. Performs Initial Print. a. Press the [Enter] key on the operation panel. • “Feed Length: 250 mm” is displayed on the operation panel. •The length of media that is fed (feeding length) for Initial Print is normally set at 250 mm. •If you increase the feeding length, the accuracy of the Media feed adjustment improves.
Page 117 VJ-1324X OPERATION MANUAL Handling the printer 4. Sets up Initial Adjust Change. a. Press the [+] key or [–] key on the operation panel to select “PF2: Initial Change”. b. Press the [Enter] key on the operation panel. • “Init.: 250.0/250 mm” is displayed on the operation panel. c.
Page 118 Handling the printer VJ-1324X OPERATION MANUAL d. After the Confirm Print, the media is cut. 4.4.3 Cutting media 6. Measure the distance between the two pluses in the Confirm Print using a ruler. Then, confirm that the distance matches the feeding length when printing. a.
Page 119 VJ-1324X OPERATION MANUAL Handling the printer • In the pattern, look for a place that has least white lines or overlapping in images.The number printed below the adequate pattern is the micro change value. • After the micro adjustment printing is completed, “Micro Change: 0.00%” is displayed on Operation panel.
Page 120 Handling the printer VJ-1324X OPERATION MANUAL Menu setups on the operation panel 4.3.1 Menu setup procedure Follow the procedure below to configure each setup menu. 1. Confirm that the operation panel is Normal. 2. Press the [Menu] key on the operation panel. •...
Page 121 VJ-1324X OPERATION MANUAL Handling the printer 4. The setting in the blinking part on the LCD monitor of the operation panel can be changed. Press the [+] key or [-] key to change the set value. 5. To save the changed setting, press the [Enter] key on the operation panel. •...
Page 122 Handling the printer VJ-1324X OPERATION MANUAL • The previous setup menu is displayed. • When the main menu is displayed, the screen turns to Normal. 4.3.2 Panel setup menu overview This section explains the Panel setup menu of the printer. There are the following items in the Panel setup menu.
Page 123 VJ-1324X OPERATION MANUAL Handling the printer Operating from the operation panel This section explains various functions that can be operated from the operation panel. 2.2.3 Operation panel •For names and functions of each key, refer to “ ”. 4.4.1 Feeding media You can feed the roll media at a position that you want.
Page 124 Handling the printer VJ-1324X OPERATION MANUAL 4.4.2 Stopping printing operation If you want to stop printing for some reason, operate as follows. 1. Stop sending printing data from the computer to the printer. 2. Press the [Cancel] key on the operation panel for two seconds. •...
Page 125 VJ-1324X OPERATION MANUAL Handling the printer 4.4.3 Cutting media This section explains how to cut media. If Media ejection mode is set to “Cut”, the printer cuts the media automatically after printing. 5.1.6 Output Mode menu If you press the [Cutting] key on the operation panel more than two seconds while the operation panel is Normal, you can cut the media at the desired position.
Page 126 Handling the printer VJ-1324X OPERATION MANUAL 4.4.4 Cutting media manually This section explains how to cut the roll media manually. CAUTION • Right after printing, the media guide becomes very hot. Allow the media guide to cool down before the next operation. Follow the procedure below to cut the roll media.
Page 127 VJ-1324X OPERATION MANUAL Handling the printer NOTE • When loading the new roll media, cut the front edge of the media if it is not straight. 4.4.5 Changing and confirming settings while printing While the printer is operating, you can change or confirm settings for the Panel setup menu. 4.4.5.1 Procedure for changing and confirming settings while printing Follow the procedure below to change or confirm settings for the Panel setup menu.
Page 128 Handling the printer VJ-1324X OPERATION MANUAL 4.4.5.2 Settings that can be changed or confirmed while printing NOTE • When you change a setting during operation, be sure to select “Backup” to save the setting that you changed. If the printer returns to Normal without “Backup” being selected, the changed setting is not saved. •...
Page 129 VJ-1324X OPERATION MANUAL Handling the printer 4.4.6 Pausing printing It is possible to pause to print during printing. Follow the procedure below to pause or restart printing. NOTE • If the printing is paused, the print quality will not be guaranteed. 1.
Page 130 Handling the printer VJ-1324X OPERATION MANUAL 4.4.7 Start Printing during Warm up You can start printing even when the heater temperature has not reached the preset value while the printer is being warmed up. NOTE • Even when printing is started during warm up, the printer continues to be warmed up until the preset temperature has been reached.
Page 131 VJ-1324X OPERATION MANUAL Handling the printer 4.4.8 Normal Display while Printing The remaining length and remaining time to complete the currently printing data can be displayed by an easy operation. NOTE • The values displayed in this function are just standard values, not guarantee the accuracy. •...
Page 132 Handling the printer VJ-1324X OPERATION MANUAL 3. Press [-] key on the operation panel to display “Remain Time”. • The remaining length of data currently printing will be displayed. 4. To return the display to [Printing], press [-] key on the operation panel. 4.4 Operating from the operation panel...
Page 133 VJ-1324X OPERATION MANUAL Panel setup menu Panel setup menu The section explains the Setup menu of the printer. Setup item Description Setup menu Various settings of the printer are configured. 5.1 Setup menu Test Print menu Performs nozzle check of the print head and setup list. 5.2 Test Print Menu Cleaning menu Performs head cleaning.
Page 134 Panel setup menu VJ-1324X OPERATION MANUAL Setup menu Various settings of the printer are configured. Setup item Description User Type Sets the user type setting for printing. • [Enter] key: shifts to the sub menu. 5.1.1 User Type menu Spitting Sets up the spitting operation while printing.
Page 135 VJ-1324X OPERATION MANUAL Panel setup menu Setup item Description Slant Check Sets up slanting detection during media loading. • [Enter] key: shifts to the sub menu. 5.1.14 Slant Check menu Auto Cleaning Sets up the time for auto cleaning during standby, before printing, and during printing. •...
Page 136 Panel setup menu VJ-1324X OPERATION MANUAL Setup item Description Alert Buzzer Selects how to turn off the printer beep sound when an error occurs. • [Enter] key: shifts to the sub menu. 5.1.28 Alert Buzzer menu Temporary Displays the menus which have been set to hide in the Menu Option menu temporarily. •...
Page 137 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.1 User Type menu Sets the user type setting for printing. Setup item Setting Description User Type Type 1 Settings for the media type to print are configured. It is possible to set 30 different user settings as “Type 1 to 30” Type 2 for printing.
Page 138 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.1.1 User Type menu Various settings on the user type settings are configured. In the user type menu, 30 different settings can be set as Type 1 to 30 for the following printing operation. Setup item Setting Description...
Page 139 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.1.1.1 Print Mode menu Settings for print quality (Print Mode) are set according to the usage of print data or print speed. Setup item Setting Description Mode Quality 1 Set the print mode. • Quality 1 to 4: Quality 2 Suitable for printing photographs.
Page 140 Panel setup menu VJ-1324X OPERATION MANUAL Details of Print Mode The set values of print quality that are registered in each print mode are as follows. NOTE In the following chart, the print speed becomes faster as it matches the chart. •...
Page 141 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.1.1.2 Effect menu Sets up the Effect menu. Set up this menu when you want to improve print quality by adjusting the set Print Mode. NOTE • The print quality may not be improved depending on the printing condition. Setup item Setting Description...
Page 142 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.1.1.3 Adjust Print menu Sets up when adjusting the printer for the optimum quality of image print. This setting is different for each user type setting. NOTE • This printer was adjusted at the factory shipment so that it obtains the optimum printing quality. Adjust the quality if the print quality changes after the installation environment or the media is changed.
Page 143 VJ-1324X OPERATION MANUAL Panel setup menu Standard Adjust Print Menu Adjusts only the print mode in the user type setting which is currently set. Setup item Setting Description Adj. Print1: Standard Confirm ptn. Print the test pattern for the alignment. Check before adjusting.
Page 144 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.1.1.4 Dist.Adj menu Sets up various settings on the media feed adjustment. Setup item Setting Description Initial Print Performs Initial Adjust Print. • [Enter] key: shifts to the sub menu. (1) Initial Print menu Initial Change Sets up Initial Adjust Change.
Page 145 VJ-1324X OPERATION MANUAL Panel setup menu (2) Init.Adj.Change menu Sets up Initial Adjust Change. Setup item Setting Description Init. The set value ±50.0mm in Sets up Initial Adjust Change. “Feed length” of Initial adjust e.g) When the set value in “Feed length*” of Initial adjust print print is set to 250mm, the adjustment range in this menu is 200mm to 300mm.
Page 146 Panel setup menu VJ-1324X OPERATION MANUAL (5) Micro Adj.Change menu Sets up Micro Adjustment Change. Setup item Setting Description Micro Adj.Change -5.00% to <0.00> to 5.00% Sets up Micro Adjustment Change. — • [Enter] key: saves the setting and shifts to the previous menu.
Page 147 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.1.1.6 Platen heater menu Sets the temperature of the platen heater. Set to improve print quality by allowing the ink to settle by heat. NOTE • The set temperature of the platen heater differs depending on the media. Setup item Setting Description...
Page 148 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.1.1.7 Dryer menu Sets the temperature of the dryer. Set to dry the print side after printing. NOTE • The set temperature of the dryer differs depending on the media. Setup item Setting Description Dryer Off / <30 °C>...
Page 149 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.1.1.9 Media thickness menu Sets the thickness of the media you are using. Once the media thickness is entered, print quality is automatically adjusted. Setup item Setting Description Media Thickness µ µ Enter the thickness of the media you are using in increments m to <170 m>...
Page 150 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.1.1.10 User Copy menu Collectively copies the setting values of the user type currently selected to a different user type. The following setting values are copied. • Print mode • Effect • Adjustment value for the adjustment print •...
Page 151 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.2 Spitting menu Sets up the spitting operation while printing. NOTE • When Spitting is set to “Off”, the nozzle will become easily clogged because spitting is not performed. In this instance, print quality cannot be guaranteed. •...
Page 152 Panel setup menu VJ-1324X OPERATION MANUAL Setup item Setting Description Spitting <On> Perform the flushing operation on the spitting box located on the origin side for every shuttle. • [Enter] key: saves the setting and shifts to the sub menu. 5.1 Setup menu On Media Perform the spitting operation on the page margins.
Page 153 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.2.1 Spitting Pass count menu Set the frequency (spitting return count) that the print head returns to the spitting box (located) on the origin side when setting “On” or “On Media” in the Spitting menu. NOTE •...
Page 154 Panel setup menu VJ-1324X OPERATION MANUAL <Example of spitting operation> Spitting setting Return Count setting Operation 1 time Performs the spitting operation on the flushing box on the origin side every time the print head returns to the origin position. Spitting is not performed over the media.
Page 155 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.3 Side Margin menu Set up the right and left margins (side margins) while printing. NOTE • When the spitting menu is set to “On Media”, the maximum printable media width becomes 10mm shorter. Therefore, the side margin becomes “value set on side margin menu”...
Page 156 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.4 Media Initial menu Sets whether to detect the media width and edge while initializing the media. NOTE • Set the media width that is set in the Media Width menu when setting “Off” in the Media detection menu.
Page 157 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.5 Media Width menu Specifies the media width between 7 mm away from the right edge of the platen and the left end if media detection is not performed during media initialization. (1) Media Width menu Displays the detected media width if media detection is performed during media initialization.
Page 158 Panel setup menu VJ-1324X OPERATION MANUAL (2) MediaWidth menu Setup item Setting Description MediaWidth **** mm Display the media width that is detected while initializing. — • [Cancel] key: shifts to the previous menu. 5.1 Setup menu 5.1.6 Output Mode menu Sets the media operation after printing.
Page 159 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.6.1 Ink Drying Time Menu This menu is used to set ink drying time. Setup Item Setting Description Ink drying time <0sec> to 60min Set the ink drying time. — • [Enter] key: Saves the set value and shifts to the previous menu.
Page 160 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.6.2 Page Gap menu If you set the media ejection mode to “Take-up”, the menu shifts to the Page Gap menu. In the Page Gap menu, you can change the margins between the print results. Setup item Setting Description...
Page 161 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.7.1 Cut Pressure menu Sets the media cutting pressure for the cutting operation. Setup item Setting Description Cut Pressure Cut the media at low pressure. Suitable for thin media or if the “High” pressure setting is too strong.
Page 162 Panel setup menu VJ-1324X OPERATION MANUAL Setup item Setting Description Origin Change the print head position and media feeding distance with the following • X (media feeding distance): keys. -15000 mm to 15000 mm • [>] key: Decreases the print head transferring distance •...
Page 163 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.9 Prev. Stick menu Sets up to prevent media from sticking when printing starts. NOTE • When the Output Mode menu is set to “Take-up”, the setting for the Prev. Stick menu is disabled. 5.1.6 Output Mode menu Setup item Setting...
Page 164 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.11 Head Travel menu Sets up the range that the print head moves while printing. Setup item Setting Description Distance <Data> The print head moves the range of the print data width. The printing speed will be improved since the moving range of the print head is optimized.
Page 165 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.13 Strike Wait menu Sets up the waiting time while overwrite printing. NOTE • When using the media with a narrow width, the media cannot be warmed up adequately, therefore the print quality may not be preserved. In such a case, set up the Strike Wait time while overwrite printing to warm up the media adequately before printing.
Page 166 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.15 Auto Cleaning menu Configure the settings for the auto-cleaning operation. •The cleaning mode reflects the settings in the operation panel. 6.2.3 Head cleaning Setup item Setting Description Auto Cleaning WaitingTime Set the value for auto-cleaning in standby mode. 5.1.15.1 Idle Auto Cleaning Print time Set the value for auto-cleaning in printing mode.
Page 167 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.15.1 Idle Auto Cleaning Set the auto cleaning interval for standby mode. Setup item Setting Description WaitingTime Off / 10 mins to <360 mins> Sets the time for auto-cleaning in WaintingTime mode. to 1440 mins •...
Page 168 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.15.2 Printing Mode Auto Cleaning Set the auto cleaning interval for printing mode. Setup item Setting Description PrintingTime <Off> / 5 mins to 180 mins Selects the time for auto-cleaning while printing. • Off: Auto cleaning is not performed. •...
Page 169 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.15.3 Pre-printing Mode Auto Cleaning Set the value for auto-cleaning in pre-printing mode. Setup item Setting Description Before Print <Off> The auto cleaning is not performed. • Perform the head cleaning selected in the Cleaning menu before printing.
Page 170 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.16 Ink Status menu Displays the various information of smart chips. 5.1 Setup menu...
Page 171 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.16.1 SmartChip menu NOTE • To display the various information of Smart chips, use genuine ink and S/C cards. If ink other than genuine ink is used, the ink status will not be displayed correctly. Setup item Setting Description...
Page 172 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.17.1 Roll Length menu Sets up the roll media length. NOTE • After replacing the roll media, set the roll media length again. If the roll media length is not set, the residual quantity of roll media may not be displayed correctly. Setup item Setting Description...
Page 173 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.17.2 Print Stop menu You can set whether or not to display “Roll Remain Error” and pause printing when the length of the roll media that is counted inside the printer becomes 0. NOTE •...
Page 174 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.17.3 Near End menu You can display “Roll Near End: *m” (* is replaced with a number between 1 and 10) before the length of the roll media that is counted inside the printer becomes 0. Setup item Setting Description...
Page 175 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.19 CR Maintenance menu Performs maintenance. Used in the following cases. • Cleaning the cleaning wiper 6.2.4 Cleaning the cleaning wiper • Cleaning around the print head 6.2.5 Cleaning around the print head • Replacing Cutter 6.1.3 Replacing Cutter Setup item...
Page 176 (20 %). PF Motor • The part should be changed when all of the asterisks have disappeared, and “Change” is displayed. Contact your local MUTOH dealer to ask for replacing parts. — • [Cancel] key: shifts to the previous menu.
Page 177 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.23 Subnet Mask menu Sets the subnet mask of the printer. NOTE • Be sure to set the subnet mask after consulting the network administrator. Setup item Setting Description Subnet Mask 000.000.000.000 to Change the subnet mask by operating the following keys. <255.255.255.000>...
Page 178 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.25 Header Dump menu This function is to specify whether to print the following information (dump data) of print data. • Data header • Data dot number (printed only when Header damp setting is “On”) •...
Page 179 VJ-1324X OPERATION MANUAL Panel setup menu 5.1.26 Start Feed Menu If you set the start feed beforehand, you can change the margins between the print results. Setup Item Description Setup Item Start Feed -10 mm to <0 mm> to • When the value is bigger than 0: the margins are bigger than 500 mm when it is set to “0”.
Page 180 Panel setup menu VJ-1324X OPERATION MANUAL 5.1.28 Alert Buzzer menu Selects how to turn off the printer beep sound when an error occurs. For unattended printing, you can select “Off” setting to avoid continuous buzzer beep. Setup item Setting Description Alert Buzzer <On>...
Page 181 VJ-1324X OPERATION MANUAL Panel setup menu Test Print Menu Performs nozzle check of the print head and setup list. •Refer to the following for the operation procedure of test print. 3.5 Test print Setup item Description Nozzle Check Perform the nozzle check printing. It is used to check whether there are any clogged heads, or missing or blurred prints.
Page 182 Panel setup menu VJ-1324X OPERATION MANUAL Cleaning menu Performs head cleaning. •Head cleaning can be operated when the printer is Normal. Refer to the following for operation procedures. 6.2.3 Head cleaning Setup item Description Short Discharges smaller amount of ink compared to “Normal”. Normal Select this mode normally.
Page 183 VJ-1324X OPERATION MANUAL Panel setup menu Menu Option menu Sets up the contents of the Setup menu. You can make setup items that you do not normally use invisible. Switch the setting “On (displayed)” to “Off (undisplayed)” using the [<] key or [>] key on the operation panel.
Page 184 Panel setup menu VJ-1324X OPERATION MANUAL Setup item Setting Description Strike Wait Sets up whether to display the Strike Wait menu. <On> Slant Check Sets up whether to display the Slant Check menu. <On> Auto Cleaning Sets up whether to display the Auto Cleaning menu. <On>...
Page 185 VJ-1324X OPERATION MANUAL Panel setup menu Setup item Setting Description ALL On Displays all items in the Setup menu. • Pressing the [Enter] key displays “*” for all items in the Menu Option menu. NOTE • The items under Exhaust fan menu remain Off.
Page 186 Panel setup menu VJ-1324X OPERATION MANUAL Version menu Displays the versions of the firmware. Setup item Setting Description Ver. M/C *.**(Main side)/ Displays the versions of the firmware of the main side (M) and *.**(Controller side) controller side (C). — •...
Page 187 VJ-1324X OPERATION MANUAL Panel setup menu Sleep Mode menu Sleep mode settings are configured. When you activate sleep mode, the printer operates as follows. • The vacuum fan stops. • All heaters stop. • All lamps turn off except for the power lamp. •...
Page 188 Panel setup menu VJ-1324X OPERATION MANUAL 5.6.1 Timer Setting menu Set the head cleaning interval of this printer for Sleep Mode. When more than the set time has passed, the print head is cleaned automatically. NOTE • During Sleep Mode, even if the set amount of time has passed, print-head cleaning is not performed under the following circumstances.
Page 189 VJ-1324X OPERATION MANUAL Panel setup menu 5.6.2 Sleep Mode Start menu Activate Sleep Mode During Sleep Mode, “Restart –> Enter” will be displayed in the operation panel. During Sleep Mode, pressing [Enter] key will return the printer to normal operation. NOTE •...
Page 190 Panel setup menu VJ-1324X OPERATION MANUAL Display menu Sets the language and unit displayed on the LCD monitor of the operation panel. Setup item Setting Description Display Language Sets the language used in the menu items displayed on the LCD monitor of the operation panel. 5.7.1 Language menu Temperature Sets the unit of temperature display.
Page 191 VJ-1324X OPERATION MANUAL Panel setup menu 5.7.3 Length menu Sets the unit to display the length. Setup item Setting Description Length <mm> Displays the length in millimeters (mm). inch Displays the length in inches (inch). — • [Enter] key: saves the setting and shifts to the previous menu.
Page 192 Panel setup menu VJ-1324X OPERATION MANUAL Job Status Menu Various information of previous print will be displayed. The length of printed data and if the print is completed will be displayed. When the print is canceled, the information how much the print is completed will be displayed. Setup item Setting Description...
Page 193 VJ-1324X OPERATION MANUAL Maintenance Maintenance This chapter describes daily maintenance of the product.
Page 194 Maintenance VJ-1324X OPERATION MANUAL Replacing consumable components This section describes the replacement time and steps of ink cartridge (or ink bags), roll media, razor blade. 6.1.1 Replacing ink cartridges This section describes when to replace the ink cartridges. (1) Replacement time a.
Page 195 NOTE • To use 1000ml ink bags, high capacity pack adapters (option) are required. For details on high capacity pack adapters, contact your local MUTOH dealer. • Use genuine ink cartridges for replacement. This printer is designed to use genuine ink cartridges.
Page 196 Maintenance VJ-1324X OPERATION MANUAL NOTE • Do not share the ink cartridge once installed with another printer. The cartridge will not be usable from that time onward. • Do not give ink cartridges or ink bags strong shakes. Doing so may cause ink leakage. •...
Page 197 VJ-1324X OPERATION MANUAL Maintenance 3. Take out the new ink cartridge from the bag. NOTE • Open the bag just before attaching the ink cartridge to the ink cartridge slot. Leaving the ink cartridge with the bag open for a long time may result in abnormal printing. •...
Page 198 Maintenance VJ-1324X OPERATION MANUAL (2) Replacing high capacity pack adapter (option) 1. Confirm that the printer is turned ON. NOTE • Do not replace high capacity pack adapter when the printer is turned OFF. The remaining ink may not be detected correctly, causing abnormal printing. 2.
Page 199 VJ-1324X OPERATION MANUAL Maintenance 4. Install the ink bag and smart chip card to high capacity pack adapter. NOTE • To install or remove the high capacity pack adapter to/from the ink bag and smart chip card, refer to the operation manual included with high capacity pack adapter. 5.
Page 200 Maintenance VJ-1324X OPERATION MANUAL 6.1.2 Replacing Roll Media This section describes when and how to replace the roll media. (1) Replacement time Replace the roll media when the following situation occurs. a. When the roll media loaded in the printer runs out •...
Page 201 VJ-1324X OPERATION MANUAL Maintenance 3. Hold the both edges of the scroller to rewind the roll media by hands. Name Roll media Scroller 4. Remove the scroller unit, and place it on a flat floor. Name Scroller 6.1 Replacing consumable components...
Page 202 Maintenance VJ-1324X OPERATION MANUAL 5. Hold the movable media stopper and lightly tap it as illustrated to remove the movable media stopper. NOTE • When removing the roll media, do not strike the left edge of the scroller (on the movable media stopper side) strongly on the floor.
Page 203 VJ-1324X OPERATION MANUAL Maintenance 8. When not loading the roll media, install the movable stopper to the scroller and set the scroller to the printer. Name Movable media stopper Scroller 6.1.3 Replacing Cutter This section describes when and how to replace the cutter. (1) Replacement time Replace the cutter when the following situation occurs.
Page 204 Maintenance VJ-1324X OPERATION MANUAL (3) Replacing steps Follow the procedure below to replace the cutter. 1. If the printer is turned ON, make sure the following. • Printing or other operations are not in progress. • The operation panel display is Normal. 2.
Page 205 VJ-1324X OPERATION MANUAL Maintenance c. Press the [+] key or [–] key to select “Set20: CR Maintenance”. d. Press the [Enter] key on the operation panel. • “CR Mainte.: Start” is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.19 CR Maintenance menu 3.
Page 206 Maintenance VJ-1324X OPERATION MANUAL 4. Open Maintenance cover. Name Maintenance cover NOTE • Replace the cutter in a short time. Leaving the print head at the cutter replacement position may result in clogging of the print head. 5. Press the tab of the cutter lightly, turn the cutter holder in the direction as illustrated below. NOTE •...
Page 207 VJ-1324X OPERATION MANUAL Maintenance 6. Remove the cutter. CAUTION • Do not touch the blade edge. It may cause an injury. • Do not touch the cutter blade edge with a hard substance or drop the cutter. The cutter blade may be damaged or chipped. NOTE •...
Page 208 Maintenance VJ-1324X OPERATION MANUAL Name Razor blade 8. Press the tab of the cutter lightly, return the cutter holder to its initial position. NOTE • Do not press the tab of the cutter strongly or suddenly let go of it. There is a spring in the cutter holder and it may fly out.
Page 209 VJ-1324X OPERATION MANUAL Maintenance 10. Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Mainte.: Start” is displayed on the operation panel. 11. Press the [Menu] key on the operation panel. •...
Page 210 It could lead to an electric shock or fire. Immediately turn OFF the power switch, disconnect the power plug from the electric socket, and contact your local MUTOH dealer. CAUTION • When cleaning the areas other than the wiper, make sure to turn OFF the power and unplug the power cable.
Page 211 VJ-1324X OPERATION MANUAL Maintenance 6.2.1 Cleaning the outer case This section describes how to clean the outer case. Wipe out dust and dirt attached to the outer case by using a soft cloth. 6.2 Cleaning the printer...
Page 212 Maintenance VJ-1324X OPERATION MANUAL 6.2.2 Cleaning the inside of the printer This section describes how to clean the inside of the printer. Follow the procedure below. 1. Open the front cover. Name Front cover 2. Remove paper powder and dust attached to the pressurizing rollers using a soft brush. NOTE •...
Page 213 VJ-1324X OPERATION MANUAL Maintenance 3. Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to the platen and media guide. Name Platen Media guide 4. Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted (silver color) area in the center of the grid roller.
Page 214 Maintenance VJ-1324X OPERATION MANUAL 6.2.3 Head cleaning If printed data is blurred or lacks part of it, clean the print head surface and nozzle (Head cleaning). Follow the procedure below to perform Head cleaning. NOTE • When not using the printer for a long period (one week or more), perform Head cleaning once a week.
Page 215 VJ-1324X OPERATION MANUAL Maintenance NOTE • If you fail to remove blurs or incompleteness of printing in one Head cleaning, perform strong cleaning. • If blurs or lacking parts in printed media do not disappear with several times of Head cleaning, refer to “...
Page 216 Maintenance VJ-1324X OPERATION MANUAL • The operation panel shifts to the Setup menu display. b. Press the [>] key on the operation panel. • “Set1: User Type” is displayed on the operation panel. c. Press the [+] key or [–] key to select “Set20: CR Maintenance”. d.
Page 217 VJ-1324X OPERATION MANUAL Maintenance 3. Press the [Enter] key on the operation panel. • Maintenance starts. • The print head moves to the left. • “CR Mainte.: End” is displayed on the operation panel. 4. Open the front cover. Name Front cover CAUTION •...
Page 218 Maintenance VJ-1324X OPERATION MANUAL 5. Use the cleaning stick to remove the ink and dust on the cleaning wiper. a. Front side of the cleaning wiper: Remove the ink and dust in the horizontal direction. Name Cleaning wiper Cleaning stick Head cap unit b.
Page 219 VJ-1324X OPERATION MANUAL Maintenance 6. Close the front cover. Name Front cover 7. Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Mainte.: Start” is displayed on the operation panel. 8.
Page 220 Maintenance VJ-1324X OPERATION MANUAL • The printer enters Normal. • Cleaning the cleaning wiper is complete. 6.2.5 Cleaning around the print head This section describes how to clean around the print head. (1) Time for cleaning When foreign substances such as dust or ink clump that can cause missing dots or ink leakage is attached around the print head (2) Cleaning procedures Follow the procedure below to clean around the print head.
Page 221 VJ-1324X OPERATION MANUAL Maintenance 2. Display the CR Maintenance menu on the operation panel. a. Press the [Menu] key on the operation panel. • “Menu1: Setup>” is displayed on the operation panel. • The operation panel shifts to the Setup menu display. b.
Page 222 Maintenance VJ-1324X OPERATION MANUAL d. Press the [Enter] key on the operation panel. • “CR Maine.: Start” is displayed on the operation panel. • The display enters the CR Maintenance menu. 5.1.19 CR Maintenance menu 3. Press the [Enter] key on the operation panel. •...
Page 223 VJ-1324X OPERATION MANUAL Maintenance 4. Open the maintenance cover on the left of the printer. Name Maintenance cover 5. Move the print head section by hand to where the circumference of the Print head is visible. Name Print head section Circumference of the Print head CAUTION •...
Page 224 Maintenance VJ-1324X OPERATION MANUAL 6. Use a penlight, etc to check if any foreign substance, such as dust or ink clump, is attached to the following places. Name Around the print head Head guide Nozzles Dust, ink clump, etc CAUTION •...
Page 225 VJ-1324X OPERATION MANUAL Maintenance 7. When some foreign substance such as dust or ink clump is attached, use the cleaning stick to remove Name Around the print head Head guide Nozzles Cleaning stick 8. Close the left maintenance cover. • Close the cover firmly until it is locked.
Page 226 Maintenance VJ-1324X OPERATION MANUAL 9. Press the [Enter] key on the operation panel. • The print head returns to its original position. • “CR Maine.: Start” is displayed on the operation panel. 10. Press the [Menu] key on the operation panel. •...
Page 227 VJ-1324X OPERATION MANUAL Maintenance Disposal of waste fluids The timing and method for the disposal of waste fluid are described below. (1) Disposal timing Dispose of waste fluids in the following cases: a. When the waste fluid tank is more than half full. b.
Page 228 Maintenance VJ-1324X OPERATION MANUAL 3. Open the waste fluid valve, and transfer the waste fluid to the container. NOTE • When transferring the waste fluid to the empty container, the waste fluid may spatter. Make sure to put the container close to the waste fluid valve. Name Waste fluid valve Empty container...
Page 229 VJ-1324X OPERATION MANUAL Maintenance Moving or transporting the printer This section describes how to move or transport the printer. 6.4.1 Moving the printer This section describes how to move the printer. CAUTION • Move the printer maintaining a horizontal position. •...
Page 230 Maintenance VJ-1324X OPERATION MANUAL 6. Remove the scroller. 7. Remove all the cables, such as the power cable. 8. Unlock the casters to move it. NOTE • The casters supplied with the dedicated stand are manufactured for little movement in flat indoor areas, not for transporting equipment.
Page 231 When transporting the printer, make sure to pack it in the same condition as purchased, using protective and packing materials to protect the printer from vibration and shocks. NOTE • When transporting the printer, consult the MUTOH product dealer at your point of purchase. 6.4 Moving or transporting the printer...
Page 232 Maintenance VJ-1324X OPERATION MANUAL 6.4 Moving or transporting the printer...
Page 233 Troubleshooting This chapter describes possible troubles during the use of this product and countermeasures. If the error not included in any items of this section occurs, contact your local MUTOH dealer. NOTE • If you want to receive product warranty, prepare the warranty certificate.
Page 234 Troubleshooting VJ-1324X OPERATION MANUAL Malfunctions and failures This section describes undisplayed malfunctions and failures of the printer, possible causes and countermeasures. 7.1.1 Problems in installation and introduction (1) Cannot perform the initial ink charge Possible cause Remedy Reference Is the front cover open or media loading lever Close the front cover, or lower the media 3.4 Loading raised?
Page 235 VJ-1324X OPERATION MANUAL Troubleshooting 7.1.2 Cannot print at all (1) Does not work at all after power activation Possible cause Remedy Reference Is the power cable connected to the plug? Connect the power cable. 3.1 Power cable connection Does the AC power supply provide the Connect the cable to another outlet.
Page 236 Troubleshooting VJ-1324X OPERATION MANUAL (4) Cannot use the computer online using LAN Possible cause Remedy Reference Is the network interface cable connected Confirm the types of the cross and straight 3.7.3 correctly? cables, and connect the network interface Connecting a cable correctly.
Page 237 VJ-1324X OPERATION MANUAL Troubleshooting (2) The media is crumpled during initialization NOTE • If the media is jammed or torn, remove it according to 7.3 The media is jammed Possible cause Remedy Reference Is the loading position of the media correct? Set the media correctly.
Page 238 Troubleshooting VJ-1324X OPERATION MANUAL (4) Media jams frequently occur Possible cause Remedy Reference Is the media used in an environment other Use the media in a dedicated environment. 4.2.2 Cautions than the one specified? on handling media Are you using the old media? Replace it with new media.
Page 239 VJ-1324X OPERATION MANUAL Troubleshooting (3) Printing is blurred Possible cause Remedy Reference Is the media printed on the printing surface? Confirm the printing surface of the media and 3.4 Loading set it correctly. media Did you perform Alignment? Perform Alignment. 3.6 Adjust Print Did you perform Media feed adjustment?
Page 240 Troubleshooting VJ-1324X OPERATION MANUAL (6) Printing lines are duplicated or patchy Possible cause Remedy Reference Is the nozzle in good condition? Perform Head cleaning. 6.2.3 Head cleaning Is the head height set to High? Return the head height to “Low”. 4.2.5 Head height adjustment 7.1 Malfunctions and failures...
Page 241 VJ-1324X OPERATION MANUAL Troubleshooting Error messages This section describes messages displayed during normal printer operation or when errors occur, and solutions to the messages. 7.2.1 Status messages When the product is operating correctly, each operation status is displayed on the operation panel as below.
Page 242 Troubleshooting VJ-1324X OPERATION MANUAL Display Description Reference Power Off Turning the printer off. 3.2.2 Turning Please wait a while. the power OFF Do not unplug the power cable till the operation panel is turned off. Change Head Gap Low Turning the power off. 4.2.5.2 When Set the head height to Low.
Page 243 VJ-1324X OPERATION MANUAL Troubleshooting 7.2.2 Message type error display and remedies Message type errors are displayed when certain failures occur during printer operation. If a message type error occurs, the printer may display the following error messages on the operation panel and stop operation.
Page 244 Insert ink cartridges correctly 6.1.1 wrong slots. again. Replacing ink cartridges [*] S/C Ink Err The ink cannot be used for Contact your local MUTOH 6.1.1 this printer. dealer. Replacing ink cartridges [*] S/C CodeErr Inserted Ink cartridge is not a Contact your local MUTOH —...
Page 245 VJ-1324X OPERATION MANUAL Troubleshooting NOTE • [****] of the error display indicates the ink color that is subject to warning. 7.2 Error messages...
Page 246 For an error requiring restart, operation will return to normal after removing the cause of the error and restarting the printer. If the same error continues to be displayed, contact the your local MUTOH dealer. Be sure to tell us the code no. of the error message when you contact us.
Page 247 VJ-1324X OPERATION MANUAL Troubleshooting The media is jammed When the set media is jammed, follow the procedure below to remove it. 1. Turn OFF the power of the printer. 3.2.2 Turning the power OFF 2. Open the front cover. Name Front cover 3.
Page 248 Troubleshooting VJ-1324X OPERATION MANUAL 4. Raise the media loading lever. Name Media loading lever 5. Pull the media to your side, and cut the torn part with cutting tools such as a razor blade. Name Razor blade Roll media 7.3 The media is jammed...
Page 249 VJ-1324X OPERATION MANUAL Troubleshooting 6. Hold the both edges of the scroller to rewind the roll media by hands. Name Roll media Scroller 7. If paper dust or pieces of paper remain inside the printer, remove them. 7.3 The media is jammed...
Page 250 Troubleshooting VJ-1324X OPERATION MANUAL Smartchip Recovery When the following message is prompted on the operation panel, a smartchip error such as broken chip may have occurred in the ink cartridge. • [***] S/C Recog. Err. • [**] Check Color ->E Check that the correct color is inserted in the cartridge slot and perform smartchip recovery.
Page 251 VJ-1324X OPERATION MANUAL Appendix Appendix This chapter describes specifications and included components with this printer.
Page 252 Appendix VJ-1324X OPERATION MANUAL Product specifications 8.1.1 Printer specifications Items Specification Model name VJ-1324X Printing method On-demand piezo drive system Drive system Firmware servo/DC motor drive Media feed system Multipoint pressurizing grid roller system Media fixing system Pressurization roller down system by manual lever Media feed/ejection Roll media Rear feed/Front ejection...
Page 253 VJ-1324X OPERATION MANUAL Appendix Items Specification Power Power voltage AC 90 V to AC 132 V / AC 198 V to AC 264 V Frequency 50 Hz/60 Hz ± 1 Hz Power consumption Printing 1,550 W or less Standby 44 W Outer diameter Height 1,218 mm (including the stands)
Page 254 Appendix VJ-1324X OPERATION MANUAL Interface specification This section describes each type of interface specifications supported by this product. 8.2.1 Network interface specification Items Specification Network type Ethernet IEEE802.3 Network I/F 10BASE-T/100BASE-TX Automatic transfer type (RJ-45 Connector twist pair cable) MDI/MDI-X Automatic transfer Corresponding protocol TCP/IP 8.2 Interface specification...
Page 255 VJ-1324X OPERATION MANUAL Appendix Options/Supply list For more information about the options and the supply items, contact your local MUTOH dealer. 8.3 Options/Supply list...
Page 256 Appendix VJ-1324X OPERATION MANUAL 8.3 Options/Supply list...
Page 257 VJ-1324X OPERATION MANUAL Setup menu diagram Setup menu diagram For details of the Setup menu configuration diagram, refer to the followings. NOTE • For details of each setup item, refer to followings: • Setup menu diagram (Ready to Print): " "...
Page 258 Setup menu diagram VJ-1324X OPERATION MANUAL Setup menu diagram (Ready to Print) (1/4) Setup User Type to Setup menu diagram(Ready to Print) (2/4) <On> Spitting On Media <5 mm> to 25 mm Side Margin Media Initial Top&Width <Width> 210mm to <1,000 mm> to 1,371 mm Media Width (When Media Initial menu is "Off") MediaWidth...
Page 259 VJ-1324X OPERATION MANUAL Setup menu diagram Setup menu diagram (Ready to Print) (2/4) To Setup menu diagram (Ready to Print)(1/4) <Type 1> to Type 30 Print Mode Quality 1 Quality 2 Quality 3 Quality 4 Graphics 1 <Graphics 2> Graphics 3 Graphics 4 Banner 1 Banner 2...
Page 260 Setup menu diagram VJ-1324X OPERATION MANUAL Setup menu diagram (Ready to Print) (3/4) Setup to Setup menu diagram(Ready to Print) (1/4) Off / 5 min to WaitingTime Auto Cleaning <360 min> to 1440 min <Off> / 5 min to PrintingTime 180 min Before Print <Off>...
Page 261 VJ-1324X OPERATION MANUAL Setup menu diagram Setup menu diagram (Ready to Print) (4/4) To Setup menu diagram (Ready to Print)(1/4) Test Print Nozzle Check Mode Print SetUp List Palette Cleaning Short Normal Long LittleCharge Initial Charge Off / <On> Menu Option User Type Off / <On>...
Page 262 Setup menu diagram VJ-1324X OPERATION MANUAL Setup menu diagram (Receiving / Converting / Printing) Temperature Pre Heater Platen Heater Dryer Pre Heater Off/30 C to 50 C Platen Heater Off/30 C to 50 C Dryer Off/30 C to 50 C PF Micro Adj.
Page 263 VJ-1324X OPERATION MANUAL Revision History General Information Date Version Manual code Supported Firmware 2015.7 VJ1324XE-A-00 V.2.08 2016.12 VJ1324XE-A-01 V.3.01 2020.4 VJ1324XE-A-02 V.3.07 or later...

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