IBM TotalStorage DS300 Best Practices Manual page 216

This log file contains events from all Management Stations added to the
ServeRAID Manager.
To save the events for a particular Management Station, select the
Management Station and use the menu actions and save the events from
there. Please note that by default the filename and location are the same.
b. Save printable configuration information
Save the printable configuration information for every Management
Station. In the figure below there are three Management Stations added.
This action has to be performed for every station. The printable
configuration is stored in a file with the name RaidExt1.log in a
subdirectory with the name of the Management Station in the IBM
ServeRAID Manager installation directory.
c. Save controller diagnostic file
Use Hyperterminal to connect via TCOP/IP (Winsock) to Controller A.
• Enter administrative mode.
• Enter diagnostic dump 1xmodem and press enter
Figure 4-192 Hyperterminal — Logon and diagnostic dump
• After the message "Creating the dump file: 0kB" appears click the
198
IBM TotalStorage DS300 and DS400 Best Practices Guide
Note: A serial cable is required for this connection. An IBM Service
representative must be onsite when this procedure is performed.
Hyperterminal menu Transfer → Receive File