Lexmark C935 Service Manual page 261

Media damage
Leading edge
Trailing edge
Step
1 Check printer installation placement.
Check the installation surface for irregularities.
Check for missing printer foot.
Is the setup surface normal?
2 Check the media feed.
Remove the media tray assembly.
Properly load media in the media tray assembly.
Properly install the media tray assembly in the printer.
Re-print the defective image.
Does the error continue?
3
Check the media condition.
Load new, dry, recommended media.
Re-print the defective image.
Does the error continue?
4 Check the 2nd transfer roll assembly for contamination
and wear.
Is the 2nd transfer roll assembly free of excess wear
and contamination?
5 Check the registration/transport roll assembly.
Are all drive rolls on the registration/transport roll
assembly free of contamination, wear and damage?
Check Yes
Go to step 2. Correct the
installation
placement.
Go to step 3. Problem solved.
Go to step 4. Problem solved.
Go to step 5. Replace the 2nd
transfer roll
assembly.
Go to "2nd
transfer roll
assembly
removal" on
page 4-35.
Go to step 6. Replace
registration/
transport roll
assembly.
Go to
"Registration /
transport roll
assembly
removal" on
page 4-36.
Diagnostic information
5057-XXX
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