Auerswald COMpact 5010 VoIP Installation And Commissioning Instructions
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Auerswald COMpact 5010 VoIP Installation And Commissioning Instructions

Auerswald COMpact 5010 VoIP Installation And Commissioning Instructions

Pbxs for analogue/isdn and internet telephony
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Installation and Commissioning Instructions
PBXs for analogue/ISDN and Internet telephony
COMpact 5010 VoIP
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Summary of Contents for Auerswald COMpact 5010 VoIP

  • Page 1 Installation and Commissioning Instructions PBXs for analogue/ISDN and Internet telephony COMpact 5010 VoIP COMpact 5020 VoIP...

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Inhaltsverzeichnis Important Information............................. 5 Safety information ..............................5 Symbols and signal words used..........................6 Proper use................................. 6 Technical data................................. 10 Recommended number of system telephones for a complete system ..............12 Power consumption of the various end devices...................... 12 Environmental notice...............................
  • Page 4 Table of Contents Configuring the PBX (quick setup) .......................... 33 Configuring the static IP address in the computer ....................34 Changing the Ethernet configuration on the PBX ....................35 Querying the Ethernet configuration on the PBX ....................35 Connecting the PC to the Ethernet port ........................36 Putting standard ISDN end devices into operation ....................

  • Page 5: Important Information

    Important Information Important Information This section includes necessary information for operating the devices safely. Before installing and commissioning the PBX, be sure to read the safety information listed here. Also become familiar with the proper use of the device as well as the technical data. Safety information Warning: Improper handling of the device can result Make sure that the Schuko socket for connecting...

  • Page 6: Symbols And Signal Words Used

    General information adversely influence the usability of functions. The COMpact 5010 VoIP and COMpact 5020 VoIP devices are telecommunication systems; they will be referred to as PBXs in the following. These PBXs connect...
  • Page 7 VoIP accounts for up to ISDN telephone 20 different VoIP providers: Standard VoIP telephone (SIP) 10 (COMpact 5010 VoIP) 20 (COMpact 5020 VoIP) Internal S port The PBX supports two different types of VoIP account:...
  • Page 8 T-Net-capable analogue telephone, most T-Net functions can be used via the 6 (COMpact 5010 VoIP) or 10 (COMpact 5020 existing function keys on the telephone. VoIP) internal analogue ports 1 Ethernet interface for administration and internal IP and Internet telephony over two VoIP channels...
  • Page 9 To support the voice mail and fax function, the PBX possible. needs firmware version 4.0 or higher. The COMpact 5010 VoIP has a universal slot and the Note: An S port corresponds to two ISDN channels. COMpact 5020 VoIP has three universal slots for the...

  • Page 10: Technical Data

    Protection class ISDN internal/external port, optionally as internal S port, Power COMpact 5010 VoIP: 5 W min., 30 W max. internal U port or external S port, switch- COMpact 5020 VoIP: 6 W min., 40 W max. able (jumper);...
  • Page 11 Important Information Connection types with the Euro-ISDN protocol (DSS1); Connection options on the COMpact 2ISDN module 2 B-channels per port, direct connection to a ISDN internal/external ports, optionally as internal S telephone or to the U adapter port, internal U port or external S port, Range...

  • Page 12: Recommended Number Of System Telephones For A Complete System

    DECT 900 DECT 900/ DECT IP1040 DECT 900/ Base 900C Handset Base 900C Handset COMpact 5010 VoIP COMpact 5020 VoIP Power consumption of the various end devices Power End device Max. 2 W COMfortel 1100/1500/1600/2500/2500 AB/2600 system telephones Max. 1 W...

  • Page 13: Environmental Notice

    Information about the accompanying instructions Additional instructions tions on the support pages on the Auerswald web site (Internet address: www.auerswald.de). How to configure a PBX using the integrated web server is thoroughly described in the Configuration Manual. How...

  • Page 14: Preparation

    Preparation Preparation This section describes the preparations required before installing and commissioning the device. In addition, how to open the casing, and how to attach it to the wall, as well as how to install modules on the PBX (not included in the delivery). In addition, this section describes how to select specific operation modes on the switchable ports, and how to enable and disable the termi- nators.

  • Page 15: Overview Of Terminal Area

    Preparation Overview of terminal area outside of Germany Dongle Alternate Default Reset Termination Termination (20) (21) (22) (23) Port b2 b1 a1 a2 b2 b1 a1 a2 (24) (25) (26) (27) (28) (29) Fig. 3: Base circuit board, COMpact 5010/5020 VoIP Western socket for connecting to the S port 1 Universal slot A...

  • Page 16: Overview Of The Compact 2Isdn Module

    Preparation Overview of the COMpact 2ISDN module Fig. 4: COMpact 2ISDN module Jumper for switching the operation mode on the S port 1 DIP switches for terminators on the S port 1 Terminal clamps for connecting to the S port 1 Terminal clamps for connecting to the S port 2 DIP switches for terminators on the S...

  • Page 17: Mounting The Device On The Wall

    Preparation Mounting the device on the wall Requirements Screw in the two screws far enough that the screw head is about 5 mm away from the wall. See Fig. – Hand tools and material: Drill and screw driver The accompanying drilling template Fig.

  • Page 18: Switching Terminators

    Preparation Port 2 on the base circuit board only supports the operating modes S internal and U internal. Fig. 8: Jumper setting Steps to take Remove the jumper for the port to be switched. internal Reinsert the jumper according to the desired operat- internal external ing mode.

  • Page 19: Closing The Casing

    Preparation Note: There is no circuit board guide for the COM- pact 2VoIP/6VoIP module slot. Press the module downwards and vertically towards the base circuit board. Dongle Alternate Default Reset Termination Termination (21) (20) (22) (23) Port b2 b1 a1 a2 b2 b1 a1 a2 Fig.

  • Page 20: Connecting To The Network Provider

    Connecting to the Network Provider Connecting to the Network Provider This section describes how to connect to the NT or to the analogue wall socket for the network provider. Whenever possible, a difference is made in whether the device is to be connected directly or the lines are to be laid permanently. In addition, this section describes how to connect the PBX to the Internet (VoIP) via a router.

  • Page 21: Connecting The Analogue Connection Directly To The External Analogue Port

    Connecting to the Network Provider Connecting the analogue connection directly to the external analogue port Requirements – Minimal distance between the devices Fig. 13: Connecting the analogue connection Note: If the analogue connection is relatively far away from the PBX, a cable must first be laid. –...

  • Page 22: Connecting Isdn (Nt) Directly To The External S Port

    Connecting to the Network Provider Connecting ISDN (NT) directly to the external S port Requirements IIIIIIIIIIIIIIIIIIIIIII Fig. 14: Connecting the NT to the COMpact 2ISDN – Enabled operation mode “S external” on the S port IIIIIIIIIIIIIIIII module in question. See Page –...

  • Page 23: Connecting The Ethernet Port To The Internet

    Connecting to the Network Provider Cable with two Cable with star quad Fig. 16: Wire up the NT and the external S port twin wires Physical Without ring circuit/ Black Single rings, 17 mm spacing pair 1 External S port White Double rings, 34 mm spac- Physical...

  • Page 24: Connecting Analogue Devices

    Connecting Analogue Devices Connecting Analogue Devices This section describes how to connect different analogue end devices to the a/b port. Whenever possible, a difference is made whether the device is connected directly or the fixed lines are laid. Warning: Touching the voltage-carrying conductors Important: Improper use may cause, e.g.
  • Page 25 Connecting Analogue Devices Steps to take Lay the line. Note: Prevent interference. Avoid laying long lengths of parallel lines, especially next to mains. Twist the pairs. Attach the wires to the two terminal clamps in the in- ternal a/b port. See Fig.

  • Page 26: Connecting Isdn End Devices

    Western socket. – For connecting multiple end devices on one internal port: one ISDN multiplug Note: The Auerswald ISDN Multiplug is available for this type of wiring as optional accessories in special- ised stores. Fig. 20: End devices via an ISDN multiplug...

  • Page 27: Connecting The Cable And Wall Sockets To The Internal S

    Connecting ISDN End devices Connecting the cable and wall sockets to the internal S port (internal S bus) Warning: Power surges, which can occur during Note: Wiring in more than two directions (star config- electrical storms, can cause life-threatening electric uration) is not permitted.

  • Page 28: Connecting Isdn End Devices Directly To The Internal U P0 Port

    Connecting ISDN End devices Equip the last wall socket with two terminators. See Fig. Fig. 24: Point-to-Point wiring Note: For a short passive bus in two directions, equip the wall sockets on both ends with terminators. Internal S port on the PBX Further steps Connect the end devices to the wall sockets.

  • Page 29: Installing The Cable And Wall Socket For The Internal U P0 Port

    Connecting ISDN End devices Another end device or two COMfortel 1100/1500/ 2500/2500 AB units: Connect the end devices to the Fig. 27: Connect the end devices via the U adapter. adapter Fig. 26: Connect the COMfortel 1100/1500/2500/ 2500 AB directly Dongle Alternate Default...
  • Page 30 Connecting ISDN End devices Note: To connect a single COMfortel 1100/1500/ 2500/2500 AB system telephone, no U adapter Fig. 29: Connection via a fixed U adapter is required. If two COMfortel 1100/1500/2500/2500 AB system telephones should be connected to the port, another U adapter is required.

  • Page 31: Connecting Voip End Devices

    Connecting VoIP End Devices Connecting VoIP End Devices This section describes how to connect different VoIP end devices to the Ethernet port. Warning: Touching voltage-carrying conductors or Important: Improper use may cause, for example, telephone connections may cause a life-threatening functional restrictions or interference, the destruction electric shock.

  • Page 32: Connecting Other Devices

    Connecting Other Devices Connecting Other Devices This section describes how to connect a printer to the PBX for printing out call data. Warning: Touching the voltage-carrying conductors Important: Improper use may cause, e.g. functional or the telephone connections may cause a life-threat- restrictions or interference, the destruction of the ening electric shock.

  • Page 33: Commissioning

    Commissioning Commissioning This section describes how to place the PBX into operation. This includes turning on the PBX, setting up the network connection between the computer and the PBX as well as logging into the web interface on the PBX for setting up the initial configuration. After this, you will learn how to put each individual end device into operation.

  • Page 34: Configuring The Static Ip Address In The Computer

    Note: The PBX configuration manual (available as a his instructions. PDF on the accompanying Auerswald Mega Disk) includes configuration instructions as well as a detailed description of each feature on the PBX. It...

  • Page 35: Changing The Ethernet Configuration On The Pbx

    Commissioning Windows XP/Vista: Right-click network Enter the IP address. connection to be configured. Note: If the Ethernet configuration on the PBX deli- Windows 7: Double-click LAN-Verbindung. vered from the factory has not been changed, the fol- lowing IP addresses are available: 192. 168. 0. 1 to Click Properties.

  • Page 36: Connecting The Pc To The Ethernet Port

    Commissioning Connecting the PC to the Ethernet port Requirements Fig. 35: Connecting the PC – Minimal distance between the devices – The patch cable included in the package Steps to Take Line VoIP Status Power Insert one end of the patch cable into the network socket on the computer.

  • Page 37: Putting Voip System Telephones Into Operation

    Commissioning Putting VoIP system telephones into operation Note: The following description refers to the Steps to Take COMfortel VoIP 2500 AB. To put a COMfortel 3500 Connect end devices with a separate power supply to system telephone or a COMfortel DECT IP1040 Base the 230 V mains.

  • Page 38: Connection Options

    – DTMF-capable telephone or DTMF dialler Call the PBX using the remote switching number. – For registration at ARA server: Access data for regis- tration at protected Auerswald services The PBX automatically accepts the call. You will hear the external confirmation tone (1 second).

  • Page 39: Configuring The Pbx Via An Internal S

    Start a browser (e. g. Mozilla Firefox). Enter http:// and the local IP address for PPP config- Note: For an Auerswald USB device, this refers to uration in the address field of the browser. the USB, the CAPI-2.0 and CoNDIS-WAN drivers.

  • Page 40: Configuring The Pbx Remotely Via The External S

    – Completed installation of the device driver dial-up connection, the settings described in the fol- Note: For an Auerswald USB device, this refers to lowing must first be configured over an Ethernet con- the USB, the CAPI-2.0 and CoNDIS-WAN drivers.

  • Page 41: Configuring System Telephones Via The Pbx

    1.8.16. nected system telephones. Note: The configuration software can be installed Click system telephone to be configured, and then from the Auerswald Mega Disk. click OK. Note: To support Windows Vista, the COMfortel Set The login window opens. configuration software requires at least the following version: 2.0 or higher.

  • Page 42: Configuring System Telephones Remotely Via The Pbx

    ISDN PC controller – Completed installation of the device driver Double-click the system symbol to display all the con- Note: For an Auerswald USB device, this refers to nected system telephones. the USB, the CAPI-2.0 and CoNDIS-WAN drivers. For more information about installing drivers, please...

  • Page 43: Setting Up A Dial-Up Connection On Windows Xp

    Connection Options Select the authorisation level you want on the PBX, Click Save. enter the applicable PIN, and click OK. Click Telephone. The configuration is loaded. The current connection to the PBX is displayed. Configure the settings you want. Double-click the system symbol to display all the con- Note: Once you have configured all the settings to nected system telephones.

  • Page 44: Setting Up A Dial-Up Connection On Windows Vista

    Connection Options Setting up a dial-up connection on Windows Vista Steps to take Under User name, the admin user name and under Password, enter the admin PIN on the PBX. Click Start. Or: Under User name, enter “external” and under Click Connect to.

  • Page 45: Enabling The Pbx Externally For Remote Configuration

    Connection Options Enabling the PBX externally for remote configuration Requirements – DTMF-capable telephone or DTMF dialler – On the page COMset General settings Remote configuration configured remote switching number and external PIN Steps to take Pick up the receiver. Call the PBX using the remote switching number. The PBX automatically accepts the call.

  • Page 46: Service And Maintenance

    Service and Maintenance Service and Maintenance This section describes the functions available to you for detecting errors and troubleshooting. In addition, this section describes how to update the operating software (firmware) on the PBX and extend the range of features on the PBX by enabling functions that are available for purchase.
  • Page 47 Service and Maintenance Note: How to set up a regular firmware update is Note: How to back up the existing configuration on a described in the PBX Configuration Manual. data storage medium beforehand is described on Page Note: How to find out the version of the current firmware is described on Page Resetting the configuration...

  • Page 48: Querying The Firmware Version/Serial Numbers

    PBX web server) Version Steps to take Serial numbers Click the Auerswald logo at the top left in the configu- ration manager. This opens a dialogue window. Besides the PBX data (e. g. firmware version, serial numbers) also the data of the operator and the dealer are dis- played.

  • Page 49: Checking The Call Channel Assignment

    Service and Maintenance LED “LAN” Status of the Ethernet interface LED “Status” LED “Power” PBX status (after restart) Orange An Ethernet connection to a computer/network The boot partition is being tested. exists. Orange The kernel is being loaded from the Orange (blink- An Ethernet connection exists and packets are boot partition.

  • Page 50: Checking The Voip Account Registration

    Service and Maintenance Checking the VoIP account registration Requirements Green The REGISTER request sent to the – Opened configuration manager (with an existing con- VoIP provider was successful. nection to the PBX web server) Grey The STUN request failed or a the system was restarted.

  • Page 51: Shutting Down The Pbx

    Service and Maintenance Shutting down the PBX Requirements Click OK. – Open configuration manager (existing connection to The “Power” LED lights up in red and the “Status” the PBX web server) LED lights up in green, which indicate that you may now shut down the PBX.

  • Page 52: Restoring Configuration Data From A Restoration Point

    Service and Maintenance Steps to take Click OK. Open the page Administration Data backup The restoration point is inserted. It is available in the Configuration file list field under Restore Click Insert restoration point. old configuration data. Restoring Configuration Data from a Restoration Point Important: Restoring an old configuration overwrites Steps to take the current configuration data.

  • Page 53: Performing An Immediate Firmware Update

    Both are available per download from the support pages at the Auerswald web site (Internet address: www.auerswald.de). Saving the firmware file in the PBX (manual firmware update)

  • Page 54: Restoring Firmware Using The Computer

    Both are avail- able per download from the support pages at the As soon as the firmware file has been saved in Auerswald web site (Internet address: www.auer- the PBX, you will receive a message. swald.de).

  • Page 55: Starting The D-Channel Protocol

    2.5.2 Beta Select the Schnittstelle IP. Note: The computer application can be installed from Enter the IP address for the PBX. the Auerswald Mega Disk. Click OK. – On the page Administration Server configura- tion enabled D-channel log over IP The protocol log is displayed.

  • Page 56: Creating A Pbx Image

    If you want to provide the recorded data to your Save the file. authorized vendor or to Auerswald for the purpose Recording the network protocol is started. of error analysis, you have to ensure that the applicable legal requirements are met.

  • Page 57: Testing The Usb Memory Stick

    Service and Maintenance Testing the USB Memory Stick Requirements – File h2testw.exe downloaded – USB memory stick inserted in the PC Steps to Take Start the program by double-clicking the downloaded file h2testw.exe. Click Select target. A dialogue opens where you can select the USB memory stick.

  • Page 58: Index

    Notice symbols ..............1, 6 Setup on Windows XP ............43 Drilling template (wall attachment) .......... 17 Operation ..see the User Manual on the Auerswald Mega Disk End devices, putting into operation ......... 36 Environment ....see the insert "Warranty Conditions, Information Service"...
  • Page 59 Index Power consumption ..............12 PPP external ................40 Warranty ..see the insert "Warranty Conditions, Information Service" PPP internal ................39 Western socket assignment ............ 16 Proper Use ................6 Restart ..................46 Immediately or delayed by computer ........50 Immediately via keyboard ...........

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Compact 5020 voip

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