Shadow images appear on prints
Leading edge
A B C D
A B C D
A B C D
A B C D
Trailing edge
Actions
Step 1
Does the shadow image appear every two pages?
Step 2
Check the upper redrive for wear or damage.
Is it free of wear or damage?
Step 3
Check the transfer roller for surface contamination or excessive wear.
Is it free of contamination and wear?
Step 4
Check the following fuser components for wear or damage:
•
Gears
•
Exit rollers
•
Heat belt or hot roller
Are they free of damage?
Step 5
Reseat the connections on the LVPS.
Does the problem remain?
Skewed print
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Replace the LVPS. See
"LVPS removal" on
page
Diagnostic information
59
No
Go to step 3.
Replace the upper
redrive. See
redrive removal" on
page
471.
Replace the transfer
roller. See
roller removal" on
page
414.
Replace the fuser. See
"Fuser removal" on
page
459.
Problem solved.
511.
4063
"Upper
"Transfer