Mailbox Failure Service Check - Lexmark M5150 Service Manual

Action
Step 7
Reseat all connectors on the controller PCBA, then POR the machine.
Does the error remain?

Mailbox failure service check

Action
Step 1
a
POR the machine.
b
Reseat the output option on the printer.
c
Open the rear door and clear obstructions along the paper path.
Does the error remain?
Step 2
Is the mailbox the only output option installed?
Step 3
Remove all output options and re-install only the mailbox.
Enter Diagnostics Menu and navigate to:
Output bin tests > Feed to all bins
Does the output option feed to all bins normally?
Step 4
Check the auto connector end of the option previously installed below the
mailbox.
Is it free of damage?
Step 5
Check the lower interface cable. If damaged, then replace the lower
interface cable. See "Mailbox lower interface cable removal" on
page 710.
Reseat the connector J1 on the controller PCBA, then POR the machine.
Does the error remain?
Yes
Replace the controller
PCBA. Go
controller PCBA
removal" on page
591.
Yes
Go to step 2.
Go to step 5.
The problem may not
be on this option tray.
Re‑install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 5.
Go to step 6.
Diagnostic information
281
No
The problem is solved.
to"HCOE
No
The problem is solved.
Go to step 3.
Go to step 4.
Replace the damaged
upper interface cable.
The problem is solved.
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