Media Tray 1, Tray Pulled Jam - Lexmark M5150 Service Manual

Action
Step 3
Check the media condition in media tray 1.
Is any of the media in media tray 1 crumpled or damaged?
Step 4
Ensure the pick roller is properly installed.
Is the pick roller properly installed?
Step 5
Ensure the cable for socket "INDEX / PAP OUT/ PICK MTR" on the controller
board is properly connected.
Is the above connection properly connected?
Step 6
Reset the machine.
Does the error continue?
Step 7
Reset the machine.
Does the error continue?

Media tray 1, tray pulled jam

Action
Step 1
Remove all media jams from the media tray and printer.
Are all of the media jams removed?
Step 2
Ensure the media tray is properly inserted into the printer.
Is the media tray properly inserted?
Step 3
Perform a print test.
Does the problem remain?
Yes
Replace the damaged
media.
Go to step 5.
Go to step 6.
Replace the media
feeder. See
feeder removal" on
page
Go to step 7.
Replace the controller
board. See
board removal" on
page
Yes
Go to step 2.
Go to step 3.
Replace the media tray
with a new media tray.
Diagnostic information
110
No
Go to step 4.
Remove and reinstall
the pick roller. See
"Pick roller assembly
removal" on page
482.
Reseat the connection.
Problem solved.
"Media
498.
Problem solved.
"Controller
492.
No
Remove all media jams.
Insert the media tray.
Problem solved.
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