Lexmark M5150 Service Manual page 251

Error code Description
959.36 Smart chip command is invalid due to unlocked device
status
Replace the controller board.
959.37 Smart chip command is invalid due to locked device
status
Replace the controller board.
959.38 Incremental counter id(s) are invalid
Replace the controller board.
959.39 Invalid NV address
Replace the controller board.
959.40 Invalid smart chip command
Replace the controller board.
960.xx RAM Memory Error—RAM soldered on the card is bad
Replace the controller board.
961.xx RAM Memory Error—optional DRAM is bad
964.xx Download Emulation Cyclic Redundancy Check (CRC)
Error—checksum failure detected in the emulation
header or emulation file.
975.xx Network Error—unrecognizable network port
976.xx Network Error—unrecoverable software error in
network port
978.xx Network Error—bad checksum while programming
network port
979.xx Network Error—flash parts failed while programming
network port
980.xx Engine experiencing unreliable communication with
the specified device
981.xx Engine protocol violation detected by the specified
device
982.xx Communications error detected by the specified
device—device can be:
•
Engine, Duplex, Tray x, Envelope Feeder
•
Output Bin x (Note: Used for single bin devices)
•
Bins x to y (Note: Used for multiple bin devices)
983.xx Invalid command received by the specified device
984.xx Invalid command parameter received by the specified
device
Action
Go to "Controller board removal" on page
Go to "Controller board removal" on page
Go to "Controller board removal" on page
Go to "Controller board removal" on page
Go to "Controller board removal" on page
Go to "Controller board removal" on page
Go to "RAM memory error service check" on
page 259.
Go to "Download emulation cyclic redundancy
service check" on page
Call the next level of support.
Call the next level of support.
Call the next level of support.
Call the next level of support.
Call the next level of support.
Call the next level of support.
Call the next level of support.
Call the next level of support.
Call the next level of support.
Diagnostic information
251
4063
492.
492.
492.
492.
492.
492.
259.