Lexmark M5150 Service Manual page 149

Action
Step 3
Remove all output options and re-install only the high capacity output
expander.
Enter Diagnostics Menu and navigate to:
Output bin tests > Feed to all bins
Does the output option feed to all bins normally?
Step 4
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to "HCOE lower interface cable removal" on
page 593.
Remove the left cover. Reseat the cable J1 on the controller PCBA, then
POR the machine.
Does the error remain?
Step 5
Check the auto connector end of the printer underneath the option.
Is it free of damage or obstructions?
Step 6
a
Open the left cover. Reseat the diverter motor cable J6 on the
controller PCBA.
b
Remove the two screws from the diverter motor. Pull away the motor,
and then check the pinion gear for damage.
c
Do a feed test and check if the diverter motor runs. Enter Diagnostics
menu, and then navigate to:
OUTPUT BIN TESTS > Feed Tests
Select the output bin assigned as the HCOE option, and then select
Single.
Is the diverter motor functional and free of damage?
Step 7
Check the diverter plunger assembly:
• Check the plunger for damage.
• Check the cam for damage.
• Check if the plunger moves up or down when the cam is rotated.
Is the diverter plunger assembly functional and free of damage?
Yes
The problem may not
be on this option tray.
Re‑install the
remaining output
options one at a time
and test each option
for errors. Proceed
with the appropriate
service check based on
the error message and
the output option
being tested.
Go to step 5.
Go to step 6.
Go to step 7.
If the error persists,
then go to step 8.
Diagnostic information
149
4063
No
Go to step 4.
The problem is solved.
Replace the upper
interface cable of the
base printer.
Replace the HCOE
diverter motor. See
"HCOE diverter motor
removal" on page
595.
Replace the HCOE
diverter plunger
assembly. See "HCOE
diverter plunger
assembly removal" on
page 604.