Mailbox Failure Service Check - Lexmark MX71x Service Manual

Error code Description
381.52 Staple finisher/offset stacker: Motor stop error—the
output option 1/finisher/offset stacker ejector motor
kept on running some time after the motor was
commanded to stop.
381.52 Staple, hole punch finisher: Motor stop error—the
output option 1/finisher/offset stacker ejector motor
kept on running some time after the motor was
commanded to stop.
381.54 Staple finisher/offset stacker: No encoder feedback
detected from the output option 1/finisher/offset
stacker main/interface motor.
381.54 Staple, hole punch finisher: No encoder feedback
detected from the output option 1/finisher/offset
stacker main/interface motor.
381.55 Staple finisher/offset stacker: Motor stop error—the
output option 1/finisher/offset stacker
main/interface motor kept on running some time
after the motor was commanded to stop.
381.55 Staple, hole punch finisher: Motor stop error—the
output option 1/finisher/offset stacker
main/interface motor kept on running some time
after the motor was commanded to stop.
381.56 Staple finisher/offset stacker: The output option
1/finisher/offset stacker main/interface motor went
over the normal speed
381.56 Staple, hole punch finisher: The output option
1/finisher/offset stacker main/interface motor went
over the normal speed

Mailbox failure service check

Action
Step 1
a
POR the machine.
b
Reseat the output option on the printer.
c
Open the rear door and clear obstructions along the paper path.
Does the error remain?
Step 2
Check the auto connector end of the printer below the mailbox.
Is it free of damage?
Action
Go to "Finisher ejector jam service check" on
page 184.
Go to "Finisher (HPU) ejector jam service check" on
page 200.
Go to "Finisher main motor jam service check" on
page 179.
Go to "Finisher (HPU) main motor jam service
check" on page
Go to "Finisher main motor jam service check" on
page 179.
Go to "Finisher (HPU) main motor jam service
check" on page
Go to "Finisher main motor jam service check" on
page 179.
Go to "Finisher (HPU) main motor jam service
check" on page
Yes
Go to step 2.
Go to step 3.
Diagnostic information
302
195.
195.
195.
No
The problem is solved.
Replace the damaged
upper interface cable.
7463