Suzuki Engine 2002 GRAND VITARA SQ420 Service Manual page 157

6-1-16 ENGINE GENERAL INFORMATION AND DIAGNOSIS (H25 ENGINE)
1. CUSTOMER COMPLAINT ANALYSIS
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this
purpose, use of such an inspection form will facilitate collecting information to the point required for proper anal-
ysis and diagnosis.
NOTE:
The above form is a standard sample. It should be modified according to conditions characteristic of
each market.
CUSTOMER PROBLEM INSPECTION FORM (EXAMPLE)