Configuring Appearance Ivr Settings - Vidyo VidyoGateway Administrator's Manual

5. Configuring Your System
e. In the Disconnect Prompt Duration (seconds) field, enter a numeric time value (in
seconds) to elapse from when a Legacy endpoint is disconnected from your
VidyoGateway due to inactivity until being returned to the VidyoGateway
f. Select or clear the Jump to IVR if wrong extension is entered checkbox:
Select the checkbox to show the IVR when an incorrect extension or PIN is entered

when dialing from the VidyoGateway IVR.
Clear the checkbox to keep the IVR from being shown when an incorrect extension

or PIN is entered when dialing from the VidyoGateway IVR.
Note The IVR is still shown (or not shown) based on this selection even if you bypass the IVR and
call directly in to VidyoConferences from Legacy endpoints using an IP address, Prefix (if
any), and Extension.
4. Click Save or Save and Apply as desired.
 When you click Save and Apply, a dialog box informs you that the change drops all of
the active conference calls on your VidyoGateway server.

Settings made while only clicking Save accrue and are applied when you subsequently
click Save and Apply or reboot your VidyoGateway server.

Configuring Appearance IVR Settings

To configure your Appearance IVR settings:
1. Log in to the Admin portal using your System Console account.
For more information, see
IVR
2. Click the tab.
Logging in to the Admin
96
Portal.
IVR
screen.