Call Handling Statistics Report - Panasonic KX-TVA50 Programming Manual

2.7.7 Call Handling Statistics Report

The call handling statistic report displays both a summary of and details of VPS activity over a specified period
of time for the Automated Attendant service. This report includes the total number of incoming calls, transferred
calls, held calls, calls which left a message, the result of transferred calls, etc.
Call Handling Statistics Report
From: JUL-01-2004 09:30 AM
Total Calls Answered:
Caller Dialled During Greeting
Caller Hung Up During Greeting
Greeting Complete
Total Transfers:
Transfer by Timeout
"0" key for Operator
Single Key Requests (except "0")
Full Extension Requests
Left a Message for a Subscriber
Logon Sessions
Fax Call Answering
Result of Transfers:
Line Busy
Ring No Answer
Call Blocking
Rejected
Illegal Number
Call Connected
Hold Initiated:
Call Connected
Hold Abandoned
Diverted Calls:
Message Taken
External Transfer
Intercom Paging
Call a Beeper
Transfer to Custom Service
Disconnected
Total Usage in Minutes
Feature Manual References
2.4.8 System Reports
Document Version 3.0 2010/06
2.7.7 Call Handling Statistics Report
JUL-28-2004 11:30 AM
Percentage (%)
23083
20797
1529
757
19047
168
2106
1302
10546
0
4761
164
8943
631
2876
443
10
91
4892
77
69
8
8196
7287
156
23
4
0
726
59346
90.10
6.62
3.28
0.88
11.06
6.84
55.37
0.00
25.00
0.86
7.06
32.16
4.95
0.11
1.02
54.70
89.61
10.39
88.91
1.90
0.28
0.05
0.00
8.86
Programming Manual 201