Call Hold Mode; Call Queuing Announcement Mode - Panasonic KX-TVA50 Programming Manual

Default
30 s
Value Range
10 s–60 s
Feature Manual References
2.2.35 No Answer Coverage Mode

Call Hold Mode

Call Hold Mode
If set to "Enable" (checked), the VPS gives callers the option of either holding for a specific extension or
selecting one of several Incomplete Call Handling Service options. While on hold, the VPS periodically gives
callers the choice to either continue to hold or select one of the Incomplete Call Handling Service options. If
set to "Disable" (unchecked), the VPS immediately offers callers the Incomplete Call Handling Service and
callers are not put on hold. To enable/disable this feature, check/uncheck it.
Default
Enable (checked)
Value Range
Disable (unchecked), Enable (checked)
Feature Manual References
2.2.23 Hold

Call Queuing Announcement Mode

If set to "Enable", callers on hold are informed of their current position in the call hold queue.
Example: "One other person is waiting to connect."
Default
Enable
Value Range
Disable, Enable
Feature Manual References
2.2.23 Hold
Call Retrieval Announcement Timing
Specifies the interval between the voice guidance message that asks whether or not calls are to be retrieved
during call holding.
Example: "To cancel holding, press [2] now. Otherwise, I'll try your party again."
Document Version 3.0 2010/06
2.4.3 Parameters
Programming Manual 111