Nortel CallPilot 150 Manuals

Nortel CallPilot 150 Manuals

Manuals and User Guides for Nortel CallPilot 150. We have 10 Nortel CallPilot 150 manuals available for free PDF download: Administration Manual, Installation And Maintenance Manual, Set Up And Operation Manual, User Manual, Quick Reference Manual, Quick Start Manual

Nortel CallPilot 150 Administration Manual

Nortel CallPilot 150 Administration Manual (164 pages)

Brand: Nortel | Category: Telephone | Size: 0.92 MB

Table of Contents

Table of Contents
3
Contents
5
Contents

7
- Chapter 1 Getting Started with Callpilot
  
  9
  - About Callpilot
    9
  - Callpilot Features
    9
    
    Voicemail
    9
    
    Auto Attendant
    9
    
    Custom Call Routing (CCR)
    9
  - Callpilot Options
    10
    
    Message Networking
    10
    
    Call Center
    10
    
    Desktop Messaging
    10
  - How to Get Help
    11
- Chapter 2 Using Callpilot
  
  13
- Chapter 3 Callpilot Mailboxes
  
  17
  - About Installing Mailboxes
    17
  - System Administrator Mailbox
    17
  - General Delivery Mailbox
    18
  - Subscriber Mailboxes
    18
  - Guest Mailboxes
    19
  - Information Mailboxes
    20
  - Mailbox Class of Service
    21
  - Class of Service Values
    22
  - Mailbox Options
    23
  - Call Screening
    25
  - Restricting Outdialing
    26
  - Initializing a Mailbox
    27
- Chapter 4 Working with Mailboxes
  
  29
  - Adding a Subscriber Mailbox
    29
  - Adding a Guest Mailbox
    32
  - Adding an Information Mailbox
    34
  - Adding Many Mailboxes
    35
  - About Mailbox Passwords
    37
  - Changing a Mailbox
    38
  - Deleting a Mailbox
    42
  - About Group Lists
    43
    
    About Sending Group List Messages
    43
    
    About Group List Numbers
    43
  - Adding a Group List
    44
  - Changing a Group List
    45
  - Deleting a Group List
    47
- Chapter 5 Setting up the Auto Attendant
  
  49
- Chapter 6 Custom Call Routing
  
  67
  - About Custom Call Routing
    67
  - Planning and Designing a CCR Tree
    69
  - Components of a CCR Tree
    69
    
    The Home Node
    69
    
    Information Messages
    70
    
    Sub-Menus
    70
    
    Mailbox Nodes
    71
    
    Transfer Nodes
    71
    
    Destination Types
    71
    
    Paths
    71
    
    Park and Page Node
    71
  - An Example of a CCR Tree
    72
- Chapter 7 Working with CCR Trees
  
  73
  - Building a CCR Tree
    73
  - Creating a Home Node
    74
  - Adding Nodes to the Home Node
    75
  - Adding a Menu Node
    76
  - Adding an Information Node
    78
  - Adding a Mailbox Node
    80
  - Adding a Transfer Node
    82
    
    About Transfers to External Numbers
    83
  - Adding Special Characters to an External Transfer Number
    85
  - Adding a Park and Page Node
    86
    
    How Park and Page Works
    86
  - Assigning a CCR Tree to a Greeting Table
    88
  - Testing a CCR Tree
    89
  - Disabling a CCR Tree
    89
  - Deleting a CCR Tree
    90
  - Changing a CCR Tree Message
    91
  - Changing a Mailbox Node
    92
  - Changing a Destination Type
    93
  - Changing a Transfer Node
    94
  - Changing a Park and Page Node
    95
  - Deleting a Path
    96
- Chapter 8 Broadcast and Information Messages
  
  99
- Chapter 9 Callpilot Operations
  
  103
  - About Resetting Callpilot
    103
  - Initializing Callpilot
    104
  - Resetting the System Administrator Password
    105
  - Operator Settings
    106
    
    Setting the Operator Status
    106
    
    Changing the Operator Password
    107
    
    Resetting the Operator Password
    107
    
    Changing the Operator Default Extension
    108
    
    Setting the Business Status
    108
    
    Changing Greetings or the Business Status from a Remote Telephone
    109
    
    Setting up Line Answering
    109
    
    Setting the Automated Attendant Status
    110
  - Callpilot Default System Options
    111
    
    Language Availability
    111
    
    Group List Leading Digit
    112
    
    Voicemail
    113
    
    Company Directory
    114
    
    Outdialing
    115
    
    General Delivery Mailbox
    116
    
    Minimum Message Length
    117
  - Enabling a Software Authorization Code
    118
  - External Mailbox Initialization
    119
- Chapter 10 Dialing Translation
  
  121
- Chapter 11 Troubleshooting Callpilot
  
  129
  - Callpilot Error Messages
    133
- Chapter 12 Callpilot Configuration Tips
  
  137
  - Delayed Answering by the Auto Attendant
    137
  - Ringing Lines and Answer Buttons
    137
    
    Ringing Answer Button
    137
  - Using Call Forward All Calls (CFAC) and Call Forward no Answer (CFNA)
    138
  - How to Set up Callpilot for Different Businesses
    139
    
    Callpilot for a Small Business
    139
    
    Callpilot for a Medium Business
    141
  - Feature Compatibility
    144
    
    Default Configuration Values
    149
    
    Glossary
    153
    
    Index
    161

Advertisement

Nortel CallPilot 150 Administration Manual

Nortel CallPilot 150 Administration Manual (149 pages)

Brand: Nortel | Category: Telephone | Size: 1.8 MB

Table of Contents

Table of Contents
3
Chapter 1 Getting Started with Callpilot

7
- About Callpilot
  7
- Callpilot Features
  7
  - Voicemail
    7
  - Automated Attendant
    7
  - Custom Call Routing (CCR)
    7
- Callpilot Options
  8
  - Message Networking
    8
  - Call Center
    8
- How to Get Help
  9
Chapter 2 Using Callpilot

11
Chapter 3 Callpilot Mailboxes

15
- About Installing Mailboxes
  15
- System Administrator Mailbox
  15
- General Delivery Mailbox
  16
- Subscriber Mailboxes
  16
- Guest Mailboxes
  17
- Information Mailboxes
  18
- Mailbox Class of Service
  19
- Class of Service Values
  20
- Mailbox Properties
  21
- Restricting Outdialing
  23
- Initializing a Mailbox
  24
Chapter 4 Working with Mailboxes

25
- Adding a Subscriber Mailbox
  25
- Adding a Guest Mailbox
  27
- Adding an Information Mailbox
  28
- Adding Many Mailboxes
  29
- About Mailbox Passwords
  31
- Changing a Mailbox
  32
- Deleting a Mailbox
  35
- About Group Lists
  36
  - About Sending Group List Messages
    36
  - About Group List Numbers
    36
- Adding a Group List
  37
- Changing a Group List
  38
- Deleting a Group List
  40
Chapter 5 Setting up the Automated Attendant

41
Chapter 6 Custom Call Routing

57
- About Custom Call Routing
  57
- Planning and Designing a CCR Tree
  58
- Components of a CCR Tree
  58
  - The Home Node
    58
  - Information Messages
    59
  - Sub-Menus
    59
  - Mailbox Nodes
    60
  - Transfer Nodes
    60
  - Destination Types
    60
  - Paths
    60
- An Example of a CCR Tree
  61
- P0919416
  62
Chapter 7 Working with CCR Trees

63
- Building a CCR Tree
  63
- Creating a Home Node
  64
- Adding Nodes to the Home Node
  65
- Adding a Menu Node
  66
- Adding an Information Node
  68
- Adding a Mailbox Node
  70
- Adding a Transfer Node
  72
  - About Transfers to External Numbers
    73
- Adding Special Characters to an External Transfer Number
  75
- Assigning a CCR Tree to a Greeting Table
  76
- Testing a CCR Tree
  77
- Disabling a CCR Tree
  77
- Deleting a CCR Tree
  78
- Changing a CCR Tree Message
  79
- Changing a Mailbox Node
  80
- Changing a Destination Type
  81
- Changing a Transfer Node
  82
- Deleting a Path
  83
Chapter 8 Broadcast and Information Messages

85
Chapter 9 Callpilot Operations

89
- About Resetting Callpilot
  89
- Initializing Callpilot
  90
- Resetting the System Administrator Password
  91
- Operator Settings
  92
- Callpilot Default System Options
  97
  - Language Availability
    97
- Group List Leading Digit
  98
  - Voicemail
    99
  - Company Directory
    100
- Outdialing
  101
  - General Delivery Mailbox
    102
- Enabling a Software Authorization Code
  103
- External Mailbox Initialization
  104
Chapter 10 Dialing Translation

105
Chapter 11 Troubleshooting Callpilot

113
- Callpilot Error Messages
  117

Nortel CallPilot 150 Administration Manual

Nortel CallPilot 150 Administration Manual (152 pages)

Basic Call Center Telephone

Brand: Nortel | Category: Security System | Size: 3.45 MB

Table of Contents

Advertisement

Nortel CallPilot 150 Installation And Maintenance Manual

Nortel CallPilot 150 Installation And Maintenance Manual (94 pages)

Brand: Nortel | Category: Voicemail | Size: 1.58 MB

Table of Contents

Nortel CallPilot 150 Installation And Maintenance Manual

Nortel CallPilot 150 Installation And Maintenance Manual (90 pages)

Brand: Nortel | Category: Telephone Accessories | Size: 1.11 MB

Table of Contents

Nortel CallPilot 150 Installation And Maintenance Manual

Nortel CallPilot 150 Installation And Maintenance Manual (68 pages)

Desktop Messaging

Brand: Nortel | Category: Security System | Size: 0.86 MB

Table of Contents

nortel CallPilot 150 Set Up And Operation Manual

nortel CallPilot 150 Set Up And Operation Manual (82 pages)

Message Networking Set Up

Brand: nortel | Category: Telephone | Size: 0.85 MB

Table of Contents

Nortel CallPilot 150 User Manual

Nortel CallPilot 150 User Manual (51 pages)

Brand: Nortel | Category: Voicemail | Size: 0.58 MB

Table of Contents

Chapter Overview
3
Norstar Messaging Portfolio
4
General Norstar Voice Messaging Overview
6
Voice Messaging Components
6
About the Automated Attendant
6
About the Mailboxes
7
About the Home Menu
9
Callpilot Feature Codes
9
User Interface
10
Callpilot Positioning
13
Callpilot Manager
15
Computer Requirements
15
Browser Requirements
15
Starting Callpilot Manager
16
Callpilot Manager Benefits
17
Callpilot Reporting
18
Generating a Report
18
Callpilot Reports
18
System Configuration Report
24
Advanced Voice Messaging Applications
25
AMIS Option
25
Benefits of AMIS
25
Direct Addressing
26
Desktop Messaging Application
27
Desktop Messaging Application Overview
27
VPIM Option
31
Digital Networking Benefits
32
Digital Networking Description
33
Callpilot Features and Benefits
34
AMIS Networking
35
Automated Attendant Programming
35
Desktop Messaging
39
Digital Networking
39
Group List Programming
40
Mailbox Programming
40

Nortel CallPilot 150 Quick Reference Manual

Nortel CallPilot 150 Quick Reference Manual (28 pages)

Desktop Messaging

Brand: Nortel | Category: Voicemail | Size: 0.37 MB

Table of Contents

Welcome to Callpilot Desktop Messaging
3
Callpilot Desktop Messaging for Microsoft Outlook
8
- Playing a Message
  9
- Recording a Message
  10
- Forwarding and Replying to a Message
  11
- Adding Attachments
  11
- Addressing a Message
  12
- Setting Message Options
  13
- Deleting a Message
  13
Callpilot Desktop Messaging for Lotus Notes
14
- Playing a Message
  15
- Recording a Message
  16
- Forwarding and Replying to a Message
  17
- Adding Attachments
  17
- Addressing a Message
  18
- Setting Message Options
  19
- Deleting a Message
  19
Callpilot Desktop Messaging for Novell Groupwise
20
- Playing a Message
  21
- Recording a Message
  22
- Forwarding and Replying to a Message
  23
- Adding Attachments
  23
- Addressing a Message
  24
- Setting Message Options
  25
- Deleting a Message
  25
Callpilot Desktop Messaging for Internet Mail Applications
26
- Using the Callpilot Player
  26
- Playing a Message
  27
- Recording and Sending a Message
  27
- Deleting a Message
  27

Nortel CallPilot 150 Quick Start Manual

Nortel CallPilot 150 Quick Start Manual (16 pages)

Nortel Networks Voicemail Messaging Call Pilot Quick Start Guide

Brand: Nortel | Category: Security System | Size: 0.22 MB

Table of Contents

Advertisement

Related Products

Nortel Categories

Telephone

Switch

Switch Software Server

More Nortel Manuals