Chapter 7
Password administration
Resetting passwords
This section identifies each type of CallPilot password and how to reset it if the owner forgets it.
Resetting the system administrator password
This is the password the system administrator uses to reach the administrative functions, including
resetting other passwords. The default is 0000. The system makes the users reset their passwords
the first time they access their mailboxes through the telephone interface.
Use this procedure to reset the system administrator password using a telephone with the CallPilot
User Interface:
1
Dial in to CallPilot system.
2
Ask the CallPilot Attendant to transfer you, or use the Automated Attendant to transfer
yourself, to the General Delivery Mailbox.
3
Log on to the General Delivery Mailbox using the general delivery mailbox number and
password.
4
Enter the telephone number of the modem on the support computer.
5
Press °‚° .
6
Press ‡‹‡‹°‡fl‡‡·‹ (R E S E T S M P S W D).
Note: You must be using the CallPilot User Interface to reset the password using
°‚° . If you are using the Norstar Voice Mail User Interface, use
reset the password.
Use this procedure to reset the system administrator password using a telephone with the Norstar
User Interface.
Set: xxxx
NEXT
Pswd:
RETRY
Reset Password:
YES
1. Press
≤·°fi
2. Press
·
3. Press ‡‹‡‹°‡fl‡‡·‹
OK
(R E S E T S M P S W D) and press
4. Press
YES
NO
.
.
or £ .
CallPilot 100/150 Installation and Maintenance Guide
to
≤·°fi
or £ .
OK
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