Nortel CallPilot Mini Quick Reference Manual
Desktop messaging
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Also See for CallPilot Mini:
- Installation and maintenance manual (94 pages) ,
- Reference manual (72 pages) ,
- Quick start manual (15 pages)
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Table of Contents
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Summary of Contents for Nortel CallPilot Mini
- Page 1 Part No. P0990116 03 CallPilot Mini/150 Desktop Messaging Quick Reference Guide...
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Page 3: Welcome To Callpilot Desktop Messaging
Welcome to CallPilot Desktop Messaging With CallPilot Desktop Messaging from Nortel Networks you can access your CallPilot mailbox from your personal computer. You can manage all your voice messages in one graphical interface. You can still access your mailbox from your telephone at any time. -
Page 4: Table Of Contents
Welcome to CallPilot Desktop Messaging Logging on...3 Changing your CallPilot password...4 Microsoft Outlook CallPilot Desktop Messaging for Microsoft Outlook...6 Playing a message ...7 Recording a message...8 Forwarding and replying to a message...9 Adding attachments ...9 Addressing a message ...10 Setting message options ...11 Deleting a message ...11 Lotus Notes CallPilot Desktop Messaging for Lotus Notes ...12... -
Page 5: Logging On
Use your CallPilot password to log on to Desktop Messaging. To log on from Microsoft Outlook, Lotus Notes, or Novell GroupWise Open Microsoft Outlook, Lotus Notes, or Novell GroupWise. Type your CallPilot password in the Password box. Click the OK button. To log on from an Internet mail application Open your Internet mail application. -
Page 6: Changing Your Callpilot Password
To access CallPilot Password Change from Internet mail applications You must have the CallPilot Player installed on your computer. Click the Windows Start button, select Programs, select Nortel Networks CallPilot Desktop Messaging, and then click CallPilot Player. On the Tools menu, click Options, and then select the IMAP Server Configuration tab. - Page 7 CallPilot supports two types of voice files: wav and vbk. If you want to send messages to external recipients who are not on your CallPilot system, you can configure CallPilot to use the format that is appropriate for the recipient. To configure CallPilot to automatically use the format that is appropriate for your recipients On the Tools menu click Services.
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Page 8: Callpilot Desktop Messaging For Microsoft Outlook
CallPilot Desktop Messaging for Microsoft Outlook You can use CallPilot Desktop Messaging with Outlook 98, Outlook 2000 and Outlook XP. When you open Microsoft Outlook, your CallPilot messages appear in the Inbox under the CallPilot Message Store. From the Inbox, you can open, move, copy, delete, forward, and reply to messages, and compose new messages. -
Page 9: Playing A Message
Playing a message To play a voice message To open a voice message, double-click the message line. The CallPilot Player appears. You can choose to play your voice messages from your telephone or your computer by clicking the Telephone or Computer icon on the CallPilot Player. You can change this selection at any time. If you select Telephone, the phone rings when you open a message, and the message plays when you answer. -
Page 10: Recording A Message
You can record a voice message from the CallPilot player. The message you record can be a new message, a reply to a received message, or an introduction to a forwarded message. Before you send the message, you can add voice message attachments and options. To record and send a voice message You create a voice message by opening a new CallPilot message and recording a message from your computer or your telephone. -
Page 11: Forwarding And Replying To A Message
You can forward a voice message and record an introduction to send with it. You can also record a reply to the sender of a message, or to the sender and all the recipients of a message. To forward or reply to a message In an open message, click the Forward, Reply, or Reply to all icon. -
Page 12: Addressing A Message
Addressing a message The CallPilot Address Book contains the names and addresses of everyone on your local CallPilot server. You cannot edit this list. To use the CallPilot Address Book, download it to your computer. To download the CallPilot Address Book In your Inbox, on the Tools menu, select Services. -
Page 13: Setting Message Options
Setting message options In a new CallPilot message, you can set priority, sensitivity, and acknowledgment options. To set Delivery priority for a message Select Urgent, or leave the setting as Normal. The Economy option is the same as the Normal setting. To set Sensitivity for a message Select Private, or leave the setting as Public. -
Page 14: Callpilot Desktop Messaging For Lotus Notes
CallPilot Desktop Messaging for Lotus Notes When you open Lotus Notes and log on to CallPilot Desktop Messaging, you are in the Workspace at Office window. To open your CallPilot Inbox, click the Mail icon, click Folders and Views, and then click CallPilot Desktop Messaging. -
Page 15: Playing A Message
To play a voice message To open a voice message, double-click the message line. The CallPilot Player appears. You can choose to play your voice messages from your computer or your telephone by clicking the Telephone or Computer icon in the CallPilot Player. You can change this selection at any time. If you select Telephone, the phone rings when you open a message, and the message plays when you answer. -
Page 16: Recording A Message
To record and send a voice message You create a voice message by opening a new CallPilot message and recording a message from your computer or your telephone. You can send the message or save it to send later. In the CallPilot Desktop Messaging Inbox, click the New CallPilot Message icon. On the CallPilot Player, click the Record button to start recording. -
Page 17: Forwarding And Replying To A Message
You can forward a voice message and record an introduction to send with it. You can also record a reply to the sender of a message, or to the sender and all the recipients of a message. To forward or reply to a message In an open message, click the Forward, Reply, or Reply to all icon. -
Page 18: Addressing A Message
To address a message manually You can type an address directly into the To box of a new message. Enclose the address in quotation marks. Refer to the online Help for the correct addressing formats. You can download the names and addresses of any CallPilot users on your Lotus Notes server to your personal Address Book. -
Page 19: Setting Message Options
In a new CallPilot message, you can set priority, sensitivity, and acknowledgment options. To set Delivery priority for a message Select Urgent, or leave the setting as Normal. The Economy option is the same as the Normal setting. To set Sensitivity for a message Select Private, or leave the setting as Public. -
Page 20: Callpilot Desktop Messaging For Novell Groupwise
CallPilot Desktop Messaging for Novell GroupWise When you open Novell GroupWise, your CallPilot messages appear in the CallPilot Desktop Messaging folder. You can open, move, copy, delete, forward, and reply to messages, and compose new messages. The CallPilot indicator in the Windows system tray turns red when you have a new message. The CallPilot Desktop Messaging folder contains your... -
Page 21: Playing A Message
To play a voice message To open a voice message, double-click the message line. The CallPilot Player appears. You can choose to play your voice messages from your telephone or your computer by clicking the Telephone or Computer icon in the CallPilot Player. You can change this selection at any time. If you select Telephone, the phone rings when you open a message, and the message plays when you answer. -
Page 22: Recording A Message
You can compose a voice message in the CallPilot Player. Your message can be a new message, a reply to a received message, or an introduction to a forwarded message. Before you send a message, you can add voice attachments and options. To record and send a voice message You create a voice message by opening a new CallPilot message and recording a message from your computer or your telephone. -
Page 23: Forwarding And Replying To A Message
You can forward a voice message and record an introduction to send with it. You can also record a reply to the sender of a message, or to the sender and all the recipients of a message. To forward or reply to a message In an open message, click the Forward, Reply, or Reply to all icon. -
Page 24: Addressing A Message
To add CallPilot addresses to your personal Address Book You can add CallPilot addresses to the list of e-mail addresses in your personal Address Book. You may want to distinguish between CallPilot and e-mail addresses by adding CallPilot after the recipient’s name. -
Page 25: Setting Message Options
Setting message options In a new CallPilot message, you can set priority, sensitivity, and acknowledgment options. To set Delivery priority for a message Select Urgent, or leave the setting as Normal. The Economy option is the same as the Normal setting. To set Sensitivity for a message Select Private, or leave the setting as Public. -
Page 26: Callpilot Desktop Messaging For Internet Mail Applications
Use the CallPilot Player to play and record voice messages. To open the CallPilot Player, click the Start button, click Programs, click Nortel Networks CallPilot Desktop Messaging, then click CallPilot Player. Refer to the online Help for the CallPilot Player for configuration information. -
Page 27: Playing A Message
To play a voice message Double-click the message to open it. Click the Voice icon to open the CallPilot Player. On the CallPilot Player, click the Telephone or Computer icon to select the audio device for playing voice messages. You can change this selection at any time. If you select Telephone, the phone rings when you open a message, and the message plays when you answer.