Table Of Contents - IBM System x3550 M5 Type 5463 Installation And Service Manual

Contents
Safety . . . . . . . . . . . . . . . vii
Safety statements . .
Chapter 1. The IBM System x3550 M5
server . . . . . . . . . . . . . . . 1
The IBM Documentation CD .
Hardware and software requirements .
Using the Documentation Browser .
Related documentation .
Notices and statements in this document .
Server features and specifications
What your server offers .
Reliability, availability, and serviceability
IBM Systems Director .
Server controls, LEDs, and power .
Front view. . . .
Operator information panel .
LCD operating panel assembly .
Rear view . . . .
Server components .
System-board internal connectors .
System-board external connectors .
System-board switches, jumpers, and buttons
System-board LEDs.
Server power features .
Turning on the server .
Turning off the server .
Chapter 2. Configuring . . . . . . . . 35
Updating the firmware
Configuring the server.
Using the ServerGuide Setup and Installation CD 38
ServerGuide features .
Setup and configuration overview .
Typical operating-system installation .
Installing your operating system without
using ServerGuide .
Using the Setup utility.
Starting the Setup utility .
Setup utility menu choices .
Passwords . . .
Using the Boot Manager .
Starting the backup server firmware .
The UpdateXpress System Pack Installer .
Using the integrated management module .
Using the remote presence and blue-screen
capture features . .
Obtaining the IMM host name .
Obtaining the IP address for the IMM
Logging on to the web interface
Using the embedded hypervisor .
Configuring the Ethernet controller .
Enabling Features on Demand Ethernet software
Enabling Features on Demand RAID software .
Configuring RAID arrays .
© Copyright IBM Corp. 2014
. . . . . . . . .
. . . . . . .
. . .
. . . .
. . . . . . . . .
. . .
. . . . . .
. . . . . . . .
. . .
. . . . . . . . .
. . . . .
. . . . . . . . .
. . . . . .
. . . . .
. . . . . . . . .
. . . . . . . . .
. . .
. . .
. . . . . . . .
. . . . . . . .
. . . . . . .
. . . . . . .
. . . . . . . . .
. . . . . . . . .
. . . . . . .
. . .
. .
. . . . . . . .
. . . . . . . .
. . . . . .
. . . . .
. . . . . . . . .
. . . . . . .
. . .
. .
.
. . . . . . . . .
. . . .
. .
. . . .
. . . .
. . .
. . . . . . .
IBM Advanced Settings Utility program .
Updating IBM Systems Director
. ix
Installing a newer version
Installing updates with your management
server is connected to the Internet .
Installing updates with your management
. 5
server is not connected to the Internet
. 5
Updating the Universal Unique Identifier (UUID) 55
. 5
Updating the DMI/SMBIOS data .
. 6
. 7
Chapter 3. Troubleshooting . . . . . . 61
. 7
Start here . .
. 12
Diagnosing a problem .
. 15
Undocumented problems .
. 17
Service bulletins .
. 18
Checkout procedure
. 18
About the checkout procedure .
. 20
Performing the checkout procedure .
. 21
Diagnostic tools .
. 23
Light path diagnostics .
. 26
Power-supply LEDs
. 27
System pulse LEDs .
. 27
PCI riser-card LEDs
28
Event logs .
. 30
Viewing event logs through the Setup utility
. 31
Viewing event logs without restarting the
. 31
server .
. 32
Clearing the event logs
POST . .
IBM Dynamic System Analysis .
. 35
DSA editions .
. 36
Running the DSA Preboot diagnostic
programs .
. 38
Diagnostic text messages .
. 39
Viewing the test log results and transferring
. 39
the DSA collection .
Automated service request (call home) .
. 39
IBM Electronic Service Agent
. 40
Error messages .
. 40
Troubleshooting by symptom .
. 40
CD/DVD drive problems.
. 44
General problems .
. 46
Hard disk drive problems
. 46
Hypervisor problems .
. 47
Intermittent problems .
. 47
Keyboard, mouse, or USB-device problems .
Memory problems .
. 48
Microprocessor problems .
. 49
Monitor and video problems
. 49
Network connection problems .
. 50
Optional-device problems
. 51
Power problems .
. 52
Serial-device problems.
52
ServerGuide problems .
. 52
Software problems.
. 52
. .
. . .
.
. . . . . . . . .
. . . . .
. . . .
. . . . . . . .
. . . . . . .
. .
. . . . . . . .
. . . . .
. . . . .
. . . . .
. . . . .
. . . . . . . . .
. . . . . . . . .
. . . .
. . . . . . . . .
. .
. . . . . . .
. . . . . . . .
. . .
. . . . .
. . .
. . . . . . . .
. . .
. . . .
. . . . . .
. . . .
. . . . .
. . . . .
. . . . . .
. . . .
. . .
. .
. . . .
. . . . . . .
. . . . .
. . . . .
. . . . . . .
. . . 53
. . . . 53
. . . . 54
. . . . 54
. . . 54
. . . . 57
. . . . 61
. . . . 61
. . . . 63
. . . . 64
. . . . 64
. . . . 64
. . . . 65
. . . . 66
. . . . 68
. . . . 69
. . . . 71
. . . . 72
. . . . 73
74
. . . . 75
. . . . 76
. . . . 76
. . . . 77
. . . . 77
. . . . 78
. . . . 79
. . . . 79
. . . . 80
. . . . 80
. . . . 80
. . . . 80
. . . . 81
. . . . 82
. . . . 82
. . . . 84
. . . . 85
. . 85
. . . . 87
. . . . 89
. . . . 89
. . . . 92
. . . . 92
. . . . 94
. . . . 98
. . . . 99
. . . 100
iii