IBM System x3550 M5 Type 5463 Installation And Service Manual page 396

806f0021-2201ffff • 806f0021-2582ffff
806f0021-2201ffff Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName]. (No Op ROM Space)
Explanation: This message is for the use case when an implementation has detected a Fault in a slot.
May also be shown as 806f00212201ffff or 0x806f00212201ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board.
806f0021-2582ffff Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName]. (All PCI Error)
Explanation: This message is for the use case when an implementation has detected a Fault in a slot.
May also be shown as 806f00212582ffff or 0x806f00212582ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board. One of PCI Error :
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IBM System x3550 M5 Type 5463: Installation and Service Guide