Toshiba e-STUDIO350 Service Handbook page 591

* When the updating of the NIC firmware is failed, an error message is displayed as the figure
below. Turn OFF the power and then check the above-mentioned items. After confirming
them, select only "4. NIC Firmware Update" and restart updating from the beginning. This
may complete the updating properly.
NIC error message
If the updating of the NIC firmware is still failed, check the prescription corresponding to the error
message. After confirming and clearing the problem, restart updating from the beginning.
NIC Error Message
NIC UPDATE FAILED 1
NIC UPDATE FAILED 2
NIC UPDATE FAILED 3
NIC UPDATE FAILED 4
NIC UPDATE FAILED 5
NIC UPDATE FAILED 6
NIC UPDATE FAILED 7
Note: Note:
If the updating of the NIC firmware is not completed properly, wait 5 minutes or more from the
beginning of the updating before turning OFF the power, and then restart updating from the
beginning. If you turn OFF the power within 5 minutes, HDD may be destroyed.
(10) Turn OFF the power, remove the download jig and install the cover plate and the connector
cover.
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Error Contents
NIC initialization time-out
ATA driver initialization error The HDD cable may be disconnected.
HDD partition mount error
NIC setting information
backup error
NIC firmware transfer error
NIC firmware writing error
NIC status time-out
6 - 15
04/10
Prescription
The IP address may not be assigned cor-
rectly.
• Is the IP address assigned correctly?
• Does the IP address conflict with the
other system?
If the error still occurs, replace the NIC
board because it may be destroyed.
• Is the HDD cable connected correctly?
If the HDD cable is connected correctly,
replace the SYS board because it may be
destroyed.
Replace the HDD because it may be
destroyed.
Replace the HDD because it may be
destroyed.
Replace the NIC board because it may be
destroyed.
Replace the NIC board because it may be
destroyed.
Replace the NIC board because it may be
destroyed.
e-STUDIO350/352/353/450/452/453
FIRMWARE UPDATING
6