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6 Problem Solving
Stapler Faults
The following describes stapler troubles when the finisher (optional) is installed.
Follow the procedures on the following pages when copies are not stapled or staples
are bent. Contact our Customer Support Center if the problem persists after you have
tried the following solutions.
If copies are stapled as shown in the figures below, contact our Customer Support
Center.
6
Important • Depending on the type of paper that is being stapled, the stapled nails may be bent. If the
118
Unstapled
One side of staple rising up
Flattened staple
bent nails are stuck inside the machine, they may eventually cause paper jams.
• Remove the bent staple when opening the staple cartridge cover. If you do not remove the
bent staple, a staple jam may occur as a result. Use the staple cartridge cover only when
removing the bent staple.
Bent staple
Staple bent in reverse direction
Entire staple rising up
Staple rising up with
center pressed in
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