Fuji Xerox 4127 Quick Reference Manual
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Fuji Xerox 4127 Quick Reference Manual

Fuji Xerox 4127 Quick Reference Manual

4127; 4112 mfp
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  • Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Table of Contents ......................1 Before Using the Machine ..................5 Preface ........................6 Types of Manuals ......................7 Using This Guide ......................8 Organization of This Guide ..................8 Conventions ......................8 Product Overview ....................11 Machine Components....................
  • Page 4 Supported Paper Type...................48 Loading Paper ......................52 Loading Paper in the Trays 1 to 2................52 Loading Paper in the Trays 3 to 4................53 Loading Tab Paper in the Trays 3 to 4 ..............54 Loading Paper in the Tray 5 (Bypass) ..............55 Loading Tab Paper in the Tray 5 (Bypass) ............56 Loading Paper in the Tray 6 (HCF (A3 1 Tray)).............56 Loading Tab Paper in the Tray 6 (HCF (A3 1 Tray)) ..........57...
  • Page 5 Table of Contents Paper jams at the Output Area of the Finisher............ 105 Paper jams in the Interface Module ..............106 Paper jams in the High Capacity Stacker ............108 Document Jams....................... 115 Stapler Faults ......................118 Staple Jams in the Staple Cartridge ..............119 Staple Jams in the Booklet Staple Cartridge ............

  • Page 7: Before Using The Machine

    1 Before Using the Machine This chapter describes how to use this guide. Preface ......................6 Types of Manuals ..................7 Using This Guide ..................8...

  • Page 8: Preface

    1 Before Using the Machine Preface Thank you for selecting the 4127/4112 (hereafter referred to as “the machine”). This guide explains how to operate the machine and the precautions that must be followed during operation. To get the most out of the machine and to use it effectively, be sure to read this guide before use.

  • Page 9: Types Of Manuals

    Guides for Optional Accessories Optional accessories are also available for the machine. User Guides are provided with the optional accessories exclusively for 4127/4112. These User Guides are referred to as "guides for optional accessories". Guides for optional accessories are provided in two forms, as printed or as On-line Help.

  • Page 10: Using This Guide

    1 Before Using the Machine Using This Guide This guide provides all the necessary copy/print/scan operating procedures, and precautions. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes how to use this guide. 2 Product Overview Describes machine’s basic information such as the names of components, how to switch on and off, how to use the touch screen, and how to set the power saver feature.
  • Page 11 Using This Guide • The names of menus, commands, windows, or dialog boxes displayed on the computer screen and their buttons and menu names. < > button : Indicates a hardware button on the computer. < > key : Indicates a key on the keyboard of the computer. >...

  • Page 13: Product Overview

    2 Product Overview This chapter describes machine’s basic information such as the names of components, how to switch on and off, how to use the touch screen, and how to set the power saver feature. Machine Components.................12 Power On / Off ....................17 Circuit Breaker ....................18 Power Saver Mode ..................19 Control Panel ....................20...

  • Page 14: Machine Components

    2 Product Overview Machine Components This section describes the main components and functions of the machine. Component Function Document cover Holds the document down. Control panel Consists of operation buttons, LED indicators, and a touch screen. Refer to "Control Panel" (P.20) Document glass Load documents here.
  • Page 15 Machine Components Component Function Left cover Opens slightly when the top cover is opened. Open this cover widely when removing jammed paper. Front cover Open this cover to remove jammed paper. <Confirmation> indicator This indicator lights when a document is loaded correctly. Document guides Use these guides to align the edges of documents.
  • Page 16 2 Product Overview FiniFinisher D3/Booklet Finisher D3 36 35 Component Function Interposer (Cover/ Load paper or transparencies for covers or separators. The machine Transparency separator does not copy on paper or transparencies loaded in this tray. tray) De-curl button Fixes the curl of output copies. Output tray Delivers regular copies.
  • Page 17 Machine Components Component Function Staple cartridge Contains staple nails. Remove this when it needs to be replaced or when clearing staple jams. Hole punch waste container Collects scraps from the puncher. Remove this when discarding scraps. Tri-Fold output tray Delivers tri-folded (C fold and Z fold) copies. Tri-Fold output tray button Press this button to open the Tri-Fold output tray.
  • Page 18 2 Product Overview Component Function A3 Plus High Capacity Tray Load paper here. If you close the tray after loading paper, the tray (Tray 6) automatically adjusts the its front and rear positions based on the center of the paper. High Capacity Stacker Component Function...

  • Page 19: Power On / Off

    Power On / Off Power On / Off To use the machine, turn its power on. The machine takes approximately 5 minutes to warm up and to be ready to copy or print. This may take more time depending on your machine configuration. Switch the power off at the end of the day or when not using the machine for an extended period of time.

  • Page 20: Circuit Breaker

    2 Product Overview Circuit Breaker The machine is provided with a circuit breaker. In the event of a current leakage, the breaker will automatically cut off the power circuit to prevent any leakage or fire from occurring. The circuit breaker is normally in the On ("l") position as shown in the figure. If the breaker is in the Off ("O") position, unusual conditions may occur.

  • Page 21: Power Saver Mode

    Power Saver Mode Power Saver Mode The machine is installed with a Power Saver feature that will automatically cut off the electricity to the machine if no copy or print data is received for a certain duration. The Power Saver feature has two modes: [Low Power mode] and [Sleep mode]. The machine enters the Low Power mode after the preset time has elapsed if the machine is left unused for a fixed period of time.

  • Page 22: Control Panel

    2 Product Overview Control Panel The following describes the names and functions of components on the control panel. Component Function Touch screen Displays messages required for operation and buttons for various features. You can directly touch the touch screen to instruct operations and set features.
  • Page 23 Control Panel Component Function <Interrupt> button/indicator Press this button to suspend a copy or print job in progress to have the machine process another job. During the Interrupt mode, the <Interrupt> button lights up. Pressing the <Interrupt> button again exits the Interrupt mode and resumes the suspended job.

  • Page 24: Services And Features

    2 Product Overview Services and Features The machine has various features and provides valuable services. The following description outlines the features and explains the options on the [All Services] screen. Note • The arrangement of icons for the services and features displayed on the screen can be changed by the System Administrator.
  • Page 25 Control Panel Additional feature buttons in the [All Services] screen Additional features appear in the [All Services] screen as rectangular buttons. If you select [Not Set], the selected button position will remain empty. Language Allows you to select a language for user-interface text displayed on the touch screen. The machine returns to the default language setting when it is turned off and then on.

  • Page 26: Entering Text

    2 Product Overview Entering Text During operations, a screen for entering text sometimes appears. This section describes how to enter text. You can enter the following characters: numerals, letters, and symbols. Item Description Entering letters and numerals If you select [Shift], uppercase letters appear. To return to the lowercase letters, select [Shift] again.

  • Page 27: Basic Operations

    3 Basic Operations This chapter describes the basic operations of the machine. Copying.......................26 Printing......................34 Scanning.....................35 Mailbox .......................43 System Settings Procedure ................45...

  • Page 28: Copying

    3 Basic Operations Copying This section describes the basic copy procedures. The following shows the reference section for each procedure. Step 1 Loading Documents ......................26 Step 2 Selecting Features ......................27 Step 3 Entering a Quantity ......................28 Step 4 Starting the Copy Job.......................29 Step 5 Confirming the Copy Job in Job Status ................30 Step 1 Loading Documents There are two methods for loading documents:...

  • Page 29: Step 2 Selecting Features

    Copying The document feeder accepts the following number of sheets. Number of Document Type (Weight) Sheets Lightweight paper (38 - 49 g/m 250 sheets Plain paper (50 - 80 g/m 250 sheets Heavyweight paper (81 - 128 g/m 150 sheets Heavyweight paper (129 - 200 g/m 100 sheets Important •...

  • Page 30: Step 3 Entering A Quantity

    3 Basic Operations Press the <All Services> button. <All Services> button Select [Copy]. If the previous settings still remain, press the <Clear All> button. <Clear All> button Select each tab, and configure features as necessary. Step 3 Entering a Quantity You can enter up to 9999 for the number of copies.

  • Page 31: Step 4 Starting The Copy Job

    Copying If you enter an incorrect value, press the <C> button and then enter the correct value. <C> button Step 4 Starting the Copy Job Press the <Start> button. Important • If the document has been set in the document feeder, do not hold down the document while it is being conveyed.

  • Page 32: Step 5 Confirming The Copy Job In Job Status

    3 Basic Operations When all documents have been scanned, select [Last Original]. Step 5 Confirming the Copy Job in Job Status Press the <Job Status> button. <Job Status> button Confirm the job status. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen.
  • Page 33 Copying Press either [Stop] on the touch screen or the <Stop> button on the control panel. <Stop> button Select [Cancel]. If the screen shown in step 2 does not appear even after you press the <Stop> button on the control panel: Depending on the job in progress, a screen for canceling the job may not appear.
  • Page 34 3 Basic Operations Select the job to cancel, and then select [Stop]. Changing the Number of Copies During scanning or copying the document, you can change the number of copy sets. Press either [Stop] on the touch screen or the <Stop> button on the control panel. <Stop>...
  • Page 35 Copying Interrupting the Copy Job You can temporarily stop the copy job to have the machine process another job. Press the <Interrupt> button. Note • The interrupt indicator lights up to indicate that the machine is in the interrupt mode. <Interrupt>...

  • Page 36: Printing

    3 Basic Operations Printing This section describes the print procedure. The print procedure depends on the application software you use. For details, refer to the documentation provided with the application. To learn about print features, click [Help] on the print driver screen to see the print driver's online help. Select [Print] from the [File] menu on the application.

  • Page 37: Scanning

    Scanning Scanning This section describes the basic scanning procedure. The following shows the reference section for each step. Step 1 Loading Documents ......................35 Step 2 Selecting Features ......................36 Step 3 Starting the Scan Job....................... 38 Step 4 Confirming the Scan Job in Job Status ................39 Step 5 Saving the Scanned Data....................

  • Page 38: Step 2 Selecting Features

    3 Basic Operations Place the documents face up (when the documents are 2-sided, place the front side up) in the center of the document feeder. Note • The indicator lights up when the document is loaded correctly. Document Glass The document glass supports a single sheet, a book, or other similar documents up to 297 x 432 mm (A3, 11 x 17 inches).
  • Page 39 Scanning Network Scanning Scans a document using a job template created on CentreWare Internet Services. Scan to PC Scans a document and sends the scanned data to a network computer via the FTP or SMB protocol. Note • Features displayed may vary depending on the model of your machine. •...

  • Page 40: Step 3 Starting The Scan Job

    3 Basic Operations Select each tab, and configure features as necessary. Step 3 Starting the Scan Job Press the <Start> button. Important • If the document has been set in the document feeder, do not hold down the document while it is being conveyed. •...

  • Page 41: Step 4 Confirming The Scan Job In Job Status

    Scanning Load the next document. Press the <Start> button. If you have more documents, repeat Steps 3 and 4. When all documents have been scanned, select [Last Original]. Step 4 Confirming the Scan Job in Job Status Press the <Job Status> button. <Job Status>...

  • Page 42: Step 5 Saving The Scanned Data

    Import using an application Use a network scan driver. Import using Mailbox Viewer 3 Use Mailbox Viewer 3 (Fuji Xerox application software). Import using CentreWare Internet Services Use CentreWare Internet Services. Import using WebDAV Use WebDAV.
  • Page 43 Scanning Select [Cancel]. If the screen shown in step 2 does not appear even after you press the <Stop> button on the control panel: Depending on the job in progress, a screen for canceling the job may not appear. In that case, use the following procedure to cancel the scan job on the [Current and Pending Jobs] screen in Job Status.
  • Page 44 3 Basic Operations Select [Change Settings...]. Set the items. Press the <Start> button.

  • Page 45: Mailbox

    Mailbox Mailbox You can register mailboxes to store print and scan documents. Up to 500 mailboxes can be registered. Select [Setup] in the [All Services] screen. Select [Create Mailbox]. Select the mailbox to be registered, and select [Create/Delete]. Note • Select [ ] to return the previous screen or [ ] to move the next screen.
  • Page 46 3 Basic Operations - Always (All Operations) A passcode entry is required when a mailbox is selected or a document in a mailbox is printed or deleted. - Save (Write) A passcode entry is required when a mailbox is selected. - Print/Delete (Read) A passcode entry is required when printing or deleting the document in the mailbox.

  • Page 47: System Settings Procedure

    System Settings Procedure System Settings Procedure To make or change the system settings, it is necessary to enter the System Administration mode. This section describes the basic procedures for system settings. Press the <Log In/Out> button. <Log In/Out>button Enter the Administrator ID with the numeric keypad or the keyboard, and select [Enter].

  • Page 49: Paper And Other Media

    4 Paper and Other Media This chapter describes the types of paper that can be used on the machine, precautions when handling paper, and how to load paper in trays. Paper Types ....................48 Loading Paper ....................52 Changing the Paper Size................62...

  • Page 50: Paper Types

    To make full and effective use of the machine's performance, we recommend using only paper recommended by Fuji Xerox. If you want to use paper not recommended by Fuji Xerox, contact our Customer Support Center. WARNING Do not use conductive paper such as carbonic paper or coated paper.
  • Page 51 Paper Types The following table lists the paper types supported for each paper tray. Tray 6-7 Tray 6 Weight Tray 5 Tray 8 Paper Type Tray 1-2 Tray 3-4 (HCF (A4 (HCF (A3 (g/m (Bypass) (Interposer) 2 Tray)) 1 Tray)) Plain Paper Recycled Paper 64 - 105...
  • Page 52 4 Paper and Other Media Usable paper Paper stock that can be used Paper (Unit : g/m ) and Paper type Purple Wrap 80 : Plain paper Green Wrap recycled 80 : Plain paper Multipurpose75 75 : Plain paper Business (3R91820) 80 : Plain paper No.6N Green Stripe 70 : Plain paper...
  • Page 53 Paper Types Transparency paper and label paper can cause paper jams, and multiple sheets can be fed to the printer at once. Be sure to carefully fan these types of paper. When continuously outputting onto transparencies, transparency sheets may sometimes stick to each other. Remove transparencies from the output tray every 20 or so sheets, and fan them to cool them down.

  • Page 54: Loading Paper

    4 Paper and Other Media Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in trays. You need to set a paper type, however. Normally, each of the trays is set to plain paper. When loading paper other than plain paper in trays, change the paper type settings.

  • Page 55: Loading Paper In The Trays 3 To 4

    Loading Paper Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees. Important • While the machine processes a job, do not pull the tray out that the job uses.

  • Page 56: Loading Tab Paper In The Trays 3 To 4

    4 Paper and Other Media • Make sure that the paper guide is adjusted to the size of the paper loaded. Push the tray in gently until it comes to a stop. Loading Tab Paper in the Trays 3 to 4 Following describes the procedure for loading tab paper in the Trays 3 to 4.

  • Page 57: Loading Paper In The Tray 5 (Bypass)

    Loading Paper Move the two paper guide levers while holding their grips so that they lightly contact the edges of the paper. Push the tray in gently until it comes to a stop. Loading Paper in the Tray 5 (Bypass) When printing or copying with paper sizes or types that cannot be set in the Trays 1 to 4, 6, and 7, use the Tray 5 (Bypass).

  • Page 58: Loading Tab Paper In The Tray 5 (Bypass)

    4 Paper and Other Media Loading Tab Paper in the Tray 5 (Bypass) Following describes the procedure for loading tab paper in the Tray 5. Important • Tab paper cannot be loaded on the Trays 1, 2, 6 (HDF (A4 2 tray)), and 7 (HDF (A4 2 tray)). •...

  • Page 59: Loading Tab Paper In The Tray 6 (Hcf (A3 1 Tray))

    Loading Paper Important • While the machine is processing a job, do not pull out the tray. • Do not add a new stack of paper on top of the remaining paper in the tray, in order to prevent paper jams or any other troubles. First, remove the remaining paper in the tray, then load the new stack of paper.

  • Page 60: About Weight Switch Buttons For Hcf (A3 1 Tray)

    The HCF (A3 1 Tray) has weight switch buttons designed for helping feed paper heavier than 2536 g/m As 4127/4112 only support paper types weighing 52 to 253 g/m , you do not generally need to change the original settings of weight switch buttons.

  • Page 61: Improving The Paper Feeding Performance In Tray 6 (Hcf (A3 1 Tray))

    Loading Paper Switch both buttons to the appropriate weight group. Push the tray in gently until it comes to a stop. Improving the Paper Feeding Performance in Tray 6 (HCF (A3 1 Tray)) This section describes how to improve the paper feeding performance. If images are skewed even when paper is loaded correctly, use the following procedure so that the paper can be fed more accurately.

  • Page 62: Loading Paper In The Trays 6 To 7 (Hcf (A4 2 Tray))

    4 Paper and Other Media Loading Paper in the Trays 6 to 7 (HCF (A4 2 Tray)) Following describes the procedure for loading paper in the Trays 6 to 7 (HCF (A4 2 Tray)) (optional). When the machine runs out of paper during copying or printing, a message is displayed on the control panel display.

  • Page 63: Loading Tab Paper In The Tray 8 (Interposer)

    Loading Paper Load the paper, neatly aligning all edges. Important • Do not load paper exceeding the maximum fill line. It might cause paper jams or machine malfunctions. Loading Tab Paper in the Tray 8 (Interposer) Following describes the procedure for loading tab paper in the Tray 8 (Interposer) (optional).

  • Page 64: Changing The Paper Size

    4 Paper and Other Media Changing the Paper Size The following describes how to change the paper size for the Trays. Note • If you need to change the paper size for trays 1 and 2, contact our Customer Support Center.

  • Page 65: Changing The Paper Size For The Tray 6 (Hcf (A3 1 Tray))

    Changing the Paper Size Changing the Paper Size for the Tray 6 (HCF (A3 1 Tray)) Following describes how to change the paper size for the Tray 6 (HCF (A3 1 Tray)). Pull out the Tray 6 towards you until it stops. CAUTION When pulling out the paper tray, do it slowly.
  • Page 66 4 Paper and Other Media Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees. Important • While the machine processes a job, do not pull the tray out that the job uses.

  • Page 67: Maintenance

    5 Maintenance This chapter describes how to replace consumables. Replacing Consumables................66...

  • Page 68: Replacing Consumables

    Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.

  • Page 69: Replacing The Toner Cartridge

    Important • When replacing the toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may impair quality and performance. Use only toner cartridges recommended by Fuji Xerox.
  • Page 70 If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal. Important • Pull out the toner cartridge gently. Otherwise, toner may fly out of the cartridge. Remove the new cartridge from the box and shake if from side to side to even out the toner inside.

  • Page 71: Replacing The Waste Bottle

    Customer Support Center. • The use of waste bottles not recommended by Fuji Xerox may impair quality and performance. Use only waste bottles recommended by Fuji Xerox for the machine.

  • Page 72: Replacing The Staple Cartridge

    When the staple cartridge needs to be replaced, a message appears on the touch screen. When this message appears, replace the staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.
  • Page 73 Replacing Consumables Hold the R1 at the position shown in the figure. Pull out the unit. Hold the positions indicated by an arrow to remove the staple cartridge from the unit. Push a new staple cartridge into the unit. Push the removed unit back to the original position.

  • Page 74: Replacing The Booklet Staple Cartridge

    When this message appears, replace the booklet staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.

  • Page 75: Replacing The Staple Waste Container

    Replacing Consumables Push the staple cartridge unit into its original position. Close the right cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Replacing the Staple Waste Container When the staple waste container becomes full, a message appears on the touch screen.

  • Page 76: Emptying The Punch Waste Container

    5 Maintenance Put the used staple waste container into a supplied plastic bag. Important • Do not disassemble the container and return it to our Customer Support Center. Hold the new staple waste container by “R5” and push it into the machine. Important •...
  • Page 77 Replacing Consumables Pull out the punch waste container "R4" towards you. Discard all the scraps. Insert the empty punch waste container all the way into the machine. Close the right cover of the finisher. Note • A message will be displayed and the machine will not operate if the right cover of the finisher is even slightly open.

  • Page 79: Problem Solving

    6 Problem Solving This chapter describes troubles that may occur with the machine and their solutions. Fault Clearance Procedure.................78 Image Quality Trouble ................79 Paper Jams....................84 Document Jams..................115 Stapler Faults....................118 Re-inserting the Staple Cartridge into the Cartridge Unit ......122 Correcting the Curl of Outputs (when Only a Finisher is Installed)...124 Correcting the Curl of Outputs (when a High Capacity Stacker is Installed, or a High Capacity Stacker and Finisher are Installed) ..

  • Page 80: Fault Clearance Procedure

    6 Problem Solving Fault Clearance Procedure If a fault or problem occurs, there are several ways in which you can identify the type of fault. Once a fault or problem is identified, establish the probable cause, and then apply the appropriate solution. If a fault occurs, first refer to the screen messages and animated graphics and clear the fault in the order specified.

  • Page 81: Image Quality Trouble

    Image Quality Trouble Image Quality Trouble If the image quality of printed documents is poor, identify the similar symptom in the following table to prescribe the remedy. If the image quality is not improved even after prescribed the relevant remedy, contact our Customer Support Center.
  • Page 82 6 Problem Solving Symptom Cause Remedy Part of the image Is the paper damp? If the paper is damp, the copy image may is missing on the be partially missing or unclear. Replace the copy. paper with new one. Refer to "Loading Paper" (P.52). Is folded or wrinkled paper Remove the improper paper or replace included in the tray?
  • Page 83 Image Quality Trouble Symptom Cause Remedy Dirt appears at The paper feeder is dirty. Print a few pages to remove the dirt. equal intervals. The drum cartridge has Contact our Customer Support Center. deteriorated or is damaged. White dots The paper is unsuitable. Load suitable paper.
  • Page 84 6 Problem Solving Symptom Cause Remedy Nothing is Two or more sheets of Fan the paper well and load it again. printed. paper are being fed Refer to "Loading Paper" (P.52). simultaneously (double- feed). There is no toner left in the Replace the toner cartridge with a new toner cartridge.
  • Page 85 Image Quality Trouble Symptom Cause Remedy White or color The drum cartridge has Contact our Customer Support Center. patches appear deteriorated or is damaged. vertically. There is no toner left in the Replace the toner cartridge with a new toner cartridge. one.

  • Page 86: Paper Jams

    Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a fuser or a heat roller. Otherwise, it may cause injuries or burns. Switch off the product promptly and contact your local Fuji Xerox representative.

  • Page 87: Paper Jams In The Trays 1 To 4

    Paper Jams Paper Jams in the Trays 1 to 4 The following describes how to clear paper jams in the Trays 1 to 2. Pull out the tray where the paper jam occurred. Important • Paper is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam position.

  • Page 88: Paper Jams In Duplex Module 3

    6 Problem Solving Lift up the lever 4a, and then remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the lever 4a to the original position. Push in Tray 2 gently until it comes to a stop. Note •...

  • Page 89: Paper Jams In The Tray 5 (Bypass)

    Paper Jams Open the lever and then remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Push in the Duplex Module gently until it comes to a stop. Close the front cover. Note •...

  • Page 90: Paper Jams In Tray 5 (Bypass) With Hcf (A3 1 Tray)

    6 Problem Solving Paper Jams in Tray 5 (Bypass) with HCF (A3 1 Tray) The following describes clearing paper jams from the Tray 5 (bypass) when HCF (A3 1 Tray) is installed. Remove any paper placed or jammed in the Tray 5 (bypass).
  • Page 91 Paper Jams Paper jams in the Tray 6 (A3 1 Tray) Pull out the Tray 6 towards you until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.
  • Page 92 6 Problem Solving Paper jams at lever 1b or knob 1c Open the front cover of the High Capacity Tray Unit. Move the lever 1b to the right, and then turn the knob 1c clockwise. Remove the jammed paper. Note •...

  • Page 93: Paper Jams In The Trays 6 To 7 (Hcf A4 2 Tray))

    Paper Jams If the paper cannot be removed in Step 2, turn the knob 1c clockwise, and then remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper in the unit. Return the lever 1d to the original position. Close the front cover of the High Capacity Tray Unit.
  • Page 94 6 Problem Solving Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper in the tray. Push the tray in gently until it comes to a stop. Paper jams in the Lower Left Cover Open the front cover of the High Capacity Tray Unit.
  • Page 95 Paper Jams Paper jams at the Lever 1a and Knob 1c Open the front cover of the High Capacity Tray Unit. Move the lever 1a to the rightward and turn the knob 1c to the right. Remove the jammed paper. Note •...

  • Page 96: Paper Jams In The Tray 8 (Interposer)

    6 Problem Solving Return the lever 1b to the original position. Close the front cover of the High Capacity Tray Unit. Note • If the front cover of the High Capacity Tray Unit is not completely closed, a message will appear and the machine will not operate.

  • Page 97: Paper Jams Inside The Lower Left Cover

    Paper Jams Open the cover [1e], and then remove the jammed paper and all paper loaded in the Interposer. Important • When two or more sheets of paper are loaded, remove all of the sheets from the tray. Note • If paper is torn, check for any torn pieces of paper inside the machine.

  • Page 98: Paper Jams Inside The Main Unit

    6 Problem Solving Paper Jams Inside the Main Unit The following describes how to clear paper jams inside the transfer module of the main unit. Make sure that the machine is not in operation, and open the front cover. Turn the green lever at the center of the transfer module to the right until it is in the horizontal position, and then pull out the transfer module until it stops.

  • Page 99: Paper Jams Inside The Finisher Left Cover

    Paper Jams Turn the knob 2f as necessary, and then remove the jammed paper. Shift the lever 3b on the right of the fuser unit as necessary and then remove the jammed paper. Important • If the jammed paper remains inside and it is difficult to remove, pull out the duplex module after returning the transfer module to the original position.
  • Page 100 6 Problem Solving Move the lever 1a downwards and turn the knob 1c anti-clockwise. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the lever 1a to the original position. Close the finisher left cover.

  • Page 101: Paper Jams Inside The Finisher Right Cover

    Paper Jams Paper Jams at the Lever 1b Make sure that the machine has stopped before opening the left cover of the finisher. Move the lever 1b rightwards and remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine.
  • Page 102 6 Problem Solving Move the levers 3b and 3d, and remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the lever 3b and 3d to the original position. Close the finisher right cover.
  • Page 103 Paper Jams Paper Jams at the Lever 3g and the Knob 3f Make sure that the machine has stopped before opening the right cover of the finisher. Move the levers 3g and turn the knob 3f to the left. Remove the jammed paper. Note •...

  • Page 104: Paper Jams Inside The D3 Folder Unit

    6 Problem Solving Return the lever 4b to the original position. Close the finisher right cover. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Paper jams Inside the D3 Folder Unit This section explains how to remove jammed paper from inside the optional D3 Folder Unit when it is installed in the finisher.
  • Page 105 Paper Jams Paper Jams at the Lever 2b and the Knob 2c Make sure that the machine has stopped before opening the right cover of the finisher. Move the levers 2b and turn the knob 3a to the right. Remove the jammed paper. Note •...
  • Page 106 6 Problem Solving If you cannot remove the paper in Step 2, return the lever 2e to the original position. Swing the lever 2e, turn the knob 2c to the right, then remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine.

  • Page 107: Paper Jams At The Output Area Of The Finisher

    Paper Jams Paper Jams at the Unit 4 and Knob 4a Make sure that the machine has stopped before opening the right cover of the finisher. Pull out the unit 4. Turn the knob 4a to the left to remove all the jammed paper from the left side of the unit 4.

  • Page 108: Paper Jams In The Interface Module

    6 Problem Solving Paper Jams at the Finisher Tray Remove jammed paper from the finisher tray. Note • If paper is torn, check for any torn pieces of paper inside the machine. Open and close the right cover of the finisher.
  • Page 109 Paper Jams Paper Jams at the Lever 1a Open the front cover of the Interface Module. Move the lever 1a downwards and remove the jammed paper. Return the lever 1a to the original position. Close the front cover of the Interface Module.

  • Page 110: Paper Jams In The High Capacity Stacker

    6 Problem Solving Return the lever 2b to the original position. Close the front cover of the Interface Module. Paper Jams at the Lever 2a Open the front cover of the Interface Module. Move the lever 2a upwards, turn the knob 2c anti-clockwise, and remove the jammed paper.
  • Page 111 Paper Jams When the Lamp E1 is Lit Open the top cover of the High CapacityStacker. Move the lever 1b upwards and remove the jammed paper. Return the lever 1b to the original position. Close the top cover of the High Capacity Stacker.
  • Page 112 6 Problem Solving Return the lever 1b to the original position. Close the top cover of the High Capacity Stacker. When the Lamp E3 is Lit Open the top cover of the High CapacityStacker. Move the lever 1b upwards, turn the knob 1a to the left, and remove the jammed paper.
  • Page 113 Paper Jams Return the lever 2b to the original position. Close the top cover of the High Capacity Stacker. When the Lamp E4 is Lit Open the top cover of the High CapacityStacker. Move the lever 2a downwards and remove the jammed paper.
  • Page 114 6 Problem Solving Move the lever 2b upwards, turn the knob 2c anti-clockwise, and then remove the jammed paper. Return the lever 2b to the original position. Close the top cover of the High Capacity Stacker. When the Lamp E6 is Lit Press the paper eject button.
  • Page 115 Paper Jams When the Lamp E7 is Lit Remove any paper delivered to the stacker’s output tray. Open the top cover of the High Capacity Stacker. Move the lever 1b upwards and remove the jammed paper. Return the lever 1b to the original position. Move the lever 2a downwards and remove the jammed paper.
  • Page 116 6 Problem Solving Return the lever 2a to the original position. Close the lower cover of the High Capacity Stacker. When the Lamp E8 is Lit Open the top cover of the High CapacityStacker. Move the lever 3b upwards, turn the knob 3a anti-clockwise, and then remove the jammed paper.

  • Page 117: Document Jams

    Document Jams Document Jams If a document jams in the document feeder, the machine stops, and an error message is displayed on the screen. Clear the document jam according to the instructions displayed, and then load the document again on the document feeder. This section describes how to clear document jams at the following locations: Document Jams at the Covers ....................
  • Page 118 6 Problem Solving If the message indicates that the jam occurred inside the left cover, remove the jammed document. Close the top cover of the inner cover until it clicks into place. Close the left cover of the document feeder until it clicks into place. If the document cannot be found, pick up the document feeder slowly, and remove the document if it is there, then close the document feeder.
  • Page 119 Document Jams Gently return the belt to the original position. Put the document feeder back in place. Make sure that the document is not torn, wrinkled or folded, and load the document again following the instructions displayed on the screen. Note •...

  • Page 120: Stapler Faults

    6 Problem Solving Stapler Faults The following describes stapler troubles when the finisher (optional) is installed. Follow the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.

  • Page 121: Staple Jams In The Staple Cartridge

    Stapler Faults Staple Jams in the Staple Cartridge The following describes how to clear staple jams in the staple cartridge. CAUTION Be careful in removing jammed staples. Make sure that the machine has stopped before opening the right cover of the finisher. Hold the R1 at the position shown in the figure.

  • Page 122: Staple Jams In The Booklet Staple Cartridge

    6 Problem Solving Close the right cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. If the staples cannot be removed after carrying out the above procedures, contact our Customer Support Center.
  • Page 123 Stapler Faults Hold the tabs of the removed staple cartridge, return the cartridge to the original position and gently push it until it clicks. Return the unit to its original position. Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.

  • Page 124: Re-Inserting The Staple Cartridge Into The Cartridge Unit

    6 Problem Solving Re-inserting the Staple Cartridge into the Cartridge Unit The following describes how to re-insert the staple cartridge to the cartridge unit when it has been inserted incorrectly or removed accidentally. CAUTION Be careful in removing jammed staples. Open the staple cartridge cover as shown in the figure, and remove the jammed staple.
  • Page 125 Re-inserting the Staple Cartridge into the Cartridge Unit Tear the outside staples along the line as shown in the figure. Important • Be careful when removing jammed staples to avoid hurting your fingers. Push the staple cartridge in the unit. Return the unit to the original position.

  • Page 126: Correcting The Curl Of Outputs (When Only A Finisher Is Installed)

    6 Problem Solving Correcting the Curl of Outputs (when Only a Finisher is Installed) You can correct the curling of the output by pressing the De-curl button. The De-curl button functions when the machine is in operation or idle as long as its power is on.
  • Page 127 Correcting the Curl of Outputs (when Only a Finisher is Installed) Mode and function of <De-curl> button The following describes the mode and function of <De-curl> button. De-curl button Functions Indicator Mode < > AUTO Automatically performs appropriate curl correction depending on the sizes and orientations of documents.

  • Page 128: Correcting The Curl Of Outputs (When A High Capacity Stacker Is Installed, Or A High Capacity Stacker And Finisher Are Installed)

    6 Problem Solving Correcting the Curl of Outputs (when a High Capacity Stacker is Installed, or a High Capacity Stacker and Finisher are Installed) You can correct the curling of the output by pressing the De-curl button. The De-curl button functions when the machine is in operation or idle as long as its power is on.

  • Page 129: Index

    Index Index extension flap ............55 A3 plus high capacity tray (Tray 6) ...... 16 <All Services> button .......... 20 finisher tray ............14 front cover ............12, 13 front cover for high capacity tray unit....12 booklet output tray ..........14 fuser ..............13 booklet output tray button ........
  • Page 130 <Stop> button ............21 Supported Paper Types ........49 numeric keypad ...........21 toner cartridge ..........66, 67 <Online> indicator ..........21 toner cartridges ........... 13 output tray ............14 Toner cover ............12 touch screen ............20 transfer module ........... 13 Tray 1 ..............12 paper eject button ..........16 Tray 2 ..............
  • Page 131 4127/4112 Quick Reference Guide DE3860E2-1 (Edition 1) November 2007 Fuji Xerox Co., Ltd. Copyright © 2007 by Fuji Xerox Co., Ltd.

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