HP STORAGEWORKS SSL1016 Reference Manual page 135

Table 14: Error Messages
Error Message
A8
A9
AA
AB
AC
SSL1016 Tape Autoloader Reference Guide
Description
Destination element
full
Picker full
Picker cartridge
sensor error
Drive path sensor
error
Mail slot door sensor
error
Suggested Repair
Verify the expected destination really does not have
a cartridge.
If destination is a magazine, install and remove a
cartridge from the selected slot and try again. If
error continues, replace the magazine.
If destination is the tape drive verify the tape drive
does not have a cartridge.
If a cartridge is in the mailslot opening, remove it
and verify that the mailslot door is closed.
Power cycle the autoloader.
Set the autoloader to Home using Web
Administration, Command page.
Run the Health test.
If error continues, contact HP customer support.
Look in the front of the autoloader and confirm the
picker is full.
Power cycle the autoloader.
Run the Health test.
Set the autoloader to Home using Web
Administration, Command page.
Contact HP customer support if the problem
continues and prevents normal operations.
Perform picker test.
Perform the Health test.
If problem prevents the test from running, contact
HP customer support.
Run the Health test.
Power cycle the autoloader.
Insert a cartridge into the autoloader via the mail
slot.
Power cycle the autoloader.
Troubleshooting
135